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Choosing the right SaaS billing software is one of the more consequential decisions a finance or ops team makes. Get it wrong and you’re locked into a platform that can’t support your pricing model, paying more than you need to, or rebuilding your billing stack a year later.

The market has also gotten more fragmented. Purpose-built platforms now exist for usage-based billing, merchant-of-record models, international compliance, and teams at every stage of growth. The right answer depends on where you are, how you charge, and how fast that’s likely to change. In this guide, we’ll walk you through:

Looking to improve your financial relationships with customers after billing? Upflow integrates seamlessly with your billing software and helps you collect payments faster and reduce manual follow-ups.

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Types of SaaS Billing Models

SaaS businesses rarely stick to one-size-fits-all pricing. From self-serve startups to enterprise-level platforms, billing models often evolve with customer needs and product complexity. That’s why SaaS billing software must accommodate a variety of billing structures. Here are the most common models:

Subscription Billing

This is the most familiar model in SaaS, customers pay a fixed amount on a regular schedule (monthly, quarterly, annually). It’s ideal for simple plans with little variation, such as standard tiered pricing or freemium upgrades.

Most often used by: Project management platforms, CRM tools, and productivity suites.

Recurring Billing

Recurring billing includes any repeated charge, but isn’t necessarily tied to a fixed plan. This includes usage-based, metered, or seat-based pricing. It’s popular among SaaS companies with dynamic usage patterns.

Most often used by: Cloud infrastructure, developer tools, or analytics platforms billing by API calls, data volume, or active users.

Hybrid Billing

Many modern SaaS companies blend fixed subscriptions with variable charges. For example, a base monthly fee + per-user or per-GB overages. Hybrid billing is flexible and scalable, but also harder to manage manually, making an automated billing software essential.

Most often used by: Video conferencing tools, file storage providers, or B2B platforms with custom pricing.

Why SaaS Businesses Need Billing Software

No matter which billing model your SaaS uses: subscription, recurring, or hybrid, managing it manually is a recipe for churn, revenue leakage, and wasted time.

SaaS companies tend to have a high volume of transactions, as well as a complex product mix. With subscription management, add-ons, upsells, upgrades and downgrades, tiered plans… issuing each and every invoice manually would be a nightmare, that’s why billing software is a must-have for better financial relationships.

Using billing software allows you to automate your whole billing process and to create specific workflows that do the bulk of the work for you. They’re also great to stay on top of your SaaS metrics.

Most billing platforms also include a payment gateway, which means that your client can pay directly through the platform in a secure manner, using their preferred payment methods.

Advanced SaaS billing solutions also support recurring and subscription billing, plus revenue recognition features to manage deferred revenue and stay compliant.

Clearly, SaaS billing software is indispensable. But how do you choose the one that fits your business best?

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How to Choose the Right Automated Billing Software

Switching to new billing software is a big move. Setup time, onboarding, training, and process migration can take effort, and yes there are switching costs. But holding on to outdated or limited software can silently hurt your revenue and stunt your growth.

Adding a billing solution to your SaaS finance stack should be a strategic move. The right timing and the right choice can unlock scale and efficiency across your operations.

Define Your Needs: Present and Future

Before exploring options, map out what your SaaS business really requires from a billing system. Whether you’re running a subscription billing model, a recurring revenue stream, or a hybrid of both, here are key questions to ask:

Do you need a full subscription billing software, or just invoicing and collections?
At which stages of the customer lifecycle will billing software provide the most value?
Do you operate across multiple countries and currencies?
What’s your current billing volume, and how fast is it projected to grow?
Do you require built-in dashboards or metrics tracking (e.g., MRR, churn, LTV)?
Do you need revenue recognition features for compliance?

List out your must-haves and nice-to-haves. A clear understanding of your SaaS billing process today will help you choose a platform that supports tomorrow.

Compare the Top SaaS Billing Solutions

Once you’ve clarified your needs, compare leading billing software platforms on the market. Don’t just compare features, look at pricing models too.

Some platforms charge a percentage of your billing volume (e.g., 0.75% of revenue)
Others charge a flat monthly fee, which may scale with usage tiers

Depending on your revenue stage, this can have a significant impact. You’ll find a comparison of the best recurring billing software options later in this article.

Prioritize Integration and Ecosystem Fit

Your SaaS billing software should seamlessly integrate with your existing tools: CRMs, ERPs, analytics platforms, and AR systems like Upflow. Open APIs and pre-built integrations will ensure smoother operations and data consistency.

The best billing software for SaaS doesn’t just automate billing, it becomes a core part of your revenue engine.

The Best SaaS Billing Platforms for Subscription and Recurring Billing

Now that you know how to choose your billing software, let’s have a look at the 8 best we’ve selected for SaaS companies:

1. Stripe Billing

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A leader in the payment industry, Stripe doesn’t need introductions anymore. While this billing platform started by offering payment processing, it now comes with specific billing features that make it a great choice for a SaaS business.

Stripe Billing offers many subscription management features in the form of a flexible platform that accommodates various pricing models. Adding new pricing and offers can be done easily.

Stripe has many integrations with card networks and banks as well as a powerful API. Their customer service is 24/7 which, when it comes to billing, is always a plus. They also rely on machine learning to optimize your billing process.

What makes it great: It is a very convenient choice, easy to set up, and can cater to the billing needs of a small business as well as a growing one.

Upflow integrates natively with Stripe Billing, so your invoices flow straight into cash collection without manual work.

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A subscription management platform as well as a billing platform, Recurly offers advanced features for SaaS billing.

Its strength? With Recurly, you can personalize pretty much everything so it matches your needs. Their API is designed with developers in mind, so you can create a billing system that supports various pricing plans and business models.

Their software supports complicated billing models as well as many currencies, languages, and payment methods. It also has many integrations with CRM, payment gateways, and other financial tools.

What makes it great: thanks to machine learning, Recurly has a dunning functionality that prevents churn and recovers your subscribers, increasing your MRR.

Recurly pricing:

Starter: $249/month + 0.9% of billing volume (first $40K of monthly billings included). 90-day free trial.
Custom pricing for higher volumes.

^{For more information, visit}^{Recurly’s official pricing page}

3. Chargebee

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Chargebee is fully tailored to SaaS businesses. It’s a full subscription management platform as well as a billing tool, so it helps you with all the stages of your customer lifecycle. They have great marketing features for subscriber retention.

All online payments and billing can be automated through their platform. They integrate with 30 payment gateways, as well as your CRM, accounting software, and Upflow.

Since they’re dedicated to SaaS businesses, they also keep on launching new features relevant for your business. It grows with you from an SMB to a SaaS business with a more complex pricing strategy.

What makes it great: As an all-in-one software for SaaS subscription businesses, they have built-in marketing tools to reduce your churn rate and support upsell, discounting, and cross-selling, leading to an overall higher MRR.

Upflow integrates directly with Chargebee, so once invoices are issued your team can automate collections without switching tools.

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Zuora is a billing solution for subscription-based companies. It’s considered by some as the leading solution for established businesses that want to switch to a subscription model.

It offers customizable billing cycles to maximize recurring revenues as well as many integrations with other financial software and CRMs. It also enables real-time communication with customers, thanks to notifications, emails, and text messages.

Features such as tax, coupon, and trial management or real-time data dashboards are also included.

What makes it great: Zuora is the right choice for your business if you are a large-scale enterprise. It offers specific upper market features and can be considered as the most premium software.

Upflow integrates with Zuora, so your billing data flows directly into your accounts receivable management software and cash collection processes without manual handoffs.

Zuora pricing:

Custom pricing

^{For more information, visit}^{Zuora’s official billing software page}

5. Maxio

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Paddle is a Merchant of Record (MoR), not a standard billing platform. It handles payments, subscription management, tax compliance, and chargeback protection in 200+ countries under a single fee. You never register for tax in individual jurisdictions.

Its subscription management covers recurring billing, plan upgrades and downgrades, proration, dunning, and a built-in customer portal. The acquisition of ProfitWell adds SaaS revenue metrics including MRR, churn, and LTV directly into the platform.

What makes it great: For SaaS companies selling internationally, Paddle removes the compliance burden entirely. One fee covers everything, with no separate gateway or tax tooling required.

Paddle pricing:

5% + $0.50 per transaction (all-inclusive, no monthly fee)
Custom pricing for high-volume businesses

^{Note: Prices might vary due to seasonal offers, discounts, or updates. For the most accurate and up-to-date pricing, visit}^{Paddle’s official pricing page}^.

7. Orb

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Orb is built specifically for usage-based billing. You define billable metrics using custom SQL, ingest raw usage events via API or S3, and Orb handles the rating, aggregation, and invoicing. It supports per-unit, tiered, volume, prepaid credit, hybrid, and contract-based pricing models.

Finance teams get built-in MRR, ARR, and revenue reporting. It connects natively with Salesforce, Snowflake, NetSuite, and Stripe. Orb is used by Replit, Vercel, Supabase, and Glean.

What makes it great: If your pricing model involves tokens, API calls, compute time, or any metric that varies per customer, Orb handles the complexity that general billing platforms were not designed for.

Orb pricing:

Custom pricing only. Contact sales for a recommendation.
A free developer sandbox is available to test before committing.

^{For the most accurate and up-to-date pricing, visit}^{Orb’s official pricing page}^.

8. Zoho Billing

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Zoho Billing covers the full subscription lifecycle at a price point accessible to early-stage SaaS teams. It handles recurring billing, usage-based pricing, trials, coupons, proration, and dunning, plus a customer self-service portal for plan and payment management.

It integrates tightly with Zoho CRM, Zoho Books, and Zoho Analytics. Outside the Zoho ecosystem, it connects with Stripe, PayPal, and other payment gateways, with revenue recognition included for compliance.

What makes it great: The most affordable full-featured subscription billing option on this list. The Standard plan covers most of what a pre-Series A SaaS team actually needs.

Zoho Billing pricing:

Standard: $50/month (or $39/month billed annually)
Premium: $100/month (or $79/month billed annually)
Enterprise: Custom pricing, with 0.2% on revenue above $500K/month

^{Note: Prices might vary due to seasonal offers, discounts, or updates. For the most accurate and up-to-date pricing, visit}^{Zoho Billing’s official pricing page}^.

Not every billing platform is built for the same stage or pricing model. Here’s a quick summary to help you compare:

By pricing model:

Pay-as-you-go: Stripe Billing (0.7% of volume), Paddle (5% + $0.50 per transaction)
Flat monthly: Recurly from $249/month, Chargebee from $599/month, Maxio from $599/month, Zoho Billing from $50/month
Custom only: Zuora, Orb

By stage:

Early-stage: Zoho Billing, Chargebee Starter (free to $250K cumulative billing)
Growth: Stripe Billing, Recurly, Chargebee Performance
Enterprise: Zuora, Maxio Scale, Orb

Every platform on this list does one job well: getting invoices out the door on a schedule. What none of them were built for is what happens when those invoices don’t get paid on time.

For SaaS companies with a high volume of recurring invoices, that gap adds up fast. A customer on a monthly plan who misses two payments isn’t just a billing problem. It’s a cash flow problem, and billing software has no mechanism to resolve it.

An accounts receivable automation software sits in exactly that gap. Upflow integrates directly with Chargebee, Stripe Billing, Maxio, and Zuora to layer cash collection workflows, AR aging visibility, and payment tracking on top of your existing billing setup. Your billing software handles the invoice. Upflow handles what comes after.

If recurring invoices are going out on schedule but cash flow is still lagging, that’s the gap worth closing.

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About the Author

Côme is the Director of Financial Services at Upflow, where he leads the development of cutting-edge solutions at the intersection of technology, finance, and customer experience. He plays a key role in shaping the vision and execution of Payments by Upflow, Upflow’s next-generation B2B payment platform.

At Upflow, Côme focuses on delivering frictionless, secure, and intuitive payment experiences that bring the best of B2C e-commerce to B2B transactions. From modern payment infrastructure to AR financing, his work helps finance teams streamline collections, enhance customer satisfaction, and unlock greater cash flow efficiency.

Known for his insights into fintech innovation, payment optimization, and regulatory navigation, Côme is a regular contributor to Upflow’s blog. He shares expert perspectives on how finance teams can use modern tools to enhance cash flow, improve customer experiences, and future-proof their payment operations.

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About the Author

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Growfin’s lag in ERP data integrations increases risk of disconnected systems

Growfin’s ERP integrations suffer from a minimum 20-minute sync delay. While this may seem minor, the possibility of error (and therefore negative customer consequences) is significant.

Disconnected systems and delayed updates mean working with stale information, leading to potential errors and wasted time. Imagine sending payment reminders for invoices that the customer already paid, at scale. It’s critical to recognize that your AR processes are important customer touch points with real negative implicate on the relationships your business has invested in and built for the long-term.

Upflow’s native integrations deliver real-time synchronization with a range of ERPs, billing tools, and accounting systems, ensuring your financial data is always up to date. This allows our customers to track key metrics and interact with their customers with complete confidence, knowing they’re always working with up-to-date information.

“Our NetSuite and Upflow systems are really talking to each other. There's no double entry. Everything we indicate in Upflow gets transferred to Netsuite. Every time we get a client that pays into NetSuite, it automatically uploads and the information is in real-time in Upflow.” - Francis Poirier, President of Pedlex

“Easy to use (for admin and user), fully integrated with NetSuite, and a top customer service (for the rare case we need it).” - Upflow user on G2

“Data integration from SAP is slow, and navigation is also slow.” - Growfin user on G2

“At times sync issues, data sync from our Zoho to Growfin takes time.” - Growfin user on G2

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Growfin doesn’t have a DNS integration with Gmail

Customer emails sent from inside Growfin are not set up via a direct DNS integration with Gmail. Not only does this mean the emails aren’t associated with your company’s domain, but also means emails are sent from alias addresses, which usually results in emails landing in spam folders and also that they are missing from your Gmail sent section. This reduces efficiency and, more importantly, damages your domain reputation and email open rates, and in turn, destroys your customer relationships.

Upflow offers a seamless DNS integration, ensuring emails are delivered reliably and come not only from your company’s domain but are sent directly, 1:1, from your employee's real email addresses to your customers, rather than from a generic ‘finance@’ or ‘noreply@’ email address - almost definite leading to the Spam folder.

Furthermore, our AR Inbox centralizes all inbound email communication within the platform, creating a single point of truth for collaboration, and making Upflow a true customer engagement tool that integrates payment processes with your broader customer experience strategy.

Upflow merchants regularly outperform industry averages for email open rates of around 28%, and consistently achieve an average of 50-80% - ensuring their invoices are seen and addressed promptly by customers.

This not only eliminates potential disconnects and delays, but fosters ‘person-to-person’ relationship & communication, and a positive payment experience for customers. The high open rate also reduces the need for reactive collection efforts from PlayPlay, saving them additional time and resources.

“Growfin mail should be like Gmail so it will add more efficiency and frequency of use” - Growfin user on G2.

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About the Author

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Alex is the Co-founder and CEO of Upflow, where he leads the company’s mission to revolutionize how B2B businesses manage their cash flow. Backed by top-tier investors like Hedosophia, YCombinator, Hexa, and Lorimer Ventures, with more than $25m in funding to date, he is a strong advocate for financial transparency and operational excellence, bringing a founder’s perspective to the biggest challenges and opportunities in modern revenue management.

Alex developed Upflow’s widely recognized “5 Maturity Stages of Cash Collection” framework, a model that has helped hundreds of companies build scalable and efficient finance operations. He also co-hosts The Growth-Minded CFO podcast, where he engages with finance and business leaders on innovative approaches to financial leadership. His thought leadership explores the intersection of business strategy, financial discipline, and organizational growth.

As a regular contributor to Upflow’s blog, Alex shares insights on leadership, scaling SaaS businesses, and the future of B2B finance. His writing helps founders, CFOs, and revenue leaders make smarter decisions and build financially resilient companies.

Follow Alex on LinkedIn

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About the Author

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About the Author

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It’s easy to get lost with all the tools and software that exist. Let’s review together the most popular subscription management software and how they can help you manage your SaaS payments.

Stripe Billing: As explained before, Stripe was originally just a payment gateway. It has extended its features to subscription management. It offers many perks, among which are many integrations, a powerful API, and an instant set-up.

Some of its main features are:
– Supports various pricing plans and models (usage-based, tiered, etc).
– A convenient direct connexion with their Payment Gateway.
– Efficient and easy-to-reach customer support.

Pricing goes is usage-based and goes from 0.5% to 0.8% on recurring payments. Pricing can be discussed with sales for entreprise size businesses.

However, it caters to a vast audience (it’s also very handy for e-commerce) and lacks some more advanced features that SaaS companies might look for. It’s a good choice for companies looking for convenient software.

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About the Author

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Follow Alex on LinkedIn

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Robotic Process Automation (RPA) uses bots to mimic and automate time-consuming tasks usually performed by the human employees of a company. They can log into one or several applications, fill in forms, move files and folders, copy and paste data, etc. RPA bots can process standard transactions and reply to simple customer service queries. They can also push buttons, make cursors jump, etc. Robotic Process Automation is easy to implement in a company transforming digitally because it is a no-code to low-code solution. It does not require a team of developers and IT specialists because it does not require direct access to the code of the applications it uses. Thanks to machine learning algorithms, advanced RPA robots are sometimes even capable of learning and integrating with AI (artificial intelligence). This way, they can absorb from experience and limit the use of scripts. For instance, the software company UiPath teaches RPA bots how to handle “thinking tasks” like document understanding, AI computer vision, or the ability to chat with a customer.

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Follow Alex on LinkedIn

69:T498,Systematic reminder emails. Upflow will help you make your follow-up emails 10x more efficient using its simple reminder system. It allows you to:- Create sequences of reminders that will be sent to customers with unpaid invoices based on the severity of the payment delay. This is called a ‘dunning plan’, it’s a list of pre-configured reminders that you can be tailor to each type of customer. So for example, you can choose to communicate with your large customers differently to your small ones.- Use omnichannel reminders: emails, calls and letters are all prepared for you. We make sure that they will be sent to the right customer at the right time. If the accounting team is not answering, it may be time to reach out to your sales contact there. Upflow lets you do this seamlessly.- Involve your team. Cash collection is a team game, Upflow allows you to keep the right team members in the loop. If a customer enquires about the details of an invoice, you can quickly bring your sales team into the conversation to provide further assistance, correct it immediately, and get paid faster.6:["$","main",null,{"className":"flex flex-col grow","children":[["$","script",null,{"id":"uf-locale-links","type":"application/json","dangerouslySetInnerHTML":{"__html":"{\"en\":\"/blog/accounting-software\",\"en-gb\":\"/en-gb/blog/accounting-software\"}"}}],"$L4f",["$","div",null,{"className":"w-full bg-grayscale-200 py-40","children":["$","div",null,{"id":"search-results","className":"container-page flex scroll-mt-24 flex-col gap-12","children":["$L50",["$","$8",null,{"fallback":["$","$L51",null,{"articles":[{"title":"Intercompany Accounting: Transactions, Entries & Elimination","description":"Learn how multi-entity organizations manage internal financial activity, prevent double counting, reconcile balances, and stay compliant with GAAP and IFRS.","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/02/intercompany-accounting-1.png","imageAlt":"","fields":{"link":"/blog/accounting-software/intercompany-accounting","_taxonomies":{"article_type":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":""}]},"author":{"name":"Alexandre Antoine","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/9-1.png","description":"

Alexandre is the Finance Director at Upflow, where he leads the company’s internal finance and accounting operations. With a background in both strategic finance and financial reporting, Alexandre brings a practical, detail-oriented approach to the complexities of B2B finance.

At Upflow, Alexandre ensures that internal processes from cash management to KPI reporting are optimized for transparency, accuracy, and growth-readiness. He helps build scalable finance systems that support Upflow’s mission to empower other finance teams through better collections and cash flow insights.

Alexandre regularly contributes to Upflow’s blog with in-depth articles on accounting metrics, financial ratios, reporting best practices, and operational benchmarks. His writing provides actionable advice for controllers, FP&A teams, and finance leaders navigating complex financial processes.

\n","position":"Finance Director at Upflow","slug":"alex-finance-director"}},"acf":{"seo_title":"Intercompany Accounting: Transactions, Entries & Elimination","seo_description":"Learn how multi-entity organizations manage internal financial activity, prevent double counting, reconcile balances, and stay compliant with GAAP and IFRS.","body":[{"acf_fc_layout":"paragraph","content":"

Intercompany accounting is one of the most overlooked sources of financial risk in multi-entity organizations. According to Deloitte, 54% of companies still manage intercompany processes manually, increasing the likelihood of errors, reconciliation delays, and compliance issues.

\n"},{"acf_fc_layout":"paragraph","content":"

Every company operating across subsidiaries relies on intercompany transactions to allocate revenue, expenses, assets, and liabilities. Without disciplined processes, these internal movements can distort consolidated reporting and trigger regulatory scrutiny. In fact, intercompany errors are a frequent driver of financial restatements.

\n"},{"acf_fc_layout":"paragraph","content":"

Intercompany accounting exists to eliminate internal transactions so consolidated financial statements reflect only third-party activity. As companies expand through mergers, acquisitions, and international growth, the complexity and compliance stakes continue to rise. Keep reading to find out:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"What Is Intercompany Accounting?"},{"text":"What Are Intercompany Transactions?"},{"text":"How Intercompany Accounting Works in Practice"},{"text":"What Is Intercompany Reconciliation?"},{"text":"Common Challenges in Intercompany Accounting"},{"text":"Accounting Standards and Regulatory Considerations"},{"text":"Best Practices and Tools for Intercompany Accounting"}]},{"acf_fc_layout":"paragraph","content":"

Intercompany accounting often breaks down at the receivables level, especially when subsidiaries invoice each other across systems. Upflow helps finance teams maintain accurate intercompany transactions, automate collections, and prevent reconciliation mismatches before close.

\n"},{"acf_fc_layout":"hubspot_cta","id":"8df0d460-70d0-40c2-bea0-b8236477d27a","alt":"demo request"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"What Is Intercompany Accounting?","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Corporate structures have become increasingly complex, making intercompany accounting essential for accurate multi-entity financial reporting.

\n"},{"acf_fc_layout":"heading","text":"Definition of Intercompany Accounting","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Intercompany accounting is the process of recording, reconciling, and eliminating financial activity between related legal entities within the same corporate group. Its purpose is to ensure that consolidated financial statements reflect only transactions with external third parties.

\n"},{"acf_fc_layout":"paragraph","content":"

When one entity within a group sells goods, provides services, or extends financing to another, both sides must record the transaction. However, at consolidation, the internal revenue, expense, asset, or liability must be eliminated. A company cannot generate profit by transacting with itself.

\n"},{"acf_fc_layout":"paragraph","content":"

The objective of intercompany accounting is simple: remove the financial impact of internal activity so that consolidated reports present an accurate and compliant view of the organization’s true performance.

\n"},{"acf_fc_layout":"heading","text":"Why it's critical for accurate financial reporting","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Proper intercompany accounting prevents double counting of activity.

\n"},{"acf_fc_layout":"paragraph","content":"

Without thorough and accurate intercompany accounting, companies face several significant risks. Your business won’t be able to properly reconcile transactions between entities or accurately assess profits and losses.

\n"},{"acf_fc_layout":"paragraph","content":"

Since these transactions must be eliminated during consolidation, failing to properly account for them can lead to artificially inflated profits and liabilities. Many companies mistakenly believe that “everything nets out”, this is rarely the case in practice.

\n"},{"acf_fc_layout":"paragraph","content":"

Proper intercompany accounting becomes essential for:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Preparing accurate consolidated financial statements that provide a clear and transparent picture of financial health"},{"text":"Supporting compliance with Generally Accepted Accounting Principles (GAAP), Securities and Exchange Commission (SEC) rules, and IRS codes"},{"text":"Preventing financial misstatements that can impact company reputation, stock price, and shareholder value"},{"text":"Avoiding tax penalties, interest, and reputational damage from misclassified profits between countries"}]},{"acf_fc_layout":"paragraph","content":"

Clear intercompany accounting records become particularly crucial as B2B SaaS companies expand internationally. Without proper processes, your financial statements may not accurately reflect your company’s true performance, potentially misleading investors and other stakeholders.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"What Are Intercompany Transactions?","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Intercompany transactions are financial exchanges between two or more legal entities under common ownership. These transactions occur between a parent company and its subsidiaries or between subsidiaries within the same corporate group.

\n"},{"acf_fc_layout":"paragraph","content":"

Unlike third-party transactions, intercompany transactions do not create economic value for the organization as a whole. Instead, they shift revenue, expenses, assets, or liabilities between entities. For this reason, they must be tracked carefully and eliminated during consolidation.

\n"},{"acf_fc_layout":"paragraph","content":"

Common examples of intercompany transactions include:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Sales of goods or services between entities"},{"text":"Intercompany loans and interest charges"},{"text":"Cost allocations for shared services (HR, IT, marketing, R&D)"},{"text":"Royalty payments for intellectual property"},{"text":"Inventory or fixed asset transfers"},{"text":"Management fees"}]},{"acf_fc_layout":"paragraph","content":"

Intercompany transactions form the foundation of intercompany accounting. Without accurate tracking at the transaction level, consolidation and elimination become unreliable.

\n"},{"acf_fc_layout":"heading","text":"Types of Intercompany Transactions ","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Understanding the different types of intercompany transactions helps finance teams properly record and eliminate them during consolidation. Each category follows distinct accounting treatment depending on the direction of the transaction within the corporate structure.

\n"},{"acf_fc_layout":"heading","text":"Downstream transactions","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Think of downstream transactions as financial activities flowing from the top down – parent companies directing resources to their subsidiaries. The parent company typically handles all the tracking and recording responsibilities since they initiate these transactions.

\n"},{"acf_fc_layout":"paragraph","content":"

These represent the most common type of intercompany activity because parent companies usually have greater financial resources and control. Examples include:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"The parent company selling goods or services to a subsidiary"},{"text":"Loans extended from the parent to a subsidiary at favorable rates"},{"text":"Management fees charged by the parent company"},{"text":"Dividends or profit-sharing distributed to subsidiaries"},{"text":"Transfers of assets or equipment"}]},{"acf_fc_layout":"heading","text":"Upstream transactions","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Upstream transactions work in reverse – subsidiaries sending value back up to the parent company. While less frequent than downstream activities, these transactions play a crucial role in demonstrating how profits and resources flow back through the corporate structure.

\n"},{"acf_fc_layout":"paragraph","content":"

The subsidiary takes responsibility for recording these transactions and any resulting profit or loss. Common examples include:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"A subsidiary selling products or providing services to the parent"},{"text":"Royalty payments from a subsidiary for using the parent's intellectual property"},{"text":"Loan repayments flowing back to the parent company"},{"text":"Dividends paid by a subsidiary to its parent"},{"text":"Assignment of personnel from subsidiary to parent"}]},{"acf_fc_layout":"heading","text":"Lateral transactions","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Lateral transactions happen between subsidiaries at the same organizational level – neither entity has authority over the other, but they still conduct business together. Both subsidiaries must record these exchanges and any resulting financial impact.

\n"},{"acf_fc_layout":"paragraph","content":"

These transactions often optimize resource sharing across the corporate group:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"One subsidiary providing IT services to another for a fee"},{"text":"Trading of inventory or supplies between subsidiaries"},{"text":"Equipment or asset transfers between subsidiaries"},{"text":"Shared personnel or resources"},{"text":"Loans between subsidiary entities"}]},{"acf_fc_layout":"heading","text":"Intercompany vs intracompany transactions","level":"h3"},{"acf_fc_layout":"paragraph","content":"

The terminology might sound similar, but these represent completely different accounting scenarios:

\n"},{"acf_fc_layout":"table_block","paste_table":"","caption":"","is_first_column_header":false,"header_cells":[{"content":"Intercompany Transactions","align":"left","colspan":"1"},{"content":"Intracompany Transactions","align":"left","colspan":"1"}],"rows":[{"cells":[{"content":"Occur between different legal entities within the same parent company","align":"left","colspan":"1"},{"content":"Occur within the same legal entity or branch of a company","align":"left","colspan":"1"}]},{"cells":[{"content":"Example: Sale of goods between two subsidiaries","align":"left","colspan":"1"},{"content":"Example: Transfer of funds between departments","align":"left","colspan":"1"}]},{"cells":[{"content":"Require elimination during consolidation","align":"left","colspan":"1"},{"content":"No elimination required in financial consolidation","align":"left","colspan":"1"}]},{"cells":[{"content":"Must be recorded at the entity level","align":"left","colspan":"1"},{"content":"Managed through internal journal entries","align":"left","colspan":"1"}]},{"cells":[{"content":"More complex due to reconciliation requirements","align":"left","colspan":"1"},{"content":"Generally simpler to manage","align":"left","colspan":"1"}]}],"style":false},{"acf_fc_layout":"paragraph","content":"

For CFOs managing complex intercompany relationships, tracking these different transaction types requires systematic approaches to maintain accurate financial reporting across all entities.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"How Intercompany Accounting Works in Practice","level":"h2"},{"acf_fc_layout":"paragraph","content":"

The theory behind intercompany accounting may seem straightforward, but implementation often introduces complexity.

\n"},{"acf_fc_layout":"paragraph","content":"

Unlike external transactions that involve independent parties, internal dealings between related entities follow strict recording protocols. Miss a step, and your consolidated financial statements will reflect inaccuracies that can cascade through your entire financial reporting process.

\n"},{"acf_fc_layout":"heading","text":"Recording intercompany accounting entries","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Recording these transactions starts with proper identification. Every exchange between affiliated entities needs to be flagged within your accounting system using designated codes or accounts. Both entities must record corresponding entries in their respective ledgers, no exceptions.

\n"},{"acf_fc_layout":"paragraph","content":"

Here’s a simple example: when your parent company provides a loan to a subsidiary, both entities record this transaction. The parent company books it as an asset, while the subsidiary records it as a liability.

\n"},{"acf_fc_layout":"paragraph","content":"

According to the Journal of Accountancy, global value chains now account for approximately 80% of global trade, making standardized global policies for data management essential. Companies that establish these standards early can easily identify intercompany transactions across different platforms, avoiding the reconciliation nightmares that plague many finance teams.

\n"},{"acf_fc_layout":"heading","text":"Examples of intercompany transactions","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Real-world intercompany transactions come in many forms:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Inventory Transfer: Subsidiary A transfers excess inventory to Subsidiary B"},{"text":"Intercompany Loans: Parent Company X lends funds to Subsidiary Y"},{"text":"Shared Services: Company A provides IT services to Company B and invoices for the service"},{"text":"Equity Investments: Company X acquires a stake in Company Y"},{"text":"Joint Ventures: Companies A and B collaborate on a new product and share costs"}]},{"acf_fc_layout":"paragraph","content":"

Each scenario requires careful documentation and proper elimination during consolidation to maintain accurate financial statements.

\n"},{"acf_fc_layout":"heading","text":"How intercompany accounts receivable and payable are handled","level":"h3"},{"acf_fc_layout":"paragraph","content":"

When one group entity bills another, you have intercompany A/R and A/P. The key is agreeing upfront how and when those balances will be settled and making sure the approach is documented in your policies.

\n"},{"acf_fc_layout":"paragraph","content":"

Settlement isn’t limited to cash or equity. In practice, it often happens through cash payments, netting or offsetting balances between entities, or in some cases through debt-to-equity conversions or distributions. If a parent forgives a subsidiary’s payable, it’s treated as a capital contribution on the sub’s books and an investment on the parent’s. If a subsidiary forgives a parent’s payable, it usually counts as a distribution or dividend, reducing the sub’s equity and the parent’s investment.

\n"},{"acf_fc_layout":"paragraph","content":"

At consolidation, these balances (and any related income or expense) must be eliminated to keep financial statements accurate.

\n"},{"acf_fc_layout":"heading","text":"Intercompany Accounting Entries: Journal Entry Example","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Every intercompany transaction requires corresponding journal entries in each entity’s books. These entries must balance at the subsidiary level before consolidation.

\n"},{"acf_fc_layout":"paragraph","content":"

For example, when a U.S. subsidiary sells inventory to a U.K. subsidiary for $100:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"The U.S. entity records revenue and an intercompany receivable."},{"text":"The U.K. entity records inventory and an intercompany payable."}]},{"acf_fc_layout":"table_block","paste_table":"","caption":"","is_first_column_header":false,"header_cells":[{"content":"Account","align":"left","colspan":"1"},{"content":"Debit","align":"left","colspan":"1"},{"content":"Credit","align":"left","colspan":"1"}],"rows":[{"cells":[{"content":"X US - Intercompany Receivable","align":"left","colspan":"1"},{"content":"$$100","align":"left","colspan":"1"},{"content":"","align":"left","colspan":"1"}]},{"cells":[{"content":"X US - Sales","align":"left","colspan":"1"},{"content":"","align":"left","colspan":"1"},{"content":"$$100","align":"left","colspan":"1"}]},{"cells":[{"content":"X UK - Intercompany Payable","align":"left","colspan":"1"},{"content":"","align":"left","colspan":"1"},{"content":"$$100","align":"left","colspan":"1"}]},{"cells":[{"content":"X UK - Inventory","align":"left","colspan":"1"},{"content":"$$100","align":"left","colspan":"1"},{"content":"","align":"left","colspan":"1"}]}],"style":false},{"acf_fc_layout":"paragraph","content":"

This creates matching intercompany accounts receivable and payable that must later be reconciled and eliminated during consolidation.

\n"},{"acf_fc_layout":"heading","text":"Intercompany Elimination Entry Example","level":"h3"},{"acf_fc_layout":"paragraph","content":"

At the consolidated level, the intercompany sale cannot remain in the financial statements because the company cannot recognize revenue from itself.

\n"},{"acf_fc_layout":"paragraph","content":"

The elimination entry would typically:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Debit Intercompany Sales"},{"text":"Credit Intercompany Cost of Goods Sold (or Inventory, if unsold)"},{"text":"Eliminate Intercompany Receivable"},{"text":"Eliminate Intercompany Payable"}]},{"acf_fc_layout":"paragraph","content":"

If the inventory remains unsold at period-end, any unrealized profit embedded in the transfer must also be eliminated.

\n"},{"acf_fc_layout":"paragraph","content":"

This ensures that consolidated revenue, expenses, assets, and liabilities reflect only transactions with external third parties.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"What Is Intercompany Reconciliation?","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Intercompany reconciliation is the process of matching and verifying balances between related entities before consolidation. It ensures that intercompany receivables and payables, revenues and expenses, and loan balances align across all subsidiaries.

\n"},{"acf_fc_layout":"paragraph","content":"

For example, if Subsidiary A records a $100 intercompany receivable, Subsidiary B must record a matching $100 intercompany payable. Any mismatch creates discrepancies that delay financial close and distort consolidated reporting.

\n"},{"acf_fc_layout":"paragraph","content":"

Common causes of reconciliation differences include:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Timing mismatches between entities"},{"text":"Currency conversion inconsistencies"},{"text":"Manual entry errors"},{"text":"Disputed charges or allocations"},{"text":"Incomplete eliminations"}]},{"acf_fc_layout":"paragraph","content":"

Effective intercompany reconciliation requires standardized policies, consistent exchange rates, and automated matching tools. Without it, elimination entries at consolidation become unreliable.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Common Challenges in Intercompany Accounting","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Managing intercompany accounting feels like trying to solve a jigsaw puzzle with pieces scattered across different rooms.

\n"},{"acf_fc_layout":"paragraph","content":"

Even the most organized finance teams run into serious roadblocks when reconciling transactions between related entities. The challenges multiply quickly, creating a domino effect that can derail your entire financial close process.

\n"},{"acf_fc_layout":"heading","text":"Disparate accounting systems","level":"h3"},{"acf_fc_layout":"paragraph","content":"

The biggest headache? Multiple systems that simply don’t play well together.

\n"},{"acf_fc_layout":"paragraph","content":"

When subsidiaries run on incompatible ERPs, homegrown systems, and completely different data structures, pulling everything together becomes a nightmare. A study reveals that 72% of companies struggle with intercompany differences primarily because their systems can’t communicate effectively.

\n"},{"acf_fc_layout":"paragraph","content":"

Data sits in silos, making consolidation exceptionally difficult and error-prone.

\n"},{"acf_fc_layout":"heading","text":"Timing mismatches","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Subsidiaries operating on different fiscal periods create a reconciliation mess.

\n"},{"acf_fc_layout":"paragraph","content":"

One entity records a transaction in March, while another logs the same transaction in April. These timing differences lead to unmatched entries that delay financial closings and frustrate finance teams who can’t figure out why the numbers don’t add up.

\n"},{"acf_fc_layout":"heading","text":"Currency conversion issues","level":"h3"},{"acf_fc_layout":"paragraph","content":"

International expansion brings foreign exchange complications that many finance teams aren’t prepared for.

\n"},{"acf_fc_layout":"paragraph","content":"

When entities apply inconsistent exchange rates to the same transaction, reporting discrepancies become inevitable. Misapplied accounting rules for currency translations frequently result in misstated financials and reduced visibility across your organization.

\n"},{"acf_fc_layout":"heading","text":"Lack of centralized visibility","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Without a single source of truth, tracking intercompany transactions becomes nearly impossible.

\n"},{"acf_fc_layout":"paragraph","content":"

About 75% of companies face reconciliation problems because they lack transparency between entities. This opacity makes it exceptionally challenging to track funds, inventory, and services as they flow through your organization, creating discrepancies that impact financial reporting accuracy.

\n"},{"acf_fc_layout":"heading","text":"Manual reconciliation errors","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Manual processes remain the norm, and that’s a problem.

\n"},{"acf_fc_layout":"paragraph","content":"

Around 31% of finance professionals identify human errors as a major challenge during their financial close. Manual data entry and calculations significantly increase the risk of mistakes that can throw off your entire financial picture.

\n"},{"acf_fc_layout":"paragraph","content":"

The cascade effect is real, disparate systems create timing issues, which complicate currency conversions, ultimately resulting in reconciliation errors that compromise your financial accuracy.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Accounting Standards and Regulatory Considerations","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Intercompany accounting is governed by formal financial reporting and tax regulations. Both U.S. GAAP and IFRS require the elimination of intercompany transactions in consolidated statements, while tax authorities regulate how those transactions are priced between entities.

\n"},{"acf_fc_layout":"heading","text":"GAAP and ASC 810 (U.S.)","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Under U.S. GAAP, intercompany transactions must be eliminated in consolidation under ASC 810, Consolidation. This standard requires parent companies to present financial statements as if the group were a single economic entity. All intercompany revenues, expenses, assets, and liabilities must be removed to avoid overstating financial results.

\n"},{"acf_fc_layout":"heading","text":"IFRS Treatment","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Under IFRS 10, Consolidated Financial Statements, intercompany balances and transactions must also be eliminated in full. Similar to GAAP, IFRS requires reporting the group as a single economic entity, removing internal profits and losses from consolidated statements.

\n"},{"acf_fc_layout":"heading","text":"Transfer Pricing Considerations","level":"h3"},{"acf_fc_layout":"paragraph","content":"

While consolidation eliminates internal transactions for reporting purposes, intercompany transactions still carry tax implications at the entity level.

\n"},{"acf_fc_layout":"paragraph","content":"

Transfer pricing rules require that transactions between related entities be conducted at arm’s length — meaning the pricing should reflect what independent parties would agree to under similar conditions.

\n"},{"acf_fc_layout":"paragraph","content":"

Improper transfer pricing can result in:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Tax penalties"},{"text":"Double taxation"},{"text":"Regulatory scrutiny"},{"text":"Adjustments during audits"}]},{"acf_fc_layout":"heading","text":"The Arm’s Length Principle","level":"h3"},{"acf_fc_layout":"paragraph","content":"

The arm’s length principle ensures that intercompany transactions are priced as if the entities were unrelated. Tax authorities globally apply this principle to prevent profit shifting between jurisdictions.

\n"},{"acf_fc_layout":"paragraph","content":"

Even though transactions are eliminated for consolidated reporting, they remain highly relevant for tax compliance and statutory reporting at the subsidiary level.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Best Practices and Tools for Intercompany Accounting","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Smart finance teams are moving away from the manual, error-prone processes that cause so much trouble. They’re building standardized systems and automating the heavy lifting. The results speak for themselves – better accuracy, faster closes, and significantly fewer reconciliation nightmares.

\n"},{"acf_fc_layout":"heading","text":"Standardizing intercompany processes","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Standardization isn’t just nice to have anymore, it’s essential for survival. Approximately 80% of global trade now flows through intercompany transactions , making consistent processes across subsidiaries absolutely critical for accurate financial reporting. Here’s what effective standardization looks like:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Clear documentation for every transaction type your company handles"},{"text":"Uniform pricing policies that align with arm's-length principles"},{"text":"Consistent systems that work across all entities"},{"text":"Company-wide approval workflows that everyone follows"}]},{"acf_fc_layout":"paragraph","content":"

The payoff? Significantly fewer errors and much smoother reconciliation processes.

\n"},{"acf_fc_layout":"heading","text":"Using intercompany accounting software","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Modern intercompany software solves one of the biggest pain points we discussed earlier, disparate systems creating data chaos.

\n"},{"acf_fc_layout":"paragraph","content":"

These solutions centralize data from multiple ERPs and provide real-time visibility into cross-entity activities.

\n"},{"acf_fc_layout":"paragraph","content":"

Choosing the right software depends on your specific needs. NetSuite works well for fast-growing companies requiring both accounting and operational tools, while QuickBooks Enterprise offers familiarity for smaller multi-entity operations.

\n"},{"acf_fc_layout":"heading","text":"How to automate intercompany accounting","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Manual processes are where most intercompany errors happen. Automation changes that entirely.

\n"},{"acf_fc_layout":"paragraph","content":"

The benefits go far beyond time savings. Automated systems improve accuracy by up to 80% in transaction matching and reduce reconciliation accounts by as much as 81%. Those aren’t small improvements, they’re game changers for finance teams. Focus your automation efforts on these high-impact areas:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Transaction matching between entities"},{"text":"Journal entry creation and posting"},{"text":"Elimination during consolidation"},{"text":"Exception identification and flagging"}]},{"acf_fc_layout":"heading","text":"Monthly settlement and continuous close","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Want to avoid the end-of-period scramble? Monthly settlement prevents errors and unclear financial statements that come from leaving intercompany balances open too long .

\n"},{"acf_fc_layout":"paragraph","content":"

Continuous close takes this further by distributing tasks throughout the month instead of cramming everything into a few frantic days.

\n"},{"acf_fc_layout":"paragraph","content":"

Some organizations have reduced closing time by up to two weeks using this approach. Continuous reconciliation helps teams identify and resolve discrepancies while details remain fresh in everyone’s memory.

\n"},{"acf_fc_layout":"heading","text":"Access control and audit readiness","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Role-based access control (RBAC) determines which users can create, approve, and report on intercompany transactions. This improves security and helps meet audit requirements, two critical factors for maintaining financial integrity.

\n"},{"acf_fc_layout":"paragraph","content":"

Audit preparation requires:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Detailed documentation of internal controls"},{"text":"Formalized accounting policies for complex matters"},{"text":"Organized supporting reconciliations"}]},{"acf_fc_layout":"paragraph","content":"

Without proper preparation, companies face audit delays, control deficiencies, and higher-than-expected fees.

\n"},{"acf_fc_layout":"heading","text":"Intercompany accounting with NetSuite","level":"h3"},{"acf_fc_layout":"paragraph","content":"

NetSuite‘s Automated Intercompany Management feature handles one of the most tedious parts of the process, elimination entries.

\n"},{"acf_fc_layout":"paragraph","content":"

The system automatically generates elimination journal entries based on tagged intercompany transactions. During period close, it evaluates activity in intercompany accounts and creates entries to eliminate artificial profit and loss amounts.

\n"},{"acf_fc_layout":"paragraph","content":"

The process covers intercompany purchase orders, sales orders, inventory transfers, and reconciliation through built-in reports. NetSuite’s mapping feature enables real-time consolidation by directing subsidiary accounts to the correct parent-level positions.

\n"},{"acf_fc_layout":"paragraph","content":"

Layer Upflow on top and you extend that control into day-to-day AR. Upflow is a certified NetSuite SDN SuiteApp – secure and built for NetSuite. It follows a simple 1:1 model – one NetSuite subsidiary equals one Upflow organization, for clean accountability at the edge and a consolidated parent in Upflow for roll-up reporting and cash forecasting. If you use NetSuite’s multi-subsidiary customer feature, Upflow reflects only the invoices and balances tied to the subsidiaries you’ve synced, keeping cross-entity KPIs honest.

\n"},{"acf_fc_layout":"paragraph","content":"

From there, Upflow’s FRM toolkit does the heavy lifting: Smart Rules, segmentation, and exception flags surface cross-entity mismatches before close; online payments and Autopay sync back to NetSuite in real time (including deposits and fees) to simplify reconciliation; and optional late-fee workflows generate and write back fee invoices so your intercompany eliminations don’t get polluted by manual AR fixes. The result: NetSuite handles eliminations and consolidation, while Upflow makes every intercompany touched receivable accurate, current, and easy for finance and the wider org to act on.

\n"},{"acf_fc_layout":"hubspot_cta","id":"5dce7b06-14d0-4a82-a83c-2c25ba953ea2","alt":"discover"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"FAQs","level":"h2"},{"acf_fc_layout":"article_faq","items":[{"question":"What is intercompany accounting and why is it important? ","answer":"

Intercompany accounting is the process of recording financial transactions between related entities within the same parent company. It’s crucial for accurate financial reporting, preventing double-counting of profits, and ensuring compliance with accounting standards and tax regulations.

\n"},{"question":"What are the main types of intercompany transactions? ","answer":"

The main types of intercompany transactions are downstream (parent to subsidiary), upstream (subsidiary to parent), and lateral (between subsidiaries). These can include sales of goods or services, inventory transfers, loans, and shared cost allocations.

\n"},{"question":"What is an intercompany elimination entry?","answer":"

An intercompany elimination entry is a consolidation-level journal entry used to remove the financial impact of transactions between related entities. It eliminates internal revenue, expenses, receivables, and payables so that consolidated financial statements reflect only third-party activity.

\n"},{"question":"What is intercompany reconciliation?","answer":"

Intercompany reconciliation is the process of matching and resolving balances between related entities before consolidation. It ensures that intercompany receivables, payables, revenues, and expenses agree across subsidiaries and prevents discrepancies during financial close.

\n"},{"question":"Are intercompany transactions taxable?","answer":"

Yes, intercompany transactions can have tax implications at the entity level. Although they are eliminated for consolidated reporting, tax authorities require them to be priced according to the arm’s length principle under transfer pricing regulations.

\n"},{"question":"How do you record intercompany transactions?","answer":"

Each entity records its side of the transaction using intercompany accounts such as intercompany receivable or payable. At consolidation, elimination entries remove the internal revenue, expenses, and balances to prevent double counting.

\n"},{"question":"What is the difference between intercompany and intracompany transactions?","answer":"

Intercompany transactions occur between separate legal entities under common ownership, such as a parent and subsidiary. Intracompany transactions occur within the same legal entity, such as transfers between departments, and do not require consolidation elimination.

\n"}]}],"primary_category":{"term_id":369,"name":"Accounting and Software","slug":"accounting-software","term_group":0,"term_taxonomy_id":92,"taxonomy":"category","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":0,"count":27,"filter":"raw"},"right_sidebar_call_to_action_id":"fa9d10f7-dd76-4797-9f51-15d35b9b6cfe","right_sidebar_call_to_action_alt":"Upflow's free discover plan","related_author_id":10617,"date_modified":"28/07/2026","og_image":false,"og_title":"","og_description":"","canonical_mode":"auto","x_default_mode":"auto","noindex":false,"nofollow":false,"_taxonomies":{"category":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":null}],"translation_priority":[{"id":11,"name":"Optional","slug":"optional","description":"","parent":null}]}},"publishedAt":"February 19, 2026","publishedAtIso":"2026-02-19T01:00:00Z","modifiedAtIso":"$undefined"},{"title":"Best SaaS Billing Software in 2026: Subscription & Recurring","description":"Find the right SaaS billing software for your business. Compare tools that automate subscription and recurring billing and scale with your growth.","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/01/saas-best-billing-software.png","imageAlt":"","fields":{"link":"/blog/saas-finance/saas-best-billing-software","_taxonomies":{"article_type":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":""}]},"author":{"name":"Jean-Malo Le Dreff","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/10.png","description":"

About the Author

Jean-Malo (JM) is the Director of Product Management at Upflow, where he leads the design and development of the platform’s core features. With a strong product mindset and a deep understanding of user needs, JM ensures Upflow’s tools deliver both functionality and delight to modern finance teams.

At Upflow, he works cross-functionally to translate customer feedback into intuitive, impactful features, especially around integrations, workflows, and platform scalability. His expertise lies in making complex financial processes simpler through thoughtful product design and seamless system connectivity.

JM contributes to Upflow’s blog with practical, product-driven content that helps users get the most value from the platform. He writes in-depth guides on product comparisons, software integrations, and the strategic advantages of using Upflow within a broader finance tech stack.

\n","position":"Director of Product Management at Upflow","slug":"jean-malo-le-dreff"}},"acf":{"seo_title":"Top 5 SaaS Billing Software in 2026: Subscription & Recurring","seo_description":"Find the right SaaS billing software for your business. Compare tools that automate subscription and recurring billing and scale with your growth.","body":[{"acf_fc_layout":"paragraph","content":"$52"},{"acf_fc_layout":"hubspot_cta","id":"8df0d460-70d0-40c2-bea0-b8236477d27a","alt":"Demo request"},{"acf_fc_layout":"paragraph","content":"$53"},{"acf_fc_layout":"paragraph","content":"$54"},{"acf_fc_layout":"image","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/01/16.png","caption":""},{"acf_fc_layout":"paragraph","content":"$55"},{"acf_fc_layout":"blockquote","content":"We've been using Upflow since 2021 with their Stripe native integration. The software's ability to automate emails has saved us a lot of time and improved our efficiency. The different features and the user-friendly interface have made managing our accounts receivable processes much easier and more effective.","name":"Parth Patel on G2","title":"Ex CFO","profil_picture":false,"company_name":"casavi GmbH","company_logo":false},{"acf_fc_layout":"paragraph","content":"

Stripe Billing pricing:

0.7% of billing volume (pay-as-you-go). Annual subscription plans available for more predictable monthly costs. Custom pricing for high-volume businesses.

Note: Prices might vary due to seasonal offers, discounts, or updates. For the most accurate and up-to-date pricing, visit Stripe Billing’s official pricing page.

2. Recurly

\n"},{"acf_fc_layout":"image","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/01/14.png","caption":""},{"acf_fc_layout":"paragraph","content":"$56"},{"acf_fc_layout":"image","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/01/13.png","caption":""},{"acf_fc_layout":"paragraph","content":"$57"},{"acf_fc_layout":"blockquote","content":"We have been using Upflow for more than 9 months now, and it has really helped to improve cash collection efficiency and team quality of work. First, it was really easy to set up: Chargebee integration is live in 2 minutes and we have been able to set up customized plans very easily.\"","name":"Anonymous reviewer on G2","title":"","profil_picture":false,"company_name":"","company_logo":false},{"acf_fc_layout":"paragraph","content":"

Chargebee pricing:

Starter: Free for the first USD 250K of cumulative billing, then 0.75% on billing
Performance: USD 599/month (USD 7,188/yr) for up to USD 100K billing/month, then 0.75% overage
Enterprise: Custom pricing

^{Note: Prices might vary due to seasonal offers, discounts, or updates. For the most accurate and up-to-date pricing, visit}^{Chargebee’s official pricing page}

4. Zuora

\n"},{"acf_fc_layout":"image","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/01/11.png","caption":""},{"acf_fc_layout":"paragraph","content":"$58"},{"acf_fc_layout":"image","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/01/15.png","caption":""},{"acf_fc_layout":"paragraph","content":"

Maxio specifically targets B2B SaaS companies. It combines subscription billing with revenue recognition and financial reporting in a single platform, so your finance team can handle billing, metrics, and compliance without stitching together multiple tools.

Maxio supports recurring, usage-based, and hybrid pricing models. Its dashboards surface MRR, ARR, churn, and customer lifetime value out of the box, and it integrates with your accounting software and CRM to keep data in sync.

What makes it great: For B2B SaaS companies that need billing and financial operations in one place, Maxio removes the gap between what’s invoiced and what’s recognized.

\n"},{"acf_fc_layout":"blockquote","content":"Integrating Maxio and Upflow was the right call for our subscription model. Upflow synchronizes directly and supports both pre-built and custom integrations, which made the whole setup seamless.","name":"Jean-Thomas Cock","title":"Head of Finance Operations","profil_picture":false,"company_name":"parcelLab","company_logo":false},{"acf_fc_layout":"paragraph","content":"

Upflow integrates with Maxio, giving your team complete visibility into accounts receivable on top of the billing data Maxio generates.

Maxio pricing:

Grow: $599/month for up to $100K in monthly billings
Scale: Custom pricing for higher volumes
Free 30-day developer sandbox available

^{Note: Prices might vary due to seasonal offers, discounts, or updates. For the most accurate and up-to-date pricing, visit}^{Maxio’s official pricing page}

6. Paddle

\n"},{"acf_fc_layout":"image","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/01/19.png","caption":""},{"acf_fc_layout":"paragraph","content":"$59"},{"acf_fc_layout":"image","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/01/18.png","caption":""},{"acf_fc_layout":"paragraph","content":"$5a"},{"acf_fc_layout":"image","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/01/17.png","caption":""},{"acf_fc_layout":"paragraph","content":"$5b"},{"acf_fc_layout":"snippet_block","code":" $\"request$ "},{"acf_fc_layout":"article_faq","items":[{"question":"What is SaaS billing software?","answer":"

SaaS billing software is a specialized platform that automates billing operations for software-as-a-service businesses. It supports different pricing models like subscriptions, usage-based billing, and hybrid plans, while also managing invoicing, payments, proration, and revenue recognition.

\n"},{"question":"What’s the difference between subscription billing and recurring billing?","answer":"

Subscription billing is a type of recurring billing based on fixed-term plans (monthly, quarterly, annually). Recurring billing can also include variable or usage-based charges, such as billing per API call or per active user.

\n"},{"question":"Which billing model is right for my SaaS business?","answer":"

It depends on your product and customers. If you offer fixed pricing tiers, subscription billing works well. If usage fluctuates (e.g., data or seat-based), recurring or hybrid models are a better fit. Many SaaS companies evolve from simple subscriptions to complex hybrid structures as they scale.

\n"},{"question":"When should I switch to a new SaaS billing software?","answer":"

If your current tool can’t support new pricing models, causes manual errors, lacks integration with your tech stack, or struggles with global compliance, it’s time to upgrade. Look for a platform that grows with you.

\n"},{"question":"What are the must-have features in SaaS billing software?","answer":"

Key features include: automated invoicing, payment processing, dunning workflows, revenue recognition, multi-currency support, integrations with CRM/ERP, real-time analytics, and flexible pricing model support.

\n"},{"question":"Can SaaS billing software help with reducing churn?","answer":"

Yes, many platforms offer features like automated dunning, failed payment retries, customizable notifications, and integrations with CRM tools to help you retain customers and recover revenue.

\n"},{"question":"What's the best subscription billing software for enterprise SaaS companies?","answer":"

Zuora and Maxio are the strongest options for enterprise B2B SaaS. Zuora is built for large-scale subscription operations with advanced revenue recognition, complex pricing model support, and deep ERP integrations. Maxio combines subscription billing with financial reporting in a single platform, making it a good fit for B2B SaaS teams that need billing and revenue operations in one place. Chargebee’s Performance and Enterprise plans also serve larger teams well. All three integrate directly with Upflow, so your AR and cash collection workflows stay in sync with your billing data as you scale.

\n"},{"question":"Which SaaS billing platforms support usage-based or recurring revenue models?","answer":"

Chargebee and Maxio both support usage-based and hybrid pricing models alongside traditional subscriptions, making them practical choices for SaaS teams whose pricing involves variable components. Stripe Billing handles metered billing well for teams already in the Stripe ecosystem. For companies with highly complex usage-based pricing, specialist platforms like Orb go deeper on metered billing natively. Chargebee, Maxio, and Stripe Billing all integrate with Upflow, so once usage-based invoices are generated your team can automate collections and track receivables without manual reconciliation.

\n"},{"question":"How do SaaS billing platforms support revenue forecasting?","answer":"

Most platforms include MRR, ARR, churn, and LTV dashboards that give finance teams a baseline view of recurring revenue. Maxio offers the most granular revenue analytics of the integration-friendly options, particularly for B2B SaaS with complex pricing. Chargebee and Stripe Billing both include solid reporting for subscription revenue tracking. For a complete picture that covers what’s been billed versus what’s actually been collected, pairing any of these platforms with Upflow gives your finance team cash flow visibility and AR aging data on top of your billing metrics.

\n"},{"question":"How do I compare recurring billing software pricing?","answer":"

The main pricing structures are percentage-of-revenue, flat monthly fee, and per-transaction fee. Chargebee charges a percentage of billing volume on its Starter plan, which works well early on but has a flat Performance tier at $599/month once you scale. Stripe Billing charges 0.7% of billing volume on a pay-as-you-go basis. Maxio starts at $599/month for up to $100K in monthly billings. Zuora is custom-priced based on volume and contract terms. When comparing, factor in your current billing volume, projected growth, and whether the platform charges overages beyond plan limits. All four integrate with Upflow, which handles the collections and AR layer on top of whichever billing platform you choose.

\n"},{"question":"Does SaaS billing software integrate with tools like Upflow?","answer":"

Most leading billing platforms like, Chargebee Zuora, and Stripe Billing offer direct integrations with Upflow. This enables seamless syncing of invoices, payments, and collection workflows.

\n"}]}],"primary_category":{"term_id":395,"name":"SaaS Finance","slug":"saas-finance","term_group":0,"term_taxonomy_id":118,"taxonomy":"category","description":"SaaS businesses have specificities (different pricing ranges, subscription models, etc.) that can be overwhelming for their finance teams. Check out our latest articles on SaaS finance to bring your company to the next level!\n","parent":0,"count":25,"filter":"raw"},"right_sidebar_call_to_action_id":"fa9d10f7-dd76-4797-9f51-15d35b9b6cfe","right_sidebar_call_to_action_alt":"Upflow's Free Version","related_author_id":10637,"date_modified":"28/07/2026","og_image":false,"og_title":"","og_description":"","canonical_mode":"auto","x_default_mode":"auto","noindex":false,"nofollow":false,"_taxonomies":{"category":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":null},{"id":395,"name":"SaaS Finance","slug":"saas-finance","description":"SaaS businesses have specificities (different pricing ranges, subscription models, etc.) that can be overwhelming for their finance teams. Check out our latest articles on SaaS finance to bring your company to the next level!\n","parent":null}],"translation_priority":[{"id":11,"name":"Optional","slug":"optional","description":"","parent":null}]}},"publishedAt":"January 28, 2026","publishedAtIso":"2026-01-28T01:00:00Z","modifiedAtIso":"$undefined"},{"title":"Xero vs Sage: Which Fits Your Business Better?","description":"Compare Xero and Sage to see which accounting software fits your business best. Discover key features, pricing, and regional suitability.","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2025/06/xero-vs-sage-1.png","imageAlt":"","fields":{"link":"/blog/accounting-software/xero-vs-sage","_taxonomies":{"article_type":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":""}]},"author":{"name":"Jean-Malo Le Dreff","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/10.png","description":"

About the Author

\n","position":"Director of Product Management at Upflow","slug":"jean-malo-le-dreff"}},"acf":{"seo_title":"Xero vs Sage: Which Fits Your Business Better?","seo_description":"Compare Xero and Sage to see which accounting software fits your business best. Discover key features, pricing, and regional suitability.","body":[{"acf_fc_layout":"paragraph","content":"

Choosing the right accounting software is crucial for any business. The decision you make should not only streamline your accounting processes but also support your overall business goals.

\n"},{"acf_fc_layout":"paragraph","content":"

When it comes to Xero and Sage Intacct, both solutions cater to different types of businesses, and your choice largely depends on the size and complexity of your operations.

\n"},{"acf_fc_layout":"paragraph","content":"

In this article, we’ll compare the two accounting solutions to help you decide which software fits your business needs better.

\n"},{"acf_fc_layout":"paragraph","content":"

To bring in a real-world perspective, we spoke with Christine Hollington, Financial Controller at Helloself, a digital mental health provider and Upflow customer. Christine has used Xero for over six years across multiple businesses and has also worked with Sage and NetSuite. Her insights offer a practical look at where Xero shines—and where it may fall short as companies grow.

\n"},{"acf_fc_layout":"paragraph","content":"

Keep reading to find out:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Key Differences Between Xero and Sage Intacct"},{"text":"Unique Features of Xero"},{"text":"Unique Features of Sage Intacct"},{"text":"Pricing"},{"text":"Xero vs. Sage Intacct: When to Choose Each"},{"text":"Upflow's Native API Integrations with Xero and Sage Intacct"}]},{"acf_fc_layout":"paragraph","content":"

Ready to get more out of your accounting software? Connect your Xero or Sage account to Upflow in just a few clicks and get instant access to your key AR metrics—all with our free Discover plan.

\n"},{"acf_fc_layout":"hubspot_cta","id":"5dce7b06-14d0-4a82-a83c-2c25ba953ea2","alt":"Discover"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Key Differences Between Xero and Sage Intacct","level":"h2"},{"acf_fc_layout":"heading","text":"User Friendliness","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Xero shines when it comes to ease of use. Its interface is intuitive, which makes it easy for non-accounting professionals to use without much training. This is a big draw for small businesses or startups with limited accounting knowledge.

\n"},{"acf_fc_layout":"paragraph","content":"

“It’s probably one of the easiest startup accounting softwares that there are. Very self-explanatory. And yeah, it is easier to use than, for example, Sage.”

\n"},{"acf_fc_layout":"paragraph","content":"

“Almost everyone can use it—like CEOs without any kind of background. They can easily create a couple of dashboards to look at cash or revenue to date, for example.” – Christine Hollington, Financial Controller at Helloself.

\n"},{"acf_fc_layout":"blockquote","content":"The user-friendly interface makes it easy to navigate, even for those who may not have extensive accounting knowledge","name":" Xero user on G2","title":"","profil_picture":false,"company_name":"","company_logo":false},{"acf_fc_layout":"paragraph","content":"

Sage Intacct, on the other hand, is more complex and requires a bit more expertise to navigate effectively. Its functionality is deeper, which is a plus for businesses with more intricate accounting needs, but it may be overwhelming for those who don’t have a dedicated accounting team.

\n"},{"acf_fc_layout":"blockquote","content":"If I had to nitpick something someone could dislike about Sage Intacct, it might be the initial learning curve and implementation. Because it's such a robust and feature-rich platform, getting everything set up exactly how you want it and training your team can take a bit more time and effort upfront compared to simpler, less comprehensive solutions.","name":"Sage Intacct user on G2","title":"","profil_picture":false,"company_name":"","company_logo":false},{"acf_fc_layout":"heading","text":"Scalability","level":"h3"},{"acf_fc_layout":"paragraph","content":"

As your business grows, scalability becomes crucial. Xero is a great solution for small businesses and can scale to an extent, but it may not provide all the features you need as your business becomes more complex.

\n"},{"acf_fc_layout":"paragraph","content":"

“Xero’s quite good if you are a small to medium company—especially startup because it’s easy to use… but, at some stage, most companies outgrow it” — Christine Hollington, Christine Hollington, Financial Controller at Helloself.

\n"},{"acf_fc_layout":"blockquote","content":"It has its limitations, such as transaction limit and others which means that once you scale and become big enough - you have to migrate to something like NetSuite, Dynamics or Sage Intacct.","name":"Xero user on G2","title":"","profil_picture":false,"company_name":"","company_logo":false},{"acf_fc_layout":"paragraph","content":"

Sage Intacct offers a wider range of products and features that can accommodate larger businesses with more intricate accounting and reporting requirements. For example, multi-entity support in Sage Intacct means it will be able to continue supporting your business even if your organizational structure becomes more complex.

\n"},{"acf_fc_layout":"blockquote","content":"It continues to grow and makes it more valuable as our company scales up.","name":"Sage Intacct user on G2","title":"","profil_picture":false,"company_name":"","company_logo":false},{"acf_fc_layout":"heading","text":"Integrations","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Xero boasts a vast ecosystem of third-party app integrations, which makes it highly customizable and flexible. This is ideal if your business relies on various tools that need to communicate with your accounting software.

\n"},{"acf_fc_layout":"paragraph","content":"

“I think the list of integrations available is really, really long… in different organizations I’ve used a mix of different integrations. Integrations with FP&A tools, for example, mean I can get analysis and reporting to auto-run, so we’re always getting fresh live data.” — Christine Hollington, Christine Hollington, Financial Controller at Helloself.

\n"},{"acf_fc_layout":"blockquote","content":"Xero supports third party integrations and we were able to seamlessly integrate it with our project management products for budgeting and controlling project expenses.","name":"Xero user on G2","title":"","profil_picture":false,"company_name":"","company_logo":false},{"acf_fc_layout":"paragraph","content":"

Sage Intacct, while offering integrations, tends to be more limited in this area. Businesses that need to connect with a wide range of apps may find Xero’s integrations more appealing.

\n"},{"acf_fc_layout":"blockquote","content":"While the basic functionalities are user-friendly, mastering more advanced features such as custom reporting, integrations, or configuring workflows often requires a deeper understanding of the platform.","name":" Sage Intacct user on G2","title":"","profil_picture":false,"company_name":"","company_logo":false},{"acf_fc_layout":"heading","text":"Cost","level":"h3"},{"acf_fc_layout":"paragraph","content":"

For small to medium-sized businesses, Xero is usually the more affordable option. Its pricing plans are relatively low, making it a good choice for businesses just starting out or those with straightforward accounting needs.

\n"},{"acf_fc_layout":"paragraph","content":"

“Compared to Sage, Xero is easier, cheaper, quicker, and it’s more efficient.” — Christine Hollington, Financial Controller at Helloself.

\n"},{"acf_fc_layout":"blockquote","content":"I really appreciate the price plan for small business and start ups.","name":"Xero user on G2","title":"","profil_picture":false,"company_name":"","company_logo":false},{"acf_fc_layout":"paragraph","content":"

Sage Intacct tends to be more expensive, particularly for businesses with more advanced requirements. However, this higher cost may be justified for larger businesses that need Sage Intacct’s more sophisticated features.

\n"},{"acf_fc_layout":"blockquote","content":"While Sage Intacct offers great value, its cost may not suit startups that don't initially need its advanced features","name":"Sage Intacct user on G2","title":"","profil_picture":false,"company_name":"","company_logo":false},{"acf_fc_layout":"heading","text":"Unique Features of Xero","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Xero is known for its simplicity and ease of use. Here are some features that set it apart:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Multi-Currency Support: Xero supports multiple currencies, making it a great option for businesses that operate internationally."},{"text":"Bank Reconciliation: Xero’s automated bank reconciliation makes it easy to match transactions without manual input."},{"text":"Cloud-Based: Xero is entirely cloud-based, so your financial data is accessible from anywhere, and you can collaborate with your team in real time."},{"text":"Wide Range of Integrations: With over 800 third-party integrations, Xero makes it easy to sync with other business tools, including CRM systems, e-commerce platforms, and project management tools (as well as Upflow!)."}]},{"acf_fc_layout":"paragraph","content":"

“Xero is continually putting out new features like multicurrency, bulk actions, an expenses module, a payroll module… it’s a startup software where they’re constantly adding features.” — Christine Hollington, Financial Controller at Helloself.

\n"},{"acf_fc_layout":"heading","text":"Unique Features of Sage Intacct","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Sage Intacct’s advanced features make it a strong contender for larger businesses. Some standout features include:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Advanced Reporting: Sage Intacct offers more comprehensive reporting tools compared to Xero, which is useful for businesses with more complex financial needs."},{"text":"Industry-Specific Solutions: Sage Intacct provides industry-specific tools and customization, making it a good choice for businesses in manufacturing, construction, and other industries with unique accounting needs."},{"text":"Multi-Entity Support: Sage Intacct’s software supports multi-entity businesses, allowing for complex organizational structures and consolidated reporting."},{"text":"Project Management: For larger businesses, Sage Intacct offers robust project management features that allow for detailed tracking of costs, budgets, and revenue."}]},{"acf_fc_layout":"heading","text":"Pricing","level":"h2"},{"acf_fc_layout":"heading","text":"Xero Pricing","level":"h3"},{"acf_fc_layout":"image","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/xero-pricing-us-5.png","caption":""},{"acf_fc_layout":"bullet_list","items":[{"text":"Early Plan ($20/month) - Accounting basics for businesses starting out."},{"text":"Growing Plan ($47/month) - Accounting tools for the self-employed and growing businesses."},{"text":"Established Plan ($80/month) - Good for established businesses."}]},{"acf_fc_layout":"paragraph","content":"

Note: Prices might vary due to seasonal offers, discounts, or updates. For the most accurate and up-to-date pricing, visit Xero’s official pricing page

\n"},{"acf_fc_layout":"heading","text":"Sage Intacct Pricing","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Sage Intacct’s pricing is customized based on the modules and features your organization requires. Instead of a one-size-fits-all approach, they work with you to build a plan that includes the essential tools you need—without paying for extras you don’t.

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Modular Approach for Cost Efficiency – Select only the features that are relevant to your business, keeping costs manageable while ensuring you have the right capabilities."},{"text":"

Industry-Specific Solutions – Sage Intacct offers tailored configurations for different industries, ensuring you get the best fit at a price that reflects your unique operational needs.

"}]},{"acf_fc_layout":"paragraph","content":"

Note: For more information, visit Sage’s official pricing page

\n"},{"acf_fc_layout":"heading","text":"Xero vs. Sage Intacct: When to Choose Each","level":"h2"},{"acf_fc_layout":"heading","text":"When to Choose Xero","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Xero is an excellent choice for small to medium-sized businesses that need an easy-to-use accounting software solution. If you’re a business owner without a background in accounting, Xero’s user-friendly interface and comprehensive app integrations make it a solid choice. Additionally, Xero is ideal if you have plans to expand internationally and require multi-currency support.

\n"},{"acf_fc_layout":"heading","text":"When to Choose Sage Intacct","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Sage Intacct is the better choice if you run a larger business with complex accounting needs. If you require advanced features such as in-depth reporting, industry-specific tools, or multi-entity support, Sage Intacct offers the functionality to meet these needs. Sage Intacct’s scalability and customization options make it a great option for businesses that anticipate substantial growth and need a solution that can accommodate complex requirements.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Upflow's Native API Integrations with Xero and Sage Intacct","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Upflow’s native API integrations with Xero and Sage Intacct offer seamless connections between your accounting system and collection workflows. These integrations ensure your financial data is always accurate, up-to-date, and optimized for cash flow management.

\n"},{"acf_fc_layout":"paragraph","content":"

Here at Upflow, we serve many shared customers with these platforms, helping them enhance their accounts receivable (AR) processes. By integrating Upflow, businesses not only gain access to advanced features that accelerate cash collection but also improve customer relationships by streamlining payment interactions. The result? Faster payments, fewer disputes, and a more professional collection process.

\n"},{"acf_fc_layout":"heading","text":"Why Connect Upflow to Xero or Sage Intacct?","level":"h3"},{"acf_fc_layout":"paragraph","content":"

By integrating Upflow with these leading accounting platforms, your invoices, customer data, and payments stay in perfect sync, ensuring a frictionless AR process. These integrations eliminate manual data entry, reduce errors, and provide real-time insights into cash flow.

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Data Integrity at Every Sync – Start with a full AR history sync, then benefit from incremental, real-time updates that capture only new or modified records. This ensures financial accuracy while eliminating discrepancies."},{"text":"Two-Way Integration – Unlike basic data pull solutions, Upflow syncs back key financial data to your accounting platform, including payments, payouts, journal entries, payment methods, and classifications. This enriches your records with additional data for better financial decision-making."},{"text":"Optimized Performance – Our sync process is designed to be efficient, balancing real-time updates with incremental syncs to prevent system overload."},{"text":"Highly Configurable – Businesses can customize data mappings, GL accounts, payment methods, and classifications. Exclusion rules allow you to filter out irrelevant data, ensuring only the most relevant financial information is imported."},{"text":"Enterprise-Grade Security – With SOC 2 Type 2 certification, Upflow adheres to the latest compliance and security standards. Your financial data remains encrypted, protected, and compliant with industry regulations."}]},{"acf_fc_layout":"heading","text":"The Risks of Unvetted Integrations","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Choosing an unverified integration solution can expose your business to data breaches, reporting errors, and costly disruptions. Upflow’s certified partnerships ensure your AR data is managed with precision, security, and full compliance.

\n"},{"acf_fc_layout":"paragraph","content":"

Whether you’re using Xero or Sage Intacct, Upflow helps you take control of your accounts receivable, eliminate inefficiencies, and get paid faster—all while maintaining the integrity of your financial data.

\n"},{"acf_fc_layout":"paragraph","content":"

Learn how to integrate Upflow with Xero here.

\n"},{"acf_fc_layout":"paragraph","content":"

Learn how to integrate Upflow with Sage Intacct here.

\n"},{"acf_fc_layout":"heading","text":"Summing Up","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Both Xero and Sage Intacct offer strong accounting solutions, but they cater to different types of businesses. Xero is perfect for small to medium-sized businesses that prioritize ease of use and flexibility, while Sage Intacct is better suited for larger businesses with complex financial needs and industry-specific requirements.

\n"},{"acf_fc_layout":"paragraph","content":"

As Christine Hollington of Helloself sums up: “The switch back to Xero for me is always like jumping into your favorite pair of shoes… when it’s the weekend and you put on your trainers. It just feels nice.”

\n"},{"acf_fc_layout":"paragraph","content":"

Choosing the right software ultimately depends on your business’s size, growth plans, and the complexity of your accounting needs. If you’re just starting out or looking for a simple solution, Xero is a great choice. However, if you’re managing a larger operation with complex requirements, Sage Intacct may be the better option.

\n"},{"acf_fc_layout":"paragraph","content":"

By connecting Upflow to your Xero or Sage Intacct system, you take your cash collection to the next level—ensuring you get paid on time, improve your financial health, and keep your business growing.

\n"},{"acf_fc_layout":"paragraph","content":"

Want to know more about your options for accounting solutions? Check out our report compiled by studying more than 500 companies: Overview of Invoicing Solutions for B2B SMBs in the US.

\n"},{"acf_fc_layout":"paragraph","content":"

Want to see how Upflow can help? Connect your Xero or QuickBooks in a few easy clicks and get instant access to your key AR metrics with our free Discover plan.

\n"},{"acf_fc_layout":"hubspot_cta","id":"eed4ccd6-5fb9-494d-8bba-c73d99199d77","alt":"Discover"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"FAQs","level":"h2"},{"acf_fc_layout":"article_faq","items":[{"question":"Which is easier for non-accountants to use?","answer":"

Xero is the clear winner here. It’s designed to be straightforward and intuitive, even for those without a finance background. If you’re a small business owner or part of a lean team, Xero makes it easy to stay on top of your numbers without needing an in-house accountant. Sage Intacct is more powerful but requires more financial know-how to get the most out of the system.

\n"},{"question":"Which handles multi-currency transactions and project tracking better?","answer":"

If you’re working with multiple currencies, Xero has strong support built into its higher-tier plans—great for businesses with global customers. For more complex project tracking, cost allocation, or multi-entity setups, Sage Intacct is better equipped, especially if you’re managing multiple teams, departments, or international branches.

\n"},{"question":"Which solution scales more effectively as the business grows?","answer":"

Sage Intacct is built for scale. It’s a solid choice if your business is expanding quickly or becoming more complex, thanks to features like consolidated reporting, custom workflows, and multi-entity support. Xero is ideal for early-stage growth, but larger companies often outgrow it over time.

\n"},{"question":"Does either platform support US GAAP compliance?","answer":"

Sage Intacct was built with US GAAP standards in mind. It offers detailed audit trails, advanced financial controls, and compliance-ready reporting features. Xero supports basic financial reporting needs but isn’t purpose-built for strict US GAAP compliance, making Sage Intacct the stronger option if compliance is critical.

\n"},{"question":"Can I integrate either platform with Upflow?","answer":"

Yes—both Xero and Sage Intacct integrate natively with Upflow. These integrations streamline your accounts receivable processes, keep your financial data in sync, and help you get paid faster. Xero’s integration is quick to set up, while Sage Intacct offers more advanced configuration for complex needs.

\n"},{"question":"Which platform has better integration options with other tools?","answer":"

Xero stands out here, with a massive library of over 800 third-party integrations. It connects easily with CRMs, e-commerce platforms, project management tools, and more. Sage Intacct also supports integrations, but they tend to be more specialized and may require extra setup or customization.

\n"},{"question":"How do the pricing models compare?","answer":"

Xero uses transparent, tiered pricing—starting as low as $20/month—making it a great fit for smaller businesses with simpler needs. Sage Intacct, on the other hand, uses a customized pricing model based on the modules and features your business requires. It’s a larger investment but gives you a tailored setup aligned with your operations.

\n"},{"question":"Which is faster and easier to implement?","answer":"

Xero is quick to get started—you can be up and running within a day. It’s built for ease of use from day one. Sage Intacct takes more time to implement due to its depth and customization options, but that upfront investment pays off for businesses with complex or high-volume operations.

\n"}]}],"primary_category":{"term_id":369,"name":"Accounting and Software","slug":"accounting-software","term_group":0,"term_taxonomy_id":92,"taxonomy":"category","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":0,"count":27,"filter":"raw"},"right_sidebar_call_to_action_id":"fa9d10f7-dd76-4797-9f51-15d35b9b6cfe","right_sidebar_call_to_action_alt":"Upflow's free discover plan","related_author_id":10637,"date_modified":"29/07/2026","og_image":false,"og_title":"","og_description":"","canonical_mode":"auto","x_default_mode":"auto","noindex":false,"nofollow":false,"_taxonomies":{"category":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":null}],"translation_priority":[{"id":11,"name":"Optional","slug":"optional","description":"","parent":null}]}},"publishedAt":"June 3, 2025","publishedAtIso":"2025-06-03T02:00:00Z","modifiedAtIso":"$undefined"},{"title":"Unapplied Credits: Why They Happen & How to Fix Them?","description":"Learn what unapplied credits are, why they occur, and how to fix or prevent them to keep your books accurate and your cash flow on track.","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2025/04/unapplied-credits.png","imageAlt":"","fields":{"link":"/blog/accounting-software/unapplied-credits","_taxonomies":{"article_type":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":""}]},"author":{"name":"Côme Chevallier","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/5.png","description":"$5c","position":"Director of Financial Services at Upflow","slug":"come"}},"acf":{"seo_title":"Unapplied Credits: Why They Happen & How to Fix Them?","seo_description":"Learn what unapplied credits are, why they occur, and how to fix or prevent them to keep your books accurate and your cash flow on track.","body":[{"acf_fc_layout":"paragraph","content":"

Managing unapplied credits might not be the most exciting part of running a business, but it’s definitely one of the most important.

\n"},{"acf_fc_layout":"paragraph","content":"

If left unchecked, these lingering credits can throw off financial reports, make cash flow harder to predict, and even lead to confusion for both businesses and customers.

\n"},{"acf_fc_layout":"paragraph","content":"

Keep reading to find out:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"What Does ‘Unapplied Credit’ Mean?"},{"text":"When Do Unapplied Credits Happen?"},{"text":"Applied Payments and Unapplied Credits: What’s the Difference?"},{"text":"How to Fix Unapplied Credits"},{"text":"Tips to Prevent Unapplied Credits"},{"text":"How Upflow Helps You Tackle Unapplied Credits"}]},{"acf_fc_layout":"heading","text":"What Does ‘Unapplied Credit’ Mean?","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Think of an unapplied credit as money that’s in your bank account but hasn’t been assigned to a specific invoice yet. Also referred to as ‘unapplied cash’, it’s essentially a payment that a business has received but hasn’t matched to a bill.

\n"},{"acf_fc_layout":"paragraph","content":"

This can happen for several reasons—maybe a customer overpaid by mistake, sent a payment in advance, received a credit memo for a return or discount, or an accounting error left the payment unassigned.

\n"},{"acf_fc_layout":"paragraph","content":"

While unapplied credits might not seem like a big deal at first, they can throw off financial reports and make your business cash flow harder to track. That’s why you need a solid process to manage and resolve these credits efficiently, ensuring your books stay accurate and cash flow remains predictable.

\n"},{"acf_fc_layout":"heading","text":"When Do Unapplied Credits Happen?","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Unapplied credits can arise in a variety of situations, including:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Customer Overpayments: Sometimes, a customer accidentally pays more than they owe. Until the extra amount is applied to a future invoice or refunded, it sits as an unapplied credit."},{"text":"Prepayments and Deposits: If a customer pays in advance for a product or service before receiving an invoice, that payment remains unapplied until the invoice is created and linked."},{"text":"Credit Memos: When businesses issue credits due to returns, discounts, or billing adjustments, those amounts don’t always get applied to an invoice right away, leaving them in limbo."},{"text":"Incomplete Payment Information: If a customer submits a payment without key details (like an invoice number or reference), it may not get assigned properly, keeping it stuck in unapplied status. Upflow users can easily track all unapplied payments in their payments list view."}]},{"acf_fc_layout":"image","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2023/02/Payments-scaled.png","caption":""},{"acf_fc_layout":"bullet_list","items":[{"text":"Accounting and Data Entry Mistakes: Simple errors—like misclassifying transactions or assigning payments incorrectly—can leave credits unapplied until someone manually fixes them."}]},{"acf_fc_layout":"heading","text":"Applied Payments and Unapplied Credits: What’s the Difference?","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Not all payments are created equal—at least when it comes to accounting.

\n"},{"acf_fc_layout":"paragraph","content":"

Understanding the difference between applied payments and unapplied credits is key to keeping financial records accurate and cash flow steady.

\n"},{"acf_fc_layout":"heading","text":"Applied Payments","level":"h3"},{"acf_fc_layout":"paragraph","content":"

An applied payment is a payment that has been correctly matched to an invoice. Once applied, it reduces the customer’s outstanding balance and ensures that revenue is properly recorded. Applied payments help businesses maintain a clear picture of their cash flow since they reflect funds that have been received and accounted for.

\n"},{"acf_fc_layout":"heading","text":"Unapplied Credits","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Unapplied credits, on the other hand, are payments that haven’t been assigned to an invoice yet. This could be due to a customer overpaying, paying in advance, or an error in payment processing. When these credits sit unallocated, they can cause discrepancies in financial reports, create confusion for both businesses and customers, and require extra administrative work to sort out.

\n"},{"acf_fc_layout":"heading","text":"How to Fix Unapplied Credits","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Unapplied credits don’t have to be a headache—if you have the right approach. Follow these steps to get them sorted and keep your accounts in order:

\n"},{"acf_fc_layout":"ordered_list","items":[{"text":"Identify and Review Unapplied Credits: Start by reviewing your financial records to pinpoint any unapplied credits. Make sure you understand where each one came from. In Upflow, you can easily check unapplied amounts for each customer in the customer list view.

$\"\"$ "},{"text":"Match Credits to Open Invoices: Whenever possible, apply unapplied credits to outstanding invoices to clear account discrepancies. For example, in Upflow, credit notes can be directly matched to invoices in the credit notes list view:

$\"\"$ "},{"text":"Communicate with Customers: If an overpayment or prepayment is the cause, reach out to the customer to see if they’d prefer to apply the credit to a future invoice or receive a refund."},{"text":"Process Refunds When Necessary: If there are no open invoices and the customer requests a refund, process it according to your company’s policy."},{"text":"Fix Data Entry Errors: If the unapplied credit was caused by a misclassified transaction or an incorrect entry, update your records to reflect the correct allocations."},{"text":"Document and Adjust Accounting Records: Keep a detailed record of all adjustments to maintain transparency and ensure your financial reports stay accurate."},{"text":"Automate Credit Application: Use accounting software or cash application automation tools to streamline the process of matching payments with invoices, reducing manual errors and preventing future unapplied credits"}]},{"acf_fc_layout":"heading","text":"Tips to Prevent Unapplied Credits","level":"h2"},{"acf_fc_layout":"paragraph","content":"

The best way to deal with unapplied credits? Stop them from happening in the first place.

\n"},{"acf_fc_layout":"paragraph","content":"

A few simple changes to your processes can go a long way in keeping payments properly allocated and your books in order. Here are some key strategies:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Make Payment Instructions Crystal Clear: Ensure customers know exactly how to reference their payments by including invoice numbers and any other necessary details. Clear instructions reduce the chances of payments going unapplied."},{"text":"Automate Cash Application: AI-powered tools can match payments to invoices automatically, cutting down on manual work and preventing errors that lead to unapplied credits."},{"text":"Reconcile Accounts Regularly: Periodic reviews of accounts receivable help catch and fix unapplied credits before they pile up and become a bigger issue."},{"text":"Improve Internal Payment Processes: Standardizing how payments are recorded and applied ensures consistency and reduces the risk of misallocated funds."},{"text":"Train Your Finance Team: Equip your team with best practices for handling unapplied credits so they can identify, resolve, and prevent them more effectively."}]},{"acf_fc_layout":"heading","text":"How Upflow Helps You Tackle Unapplied Credits","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Upflow makes managing unapplied amounts easier, ensuring they’re properly accounted for and aligned with outstanding balances.

\n"},{"acf_fc_layout":"heading","text":"Clear Visibility and Tracking","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Tracking unapplied amounts can be a hassle in many financial systems, often requiring manual workarounds and time-consuming reports.

\n"},{"acf_fc_layout":"paragraph","content":"

Upflow simplifies this process with intuitive dashboards that provide real-time visibility into unapplied credits.

\n"},{"acf_fc_layout":"paragraph","content":"

Whether you’re in the customer list view, credit notes, or payments list, Upflow clearly highlights these amounts—making it easier to track, allocate, and resolve them efficiently.

\n"},{"acf_fc_layout":"paragraph","content":"

By eliminating the complexity found in traditional finance systems, Upflow saves finance teams valuable time and effort.

\n"},{"acf_fc_layout":"heading","text":"Accurate Outstanding Amount Calculation","level":"h3"},{"acf_fc_layout":"paragraph","content":"

With Upflow, unapplied credits are factored into outstanding balances the right way. This prevents discrepancies across dashboards and ensures key financial metrics—like Days Sales Outstanding (DSO) and collection effectiveness—stay accurate.

\n"},{"acf_fc_layout":"heading","text":"Aging Balance and Unapplied Amounts","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Many financial systems don’t provide a clear view of unapplied amounts, making it difficult to assess their impact over time.

\n"},{"acf_fc_layout":"paragraph","content":"

Upflow offers a unique aging balance view that categorizes unapplied credits using industry-standard aging methods. This visual breakdown (which is rarely found in other finance tools) helps finance teams better understand how unapplied credits affect their financials, leading to more accurate forecasting and smarter decision-making.

\n"},{"acf_fc_layout":"image","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2022/06/aging-widget.png","caption":""},{"acf_fc_layout":"paragraph","content":"

Want to get access to analytics like this for your business, for free? Sign up to our free discover plan. With just three simple clicks, you can integrate your ERP or billing system, gain instant visibility into key AR metrics, and access valuable benchmarking insights tailored to your industry and business model.

\n"},{"acf_fc_layout":"hubspot_cta","id":"5dce7b06-14d0-4a82-a83c-2c25ba953ea2","alt":"Discover"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Better Customer Experience","level":"h3"},{"acf_fc_layout":"paragraph","content":"

A smooth payment experience is a crucial part of maintaining strong customer relationships. When payments aren’t properly applied, customers can be left confused, frustrated, or even hesitant to continue doing business.

\n"},{"acf_fc_layout":"paragraph","content":"

Unapplied credits can lead to disputes, delayed payments, and unnecessary back-and-forth between finance teams and customers—all of which slow down cash flow and hurt the overall customer experience.

\n"},{"acf_fc_layout":"paragraph","content":"

With Upflow’s Financial Relationship Management (FRM) approach, businesses can take a more customer-centric view of their Accounts Receivable process.

\n"},{"acf_fc_layout":"paragraph","content":"

By proactively identifying and resolving unapplied amounts, finance teams can provide customers with clear, accurate invoicing and a seamless payment experience. This not only reduces disputes but also fosters trust and strengthens long-term relationships.

\n"},{"acf_fc_layout":"paragraph","content":"

When customers have full visibility into their payments and balances, they’re more likely to pay on time and engage positively with your business.

\n"},{"acf_fc_layout":"heading","text":"More Efficient Workflows","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Upflow’s powerful filtering options and saved views help finance teams quickly identify and apply outstanding credits. This reduces administrative overhead, making it easier and faster to manage Accounts Receivable.

\n"},{"acf_fc_layout":"paragraph","content":"

With Upflow, businesses can proactively manage unapplied credits, ensuring accurate financial reporting, better cash flow management, and a smoother customer experience.

\n"},{"acf_fc_layout":"paragraph","content":"

With Upflow’s Financial Relationship Management (FRM) approach, you gain full visibility into your Accounts Receivable, while being empowered to take a customer-first approach to AR. So what? You’ll simplify how you track, allocate, and resolve unapplied credits before they become a problem for your customer relationships.

\n"},{"acf_fc_layout":"paragraph","content":"

Want to see how Upflow can help your finance team stay ahead of unapplied credits and improve your cash flow? Book a demo today and experience firsthand how Upflow simplifies Accounts Receivable management while enhancing your customer relationships.

\n"},{"acf_fc_layout":"hubspot_cta","id":"8df0d460-70d0-40c2-bea0-b8236477d27a","alt":"demo"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"FAQs","level":"h2"},{"acf_fc_layout":"article_faq","items":[{"question":"What does it mean when it says unapplied credit?","answer":"

An unapplied credit refers to a payment a business has received but hasn’t yet matched to a specific invoice. This could happen due to overpayments, prepayments, credit memos, or processing errors. Until it’s applied to the correct invoice, it remains unallocated in your accounting system and can cause reporting inaccuracies and confusion.

\n"},{"question":"What’s the difference between an unapplied credit and an overpayment?","answer":"

An overpayment occurs when a customer pays more than the amount due on an invoice. That excess payment becomes an unapplied credit until it’s assigned to a future invoice or refunded. In other words, overpayments are one of the most common ways unapplied credits happen. The key difference lies in context: the overpayment is the customer action, and the unapplied credit is how that action appears in your books until it’s resolved.

\n"},{"question":"Are unapplied credits considered liabilities or assets?","answer":"

Unapplied credits are typically considered liabilities because they represent money you’ve received that hasn’t been earned or allocated yet. Since the business still owes that value, either by applying it to a future invoice or refunding it to the customer, it’s treated as a short-term liability on the balance sheet.

\n"},{"question":"How do I apply an unapplied credit to an invoice?","answer":"

To apply an unapplied credit to an invoice, you typically need to:

– Identify the unapplied credit in your AR system.
\n– Match it to the correct open invoice.
\n– Apply the credit, this updates both the customer’s balance and your financial records.

In Upflow, for example, you can match credit notes to outstanding invoices directly in the Credit Notes list view, ensuring the amounts are cleared from your aging report and accurately reflected in your dashboards.

About the Author

\n","position":"Director of Product Management at Upflow","slug":"jean-malo-le-dreff"}},"acf":{"seo_title":"Xero vs QuickBooks: Which Fits Your Business Better?","seo_description":"Compare Xero and QuickBooks to see which accounting software fits your business best. Discover key features, pricing, and regional suitability.","body":[{"acf_fc_layout":"paragraph","content":"

Choosing the right accounting software is a big deal. It’s not just about bookkeeping—it’s about making sure your entire business runs smoothly.

\n"},{"acf_fc_layout":"paragraph","content":"

From the CEO to sales and marketing, leaders throughout your business rely on financial data to make informed decisions. The best accounting solution doesn’t just work for your finance team—it supports your whole business.

\n"},{"acf_fc_layout":"paragraph","content":"

If you’re a small business just starting out, it’s smart to keep things simple. There’s no need to over-invest in complex software right away. Instead, go for an easy-to-use solution that meets your current needs and scale up as your business grows.

\n"},{"acf_fc_layout":"paragraph","content":"

Two of the biggest names in small and medium-sized business accounting are QuickBooks (by Intuit) and Xero. Both offer core accounting features with integrations and customization options to expand their capabilities over time.

\n"},{"acf_fc_layout":"paragraph","content":"

Keep reading to find out:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Xero vs. QuickBooks: Consider Geography"},{"text":"Key Differences Between Xero and QuickBooks"},{"text":"Pricing: How Do They Compare?"},{"text":"Which One Should You Choose?"},{"text":"

Upflow's Seamless Cash Collection Integrated with Xero & QuickBooks

"}]},{"acf_fc_layout":"paragraph","content":"

Ready to get more out of your accounting software? Connect your Xero or QuickBooks account to Upflow in just a few clicks and get instant access to your key AR metrics—all with our free Discover plan.

\n"},{"acf_fc_layout":"hubspot_cta","id":"5dce7b06-14d0-4a82-a83c-2c25ba953ea2","alt":"Discover"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"paragraph","content":"

At a high level, Xero and QuickBooks are quite similar. If you don’t need a feature that’s unique to one platform, your best bet is to choose based on your business’s location.

\n"},{"acf_fc_layout":"heading","text":"Xero vs. QuickBooks: Consider Geography","level":"h2"},{"acf_fc_layout":"paragraph","content":"

The biggest difference between the two? Geography. Each software is designed to work best in different regions, so your choice may come down to where your business operates.

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Xero: Best suited for businesses in the UK, Australia, New Zealand, and the Asia-Pacific (APAC) region since it follows IFRS (International Financial Reporting Standards), which is used in most countries except the US and Canada."},{"text":"QuickBooks: A great fit for businesses in the U.S. and Canada, aligned with GAAP (Generally Accepted Accounting Principles) in the US and ASPE (Accounting Standards for Private Enterprises) in Canada."}]},{"acf_fc_layout":"heading","text":"Key Differences Between Xero and QuickBooks","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Both platforms offer intuitive accounting tools, but there are some notable differences:

\n"},{"acf_fc_layout":"paragraph","content":"

Unique Xero Features

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Built-in multi-currency support (a huge plus for international businesses)."},{"text":"Automated bank reconciliation for smoother transaction syncing."},{"text":"Seamless integration with international tax software like Avalara."}]},{"acf_fc_layout":"paragraph","content":"

Unique QuickBooks Features

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Over 650 business integrations, including CRM, project management, and payment processing tools."},{"text":"Direct TurboTax integration for seamless U.S. tax filing."},{"text":"Mileage and GPS tracking for tax deductions or reimbursements."}]},{"acf_fc_layout":"paragraph","content":"

Functionality-wise, Xero has a slight edge in advanced features (like multi-currency support and reporting for multiple entities), but both platforms offer robust accounting tools.

\n"},{"acf_fc_layout":"heading","text":"Pricing: How Do They Compare?","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Both Xero and QuickBooks offer monthly subscription plans in a similar price range, and both have free 30-day trials.

\n"},{"acf_fc_layout":"heading","text":"Xero Pricing","level":"h3"},{"acf_fc_layout":"image","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/xero-pricing-us-5.png","caption":""},{"acf_fc_layout":"bullet_list","items":[{"text":"Early Plan ($20/month) - Accounting basics for businesses starting out."},{"text":"Growing Plan ($47/month) - Accounting tools for the self-employed and growing businesses."},{"text":"Established Plan ($80/month) - Good for established businesses."}]},{"acf_fc_layout":"paragraph","content":"

Note: Prices might vary due to seasonal offers, discounts, or updates. For the most accurate and up-to-date pricing, visit Xero’s official pricing page

\n"},{"acf_fc_layout":"heading","text":"QuickBooks Pricing","level":"h3"},{"acf_fc_layout":"image","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/qbo-pricing-us-5.png","caption":""},{"acf_fc_layout":"bullet_list","items":[{"text":"Simple Start Plan ($35/month - $17.50 for the first three months) – Covers invoicing, sales tracking, and basic cash flow management."},{"text":"Essentials Plan ($65/month - $32.50 for the first three months) - For small businesses working with suppliers."},{"text":"Plus Plan ($99/month - $49.50 for the first three months) – Adds time tracking, inventory management, and bill payments (supports up to 5 users)."},{"text":"Advanced Plan (@235/month - $117.50 for the first three months) – Designed for growing businesses that need advanced reporting and access for up to 25 users."}]},{"acf_fc_layout":"paragraph","content":"

Note: Prices might vary due to seasonal offers, discounts, or updates. For the most accurate and up-to-date pricing, visit Quickbook’s official pricing page

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Which One Should You Choose?","level":"h2"},{"acf_fc_layout":"paragraph","content":"

If you’re in North America, QuickBooks is the better choice since it’s built around U.S. and Canadian accounting standards.

\n"},{"acf_fc_layout":"paragraph","content":"

If you’re in the UK or APAC, Xero is likely the best fit, offering stronger global features like multi-currency support and IFRS compliance.

\n"},{"acf_fc_layout":"paragraph","content":"

At the end of the day, both platforms deliver powerful accounting tools, so it really comes down to where your business operates and the specific features you need.

\n"},{"acf_fc_layout":"paragraph","content":"

Need help deciding? Consider starting with a free trial for both Xero and QuickBooks and seeing which one feels right for your business!

\n"},{"acf_fc_layout":"heading","text":"Go Further with Upflow: Seamless Cash Collection Integrated with Xero & QuickBooks","level":"h2"},{"acf_fc_layout":"paragraph","content":"

While Xero and QuickBooks help you manage your accounting, they don’t always provide robust Accounts Receivable and cash collection tools—and that’s where Upflow comes in.

\n"},{"acf_fc_layout":"paragraph","content":"

As a trusted partner of both Xero and QuickBooks, Upflow supports hundreds of shared customers in optimizing their cash flow. Our deep expertise ensures a seamless integration setup, so you can start improving your collections without any disruption to your existing financial processes.

\n"},{"acf_fc_layout":"paragraph","content":"

Upflow integrates effortlessly with both Xero and QuickBooks, via our native integrations, giving you:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Advanced reporting & analytics for better cash flow visibility."},{"text":"Automated invoice follow-ups to reduce late payments and improve DSO."},{"text":"Multi-channel reminders and advanced workflows with email, SMS, registered letters and more."},{"text":"Enable modern payment methods like credit card and direct debit, and let your customers pay via a white labelled payment portal, so you get paid faster."}]},{"acf_fc_layout":"paragraph","content":"

By connecting Upflow to your Xero or QuickBooks system, you take your cash collection to the next level—ensuring you get paid on time, improve your financial health, and keep your business growing.

\n"},{"acf_fc_layout":"paragraph","content":"

Want to see how Upflow can help? Connect your Xero or QuickBooks in a few easy clicks and get instant access to your key AR metrics with our free Discover plan.

\n"},{"acf_fc_layout":"hubspot_cta","id":"eed4ccd6-5fb9-494d-8bba-c73d99199d77","alt":"Discover"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"FAQs","level":"h2"},{"acf_fc_layout":"article_faq","items":[{"question":"I’m a small business owner—should I choose Xero or QuickBooks for my accounting software?","answer":"

It depends on where your business is based. If you’re in the U.S. or Canada, QuickBooks is generally a better fit since it aligns with local accounting standards like GAAP and ASPE. If you’re in the UK, Australia, New Zealand, or APAC, Xero is often the preferred option thanks to its IFRS compliance and strong international features like multi-currency support. Both are great platforms—consider starting a free trial of each to see which one works best for you.

\n"}]}],"primary_category":{"term_id":369,"name":"Accounting and Software","slug":"accounting-software","term_group":0,"term_taxonomy_id":92,"taxonomy":"category","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":0,"count":27,"filter":"raw"},"right_sidebar_call_to_action_id":"fa9d10f7-dd76-4797-9f51-15d35b9b6cfe","right_sidebar_call_to_action_alt":"Upflow's free discover plan","related_author_id":10637,"date_modified":"29/07/2026","og_image":false,"og_title":"","og_description":"","canonical_mode":"auto","x_default_mode":"auto","noindex":false,"nofollow":false,"_taxonomies":{"category":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":null}],"translation_priority":[{"id":11,"name":"Optional","slug":"optional","description":"","parent":null}]}},"publishedAt":"April 11, 2025","publishedAtIso":"2025-04-11T02:00:00Z","modifiedAtIso":"$undefined"},{"title":"ERP vs. CRM: Key Differences and How They Work Together","description":"ERP & CRM systems streamline many areas of business, but what about finance? Learn their differences, benefits, and how Financial Relationship Management (FRM) by Upflow fills the gap","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2025/03/erp-vs-crm.png","imageAlt":"","fields":{"link":"/blog/accounting-software/erp-vs-crm","_taxonomies":{"article_type":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":""}]},"author":{"name":"Quentin Gaudinat","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/4-1.png","description":"

About the Author

Quentin is the Global Sales Director at Upflow, where he helps SaaS companies transform their revenue operations and improve cash flow performance. With hands-on experience advising hundreds of B2B finance teams, Quentin understands what it takes to build scalable financial processes in high-growth environments.

At Upflow, Quentin bridges the gap between sales and finance by enabling businesses to adopt smarter AR practices that accelerate collections and reduce friction in customer relationships. His work centers on helping SaaS leaders leverage automation and data for better financial outcomes.

On the Upflow blog, Quentin shares actionable insights for SaaS operators navigating the evolving finance and tech landscape. He writes about tools, trends, and strategies that help companies choose the right systems, streamline operations, and scale sustainably.

\n","position":"Global Sales Director at Upflow","slug":"quentin"}},"acf":{"seo_title":"ERP vs. CRM: Key Differences & How They Work Together","seo_description":"ERP & CRM systems streamline business, but what about finance? Learn their differences, benefits, and how Upflow’ fills the gap.","body":[{"acf_fc_layout":"paragraph","content":"

Picking the right business management software is key to keeping things running smoothly and growing efficiently. Two of the most popular options are Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM).

\n"},{"acf_fc_layout":"paragraph","content":"

While both help businesses stay organized, they focus on different areas. This article breaks down their differences, the benefits of each, and how Financial Relationship Management (FRM) by Upflow bridges the gap between them.

\n"},{"acf_fc_layout":"paragraph","content":"

Keep reading to find out:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"What is an ERP?"},{"text":"ERP benefits"},{"text":"What is a CRM?"},{"text":"CRM benefits"},{"text":"Differences and similarities between ERPs and CRMs"},{"text":"The missing piece: Introducing Financial Relationship Management (FRM) by Upflow"},{"text":"FAQs: ERP vs. CRM vs. FRM"}]},{"acf_fc_layout":"heading","text":"What is an ERP?","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Enterprise Resource Planning (ERP) is a software system that helps businesses manage and integrate their core internal processes. It provides a centralized platform that connects various business functions such as finance, supply chain, inventory, human resources, and procurement, ensuring data consistency and operational efficiency.

\n"},{"acf_fc_layout":"heading","text":"Examples","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Popular ERP systems include:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Oracle NetSuite"},{"text":"SAP S/4HANA"},{"text":"Sage Intacct"},{"text":"Microsoft Dynamics 365 Business Central"},{"text":"Infor CloudSuite"}]},{"acf_fc_layout":"heading","text":"ERP functionality: What most ERPs can do","level":"h3"},{"acf_fc_layout":"paragraph","content":"

ERPs typically include modules for:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Financial management – General ledger, accounts payable/receivable, budgeting, and financial reporting."},{"text":"Supply chain and inventory management – Tracking stock levels, procurement, order fulfillment, and logistics."},{"text":"Human resources – Payroll, workforce management, and recruitment."},{"text":"Manufacturing and production planning – Resource scheduling, work orders, and quality control."},{"text":"Project management – Resource allocation, cost tracking, and milestone management."}]},{"acf_fc_layout":"heading","text":"History of the ERP","level":"h3"},{"acf_fc_layout":"paragraph","content":"

ERP systems have their roots in the 1960s with the development of Material Requirements Planning (MRP) software, which was designed to help manufacturers optimize production schedules, manage inventory, and streamline procurement. As businesses sought more comprehensive solutions, MRP evolved into Manufacturing Resource Planning (MRP II) in the 1980s, incorporating broader operational functions like finance and human resources.

\n"},{"acf_fc_layout":"paragraph","content":"

By the 1990s, these systems had expanded beyond manufacturing to serve a wide range of industries, integrating core business processes such as accounting, supply chain management, and (in some cases) customer relationship management. Large enterprises adopted ERP solutions to centralize data and improve efficiency, though early systems were often costly and complex to implement.

\n"},{"acf_fc_layout":"paragraph","content":"

With the rise of cloud computing in the 2000s, ERP systems became more accessible to businesses of all sizes. Cloud-based ERPs eliminated the need for expensive on-premise infrastructure, enabling real-time data access, automation, and scalability.

\n"},{"acf_fc_layout":"paragraph","content":"

Today, modern ERP solutions leverage AI and machine learning to provide predictive analytics, process automation, and enhanced decision-making, making them must-have tools for businesses navigating rapid growth and digital transformation.

\n"},{"acf_fc_layout":"heading","text":"When do companies normally start adopting ERPs?","level":"h3"},{"acf_fc_layout":"paragraph","content":"

As companies scale, managing operations with spreadsheets and disconnected tools becomes increasingly inefficient.

\n"},{"acf_fc_layout":"paragraph","content":"

A SaaS startup with a small finance team, for example, may initially track revenue, expenses, and subscriptions in spreadsheets, but as the company expands to multiple pricing tiers, annual contracts, and international customers, manual tracking leads to errors and missed renewals. At this stage, an ERP helps automate billing, revenue recognition, and financial reporting, ensuring accuracy and compliance.

\n"},{"acf_fc_layout":"paragraph","content":"

Similarly, companies expanding across multiple regions, tend to require better coordination between finance, sales, and customer success. A startup offering a self-serve SaaS product may operate smoothly with a simple payment processor and CRM. But once it starts selling enterprise contracts with complex billing terms, managing revenue forecasting, commissions, and contract renewals without an integrated system becomes a challenge. An ERP consolidates these functions, ensuring smooth cross-team collaboration and real-time financial insights.

\n"},{"acf_fc_layout":"paragraph","content":"

Regulatory compliance is another critical factor. A company preparing to raise funds from investors or operating in industries with strict data security requirements (such as fintech or healthcare) must adhere to standards like ASC 606 for revenue recognition or SOC 2 compliance. Relying on spreadsheets and disconnected systems to generate audit-ready financial reports is risky and time-consuming. An ERP streamlines compliance, automating reporting and audit trails to meet regulatory demands efficiently.

\n"},{"acf_fc_layout":"paragraph","content":"

However, not all businesses need an ERP early on. A bootstrapped SaaS startup with a simple monthly subscription model and a small team may effectively manage finances using tools like QuickBooks or Xero, together with Stripe, and a CRM. If financial reporting and billing complexity remain low, an ERP’s cost and implementation effort might not be justified. Likewise, a SaaS business focused solely on product-led growth with minimal enterprise sales may not require the advanced financial controls that an ERP provides.

\n"},{"acf_fc_layout":"heading","text":"ERP benefits","level":"h2"},{"acf_fc_layout":"heading","text":"1. Increased operational efficiency","level":"h3"},{"acf_fc_layout":"paragraph","content":"

ERPs eliminate redundant processes and automate workflows, reducing manual effort. For instance, a manufacturing company struggling with supply chain inefficiencies can use ERP software to track inventory in real time, ensuring stock is replenished before shortages occur.

\n"},{"acf_fc_layout":"heading","text":"2. Data centralization and accuracy","level":"h3"},{"acf_fc_layout":"paragraph","content":"

By integrating different business functions, ERPs ensure a single source of truth. A retail chain, for example, can synchronize sales, inventory, and finance data, reducing the risk of discrepancies between departments.

\n"},{"acf_fc_layout":"heading","text":"3. Improved decision-making","level":"h3"},{"acf_fc_layout":"paragraph","content":"

ERP analytics provide actionable insights. A CFO at a growing SaaS company can use ERP-generated financial reports to forecast revenue and allocate budgets more effectively.

\n"},{"acf_fc_layout":"heading","text":"4. Scalability","level":"h3"},{"acf_fc_layout":"paragraph","content":"

ERP systems grow with businesses, supporting expansion into new markets or product lines. A logistics company expanding globally can rely on an ERP to standardize processes across regions.

\n"},{"acf_fc_layout":"heading","text":"What is a CRM?","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Customer Relationship Management (CRM) is a software system that helps businesses manage interactions with prospects and customers. It centralizes customer data, streamlines sales and marketing efforts, and enhances customer service.

\n"},{"acf_fc_layout":"heading","text":"Examples","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Popular CRM platforms include:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Salesforce"},{"text":"HubSpot CRM"},{"text":"Microsoft Dynamics 365 CRM"},{"text":"Zoho CRM"}]},{"acf_fc_layout":"heading","text":"CRM functionality: What most CRMs can do","level":"h3"},{"acf_fc_layout":"paragraph","content":"

CRMs typically offer:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Sales pipeline management – Lead tracking, opportunity management, and forecasting."},{"text":"Marketing automation – Email campaigns, customer segmentation, and analytics."},{"text":"Customer service – Support ticketing, chatbots, and knowledge bases."},{"text":"Contact management – Storing and organizing customer data."},{"text":"Integration with other business tools – Email, social media, and accounting software."}]},{"acf_fc_layout":"heading","text":"History of the CRM","level":"h3"},{"acf_fc_layout":"paragraph","content":"

CRM systems trace their origins back to the 1980s, when businesses began using digital contact management tools to store customer information and track interactions. These early systems helped sales teams move away from paper records and spreadsheets, providing a centralized way to manage leads and contacts.

\n"},{"acf_fc_layout":"paragraph","content":"

By the 1990s, CRM software had evolved into comprehensive customer engagement platforms, integrating sales, marketing, and customer support functions. Businesses could now track much of the customer journey, from initial outreach to post-sale service, improving relationship management and retention. However, these early CRMs were often on-premise solutions, requiring significant IT resources to maintain and update.

\n"},{"acf_fc_layout":"paragraph","content":"

The early 2000s marked a major shift with the rise of cloud-based CRMs, pioneered by Salesforce. By eliminating the need for expensive hardware and on-site installations, cloud CRMs made customer data accessible from anywhere, enabling real-time collaboration and automation. This innovation transformed sales and marketing strategies, allowing businesses to scale their customer interactions more efficiently.

\n"},{"acf_fc_layout":"paragraph","content":"

Today, modern CRMs leverage AI and machine learning to provide predictive analytics, personalized customer experiences, and automation, making them essential for businesses focused on growth and customer retention.

\n"},{"acf_fc_layout":"heading","text":"When do companies normally start adopting CRMs?","level":"h3"},{"acf_fc_layout":"paragraph","content":"

As businesses grow, managing customer relationships manually becomes increasingly difficult. A growing SaaS company, for example, may start with a simple spreadsheet to track leads, but as inbound interest increases and sales cycles lengthen, keeping up with follow-ups and pipeline management becomes chaotic.

\n"},{"acf_fc_layout":"paragraph","content":"

A CRM helps automate tasks like lead nurturing, follow-up reminders, and deal tracking, ensuring that no opportunity falls through the cracks.

\n"},{"acf_fc_layout":"paragraph","content":"

Marketing teams also benefit from CRMs when customer data is scattered across different tools. A B2B software company running campaigns through LinkedIn, email, and webinars may struggle to track how leads engage across these channels. Without a unified system, marketing efforts can become disjointed, and sales teams may lack visibility into lead quality. A CRM consolidates this data, allowing for better segmentation, lead scoring, and targeted outreach.

\n"},{"acf_fc_layout":"paragraph","content":"

Customer interactions also become more complex as businesses scale, requiring more personalization and structured follow-ups. Companies selling to enterprise clients may have multiple stakeholders involved in each deal, requiring detailed notes, email tracking, and scheduled touchpoints. Without a CRM, key details can be lost, leading to missed opportunities or inconsistent communication. A CRM ensures every interaction is logged, helping teams build stronger relationships and close deals more efficiently.

\n"},{"acf_fc_layout":"paragraph","content":"

The decision to adopt a CRM depends on the complexity of sales, marketing, and customer interactions. While a CRM can greatly improve efficiency, businesses should assess whether their current processes are becoming a bottleneck before making the investment.

\n"},{"acf_fc_layout":"heading","text":"CRM benefits","level":"h2"},{"acf_fc_layout":"heading","text":"1. Better customer relationships","level":"h3"},{"acf_fc_layout":"paragraph","content":"

A well-implemented CRM helps companies personalize interactions. For instance, an e-commerce company can track customer preferences and recommend relevant products, increasing retention.

\n"},{"acf_fc_layout":"heading","text":"2. Increased sales productivity","level":"h3"},{"acf_fc_layout":"paragraph","content":"

CRM tools automate follow-ups and manage pipelines, ensuring sales teams focus on high-priority leads. A SaaS company using a CRM can streamline lead nurturing with automated email sequences.

\n"},{"acf_fc_layout":"heading","text":"3. Improved marketing campaigns","level":"h3"},{"acf_fc_layout":"paragraph","content":"

CRMs provide insights into customer behavior, allowing businesses to refine their marketing strategies. A digital marketing agency can segment audiences and target ads more effectively.

\n"},{"acf_fc_layout":"heading","text":"4. Data-driven decision-making","level":"h3"},{"acf_fc_layout":"paragraph","content":"

By analyzing CRM reports, businesses can predict trends and adjust strategies. A real estate firm can track conversion rates and adjust outreach efforts accordingly.

\n"},{"acf_fc_layout":"heading","text":"Differences and similarities between ERPs and CRMs","level":"h2"},{"acf_fc_layout":"paragraph","content":"

While ERPs and CRMs serve distinct functions within a business, they share some fundamental similarities. Both systems centralize data, eliminating the inefficiencies of scattered information across multiple tools and departments. By consolidating data in a single platform, businesses gain a clearer view of operations, customers, and financials, leading to more informed decision-making. Additionally, both ERPs and CRMs improve efficiency by automating processes—whether it’s an ERP streamlining supply chain logistics or a CRM automating lead follow-ups and email marketing campaigns.

\n"},{"acf_fc_layout":"paragraph","content":"

Despite these similarities, ERPs and CRMs differ in their primary focus. ERPs are designed to optimize internal business operations, integrating core functions like finance, inventory management, procurement, and human resources. They ensure that different departments operate efficiently and that business processes run smoothly. For example, a SaaS company using an ERP can automate revenue recognition, manage subscription billing, and track financial performance in real-time.

\n"},{"acf_fc_layout":"paragraph","content":"

On the other hand, CRMs focus on customer-facing activities, enhancing how businesses attract, nurture, and retain customers. A CRM helps sales and marketing teams manage leads, track customer interactions, and personalize outreach efforts. For instance, a CRM enables a B2B software company to track engagement across email campaigns, sales calls, and demos, ensuring the right prospects receive timely and relevant follow-ups.

\n"},{"acf_fc_layout":"heading","text":"The missing piece for finance: Introducing FRM by Upflow","level":"h2"},{"acf_fc_layout":"image","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2025/03/erp-vs-crm-1.png","caption":""},{"acf_fc_layout":"paragraph","content":"

As outlined above, companies often rely on ERPs to manage internal operations and CRMs to nurture customer relationships. While both systems are powerful in their own right, they don’t connect the dots for finance teams or the key processes they manage.

\n"},{"acf_fc_layout":"paragraph","content":"

That’s where Financial Relationship Management (FRM) by Upflow comes in, acting as the missing piece that connects the internal finance processes managed by ERPs and the external, customer-facing activities handled by CRMs.

\n"},{"acf_fc_layout":"paragraph","content":"

FRM brings together these two worlds, focusing on the often-overlooked finance pillar of the customer journey. By integrating directly into your ERP, FRM leverages the power of internal processes like accounting, invoicing, and reporting, while enhancing the outward-facing customer experience.

\n"},{"acf_fc_layout":"paragraph","content":"

No longer is finance a back-office function—it becomes a key player in building stronger relationships with customers. FRM allows businesses to transition from simply chasing invoices to engaging with customers in a more personalized, thoughtful way, specifically in the context of payment experiences.

\n"},{"acf_fc_layout":"paragraph","content":"

With FRM, businesses tailor the payment experience for each customer, ensuring they’re reaching the right person at the right time and in the right way. Upflow empowers finance teams to speak to customers as individuals, creating a more tailored approach to collections and payment requests. The platform gives finance teams visibility into customer payment behaviors, helping them predict and prevent late payments while fostering trust and collaboration with customers. Meanwhile, sales teams gain insight into a customer’s financial history, enabling them to have more informed, strategic conversations during the sales process.

\n"},{"acf_fc_layout":"paragraph","content":"

Bringing intelligent automation to AR collections through FRM, while retaining control for personalization, means you’ll be streamlining cash flow management, ensuring timely payments while reducing the burden on both finance teams and customers. This improves operational efficiency, reduces administrative overhead, and enhances profitability. More importantly, it enables businesses to improve customer relationships, ensuring that the payment experience is smooth, frictionless, respectful, and aligned with each customer’s preferences and needs.

\n"},{"acf_fc_layout":"hubspot_cta","id":"8df0d460-70d0-40c2-bea0-b8236477d27a","alt":"cta demo request"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Feefo’s FRM journey with Upflow","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Feefo, a customer reviews platform, needed a robust accounts receivable (AR) management solution that could streamline workflows and enhance customer communication tracking. After evaluating options, Feefo chose Upflow for its intuitive automation, CRM-like features, and seamless integration with NetSuite.

\n"},{"acf_fc_layout":"paragraph","content":"

Jamie, Credit Control Manager and key decision-maker at Feefo, highlighted Upflow’s ability to automatically log customer interactions, ensuring full visibility across the team:

\n"},{"acf_fc_layout":"blockquote","content":"“The ‘CRM’ side of what Upflow offered in terms of keeping up-to-date notes on customers and having every single interaction automatically recorded was really appealing. We wanted a platform that didn’t just automate workflows but also helped us manage our relationships with customers.”","name":"Jamie Tinsley","title":"Credit Control Manager","profil_picture":{"ID":10679,"id":10679,"title":"jamie-tinsley","filename":"jamie-tinsley.webp","filesize":2160,"url":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/jamie-tinsley.webp","link":"https://upflow-next.vercel.app/customers/feefo/attachment/jamie-tinsley/","alt":"","author":"1","description":"","caption":"","name":"jamie-tinsley","status":"inherit","uploaded_to":9260,"date":"2026-07-23 13:47:11","modified":"2026-07-23 13:47:11","menu_order":0,"mime_type":"image/webp","type":"image","subtype":"webp","icon":"https://cms.upflow.dev.3codes.io/wp-includes/images/media/default.png","width":128,"height":128,"sizes":{"thumbnail":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/jamie-tinsley.webp","thumbnail-width":128,"thumbnail-height":128,"medium":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/jamie-tinsley.webp","medium-width":128,"medium-height":128,"medium_large":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/jamie-tinsley.webp","medium_large-width":128,"medium_large-height":128,"large":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/jamie-tinsley.webp","large-width":128,"large-height":128,"1536x1536":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/jamie-tinsley.webp","1536x1536-width":128,"1536x1536-height":128,"2048x2048":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/jamie-tinsley.webp","2048x2048-width":128,"2048x2048-height":128}},"company_name":"Feefo","company_logo":{"ID":9262,"id":9262,"title":"feefo-logo","filename":"feefo-logo.svg","filesize":50424,"url":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/feefo-logo.svg","link":"https://upflow-next.vercel.app/customers/feefo/attachment/feefo-logo-3/","alt":"","author":"1","description":"","caption":"","name":"feefo-logo-3","status":"inherit","uploaded_to":9260,"date":"2026-07-16 14:38:23","modified":"2026-07-16 14:38:23","menu_order":0,"mime_type":"image/svg+xml","type":"image","subtype":"svg+xml","icon":"https://cms.upflow.dev.3codes.io/wp-includes/images/media/default.png","width":450,"height":112,"sizes":{"thumbnail":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/feefo-logo.svg","thumbnail-width":450,"thumbnail-height":112,"medium":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/feefo-logo.svg","medium-width":450,"medium-height":112,"medium_large":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/feefo-logo.svg","medium_large-width":450,"medium_large-height":112,"large":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/feefo-logo.svg","large-width":450,"large-height":112,"1536x1536":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/feefo-logo.svg","1536x1536-width":450,"1536x1536-height":112,"2048x2048":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/feefo-logo.svg","2048x2048-width":450,"2048x2048-height":112}}},{"acf_fc_layout":"paragraph","content":"

As NetSuite users, Feefo also needed a solution that could natively integrate with their existing ERP. Upflow’s integration ensured that new customers in NetSuite were automatically assigned to the right AR processes in Upflow, reducing manual work and improving organization.

\n"},{"acf_fc_layout":"heading","text":"Feefo’s Favorite Upflow Features","level":"h3"},{"acf_fc_layout":"bullet_list","items":[{"text":"Smart Rules & Automation – Feefo leverages Upflow’s automation to assign customers to follow-up workflows based on NetSuite data, minimizing manual interventions."},{"text":"User-Friendly Interface – The intuitive platform structure allows for efficient task management, with everything logically grouped for faster decision-making."},{"text":"Real-Time Tracking & Insights – Upflow’s timeline feature automatically records every customer interaction, reducing the risk of missed follow-ups and enabling proactive dispute resolution."}]},{"acf_fc_layout":"heading","text":"The Results: Measurable AR Improvements","level":"h3"},{"acf_fc_layout":"bullet_list","items":[{"text":"Faster Payments & Improved DSO – Feefo’s Days Sales Outstanding (DSO) decreased by 16% from February to October 2024, ensuring stronger cash flow and liquidity."},{"text":"Lower Risk of Bad Debt – Feefo achieved a 26% reduction in overdue invoices (31+ days overdue), minimizing collection risks and improving financial stability."},{"text":"Stronger Cash Flow – In April 2024, Feefo collected up to 140% of billed revenue, showcasing an efficient and proactive AR process."},{"text":"Better Customer Communication – By tagging customer service managers in payment communications, Feefo reduced friction and transformed AR into a positive customer experience touchpoint."},{"text":"Increased Internal Efficiency – Automating routine billing tasks allowed the finance team to focus on strategic initiatives rather than chasing payments."}]},{"acf_fc_layout":"paragraph","content":"

READ THE FULL CASE STUDY

\n"},{"acf_fc_layout":"paragraph","content":"

In short, FRM by Upflow is a game-changer for companies looking to integrate their finance and customer relationship strategies. By connecting the internal processes of the ERP with the outward-facing needs of the CRM, FRM creates a unified approach to managing cash flow, payments, and customer relationships—helping businesses achieve faster payments, stronger customer connections, and more efficient, profitable growth.

\n"},{"acf_fc_layout":"heading","text":"Ready to take the next step?","level":"h2"},{"acf_fc_layout":"paragraph","content":"

To experience the power of Financial Relationship Management and see how it can transform your approach to cash flow and customer relationships, sign up for Upflow’s free Discover plan today.

\n"},{"acf_fc_layout":"paragraph","content":"

With no commitment required, you can explore the platform and start integrating your internal finance processes with a seamless, customer-centric payment experience.

\n"},{"acf_fc_layout":"paragraph","content":"

Discover how FRM can help you optimize collections, improve customer interactions, and drive profitable growth. Take the first step toward a more efficient and personalized finance journey—sign up now and start building stronger, more profitable relationships with your customers.

\n"},{"acf_fc_layout":"hubspot_cta","id":"eed4ccd6-5fb9-494d-8bba-c73d99199d77","alt":"Discover"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"FAQs","level":"h2"},{"acf_fc_layout":"article_faq","items":[{"question":"What is the difference between an ERP and a CRM?","answer":"

ERPs manage internal business processes like finance and HR, while CRMs focus on customer relationships and sales.

\n"},{"question":"Can an ERP and CRM work together?","answer":"

Yes! Many businesses integrate ERPs and CRMs to streamline operations and customer management.

\n"},{"question":"What is FRM and why is it important?","answer":"

FRM (Financial Relationship Management) bridges the gap between ERP and CRM by improving finance-customer interactions and ensuring faster payments. While ERP manages financial and internal operations data and CRM focuses on customer interactions, FRM helps finance teams track accounts receivable in-depth, improve cash flow, and strengthen customer-relationships through the finance pillar of the business.

\n"},{"question":"What are some examples of ERP and CRM software?","answer":"

Popular ERP software includes SAP, Oracle NetSuite and Microsoft Dynamics 365. Leading CRM solutions include Salesforce, HubSpot, Pipedrive, and Zoho CRM. Some platforms, like Microsoft Dynamics and NetSuite, offer both ERP and CRM capabilities.

\n"},{"question":"Do small businesses need ERP or CRM?","answer":"

Small businesses typically start with a CRM to manage customer relationships and sales. As they grow and operations become more complex, an ERP may be necessary to streamline financials, inventory, and supply chain processes.

\n"},{"question":"Can an ERP replace a CRM?","answer":"

No, an ERP is not a direct replacement for a CRM. While some ERPs include CRM-like features, they are not as specialized in customer engagement, sales pipeline tracking, and marketing automation as dedicated CRM systems. Many businesses use both ERP and CRM together for a more comprehensive approach.

\n"},{"question":"What are the biggest challenges of implementing ERP and CRM systems?","answer":"

The most common challenges include:

– High implementation costs (especially for ERP)
\n– Integration issues between different systems
\n– User adoption difficulties due to complex interfaces
\n– Data migration challenges when switching from old systems
\n– Ongoing maintenance and customization needs

\n"},{"question":"Can ERP and CRM be integrated?","answer":"

Yes, ERP and CRM integration is common and helps businesses:

– Sync customer data across departments
\n– Automate order processing and invoicing
\n– Provide better financial forecasting
\n– Reduce manual data entry errors

Many ERP and CRM providers offer native integrations, and third-party tools like Zapier or MuleSoft can help connect systems that don’t natively integrate.

\n"},{"question":"How do ERP and CRM impact financial teams?","answer":"

Finance teams rely on ERPs for accounting, budgeting, and compliance. However, they also need visibility into customer payments, credit risk, and cash flow—which CRMs alone don’t provide. FRM solutions like Upflow help finance teams manage receivables and streamline collections with the end-customer at the center, complementing both ERP and CRM systems.

\n"},{"question":"How long does it take to implement an ERP or CRM?","answer":"

CRM implementation typically takes a few weeks to a few months, depending on customization needs. ERP implementations can take several months to over a year due to complex financial and operational processes.

\n"},{"question":"What industries benefit most from ERP and CRM software?","answer":"

ERP is widely used in industries with complex operations, such as manufacturing, retail, healthcare, and logistics. CRM is essential for sales-driven industries like B2B SaaS, real estate, financial services, and e-commerce.

\n"},{"question":"What are the costs of ERP and CRM systems?","answer":"

CRM costs range from free (HubSpot’s basic plan) to $100+ per user/month for advanced platforms. ERP costs vary significantly, from $10,000+ for small businesses to millions for enterprise solutions due to implementation, training, and customization costs.

\n"}]}],"primary_category":{"term_id":369,"name":"Accounting and Software","slug":"accounting-software","term_group":0,"term_taxonomy_id":92,"taxonomy":"category","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":0,"count":27,"filter":"raw"},"related_author_id":10653,"right_sidebar_call_to_action_id":"","right_sidebar_call_to_action_alt":"","date_modified":"29/07/2026","og_image":false,"og_title":"","og_description":"","_taxonomies":{"category":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":null},{"id":381,"name":"Financial Relationship Management","slug":"financial-relationship-management","description":"Explore insights and strategies on Financial Relationship Management, a transformative approach to managing B2B payments, customer experience, and reducing churn.","parent":null}],"translation_priority":[{"id":11,"name":"Optional","slug":"optional","description":"","parent":null}]}},"publishedAt":"March 13, 2025","publishedAtIso":"2025-03-13T01:00:00Z","modifiedAtIso":"$undefined"},{"title":"Integrating Upflow with NetSuite: Why, How, and Examples","description":"Reached the limits of NetSuite Dunning and overdue invoices piling up? It’s time to take a more proactive approach to cash collection. Upflow integrates seamlessly with NetSuite, giving you the tools to get paid faster and stay on top of your Accounts Receivable.","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2025/02/integrating-upflow-netsuite-why-how-examples.png","imageAlt":"","fields":{"link":"/blog/accounting-software/integrating-upflow-netsuite-why-how-examples","_taxonomies":{"article_type":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":""}]},"author":{"name":"Côme Chevallier","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/5.png","description":"$5d","position":"Director of Financial Services at Upflow","slug":"come"}},"acf":{"seo_title":"Integrating Upflow with NetSuite: Why, How, and Examples","seo_description":"Reached the limits of NetSuite Dunning and overdue invoices piling up? It’s time to take a more proactive approach to cash collection. Upflow integrates seamlessly with NetSuite, giving you the tools to get paid faster and stay on top of your Accounts Receivable.","body":[{"acf_fc_layout":"paragraph","content":"

Reached the limits of NetSuite Dunning and overdue invoices piling up? It’s time to take a more proactive approach to cash collection. Upflow integrates seamlessly with NetSuite, giving you the tools to get paid faster and stay on top of your Accounts Receivable.

\n"},{"acf_fc_layout":"paragraph","content":"

Interested in understanding the foundational basis for how Upflow integrates with NetSuite? If so, you’ve come to the right place!

\n"},{"acf_fc_layout":"paragraph","content":"

As a Financial Relationship Management (FRM) platform, Upflow enhances NetSuite’s capabilities by helping you create smarter AR processes, foster better communication with customers, and ultimately get paid faster—without adding more manual work.

\n"},{"acf_fc_layout":"heading","text":"What are the integration capabilities of Upflow with NetSuite?","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Upflow is a certified NetSuite SuiteCloud Developer Network (SDN) Partner.

\n"},{"acf_fc_layout":"paragraph","content":"

Unlike third-party connectors or middleware solutions, Upflow’s integration is embedded directly in NetSuite as a SuiteApp, available in the SuiteApp Marketplace.

\n"},{"acf_fc_layout":"paragraph","content":"

This official partnership ensures a seamless, secure, and fully supported integration that meets NetSuite’s highest technical standards.

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Data integrity at every sync – Kick off with an initial full sync that ingests your complete AR history, establishing a solid foundation. Then, leverage our incremental, real-time syncs that update only new or modified records, ensuring data integrity and eliminating discrepancies for precise financial reporting."},{"text":"Two-way integration - Upflow syncs back data to NetSuite (payments, payouts, journal entries, payment methods, classifications). This means Upflow isn't just pulling data from NetSuite—it’s actively enriching your ERP with additional data."},{"text":"Optimized for performance – We balance real-time and incremental syncs to ensure accuracy without overloading your NetSuite instance, being aware of and sensitive to your concurrency limits and how they are utilized over Upflow and your other systems."},{"text":"Highly configurable and customizable - Select specific mappings, GL accounts, payment methods, and classifications to align with your accounting structure. You can also set up exclusion rules based on customer categories, ensuring that only relevant data is imported."},{"text":"Highly secure - In addition to our stringent SOC 2 Type 2 certification, our certification review process includes a yearly security and compliance audit from NetSuite, ensuring that we are up to the latest updates and security standards."}]},{"acf_fc_layout":"paragraph","content":"

When it comes to your financial data, security isn’t optional—it’s essential. Relying on certified partners ensures your integrations meet industry standards for encryption, compliance, and reliability. Unvetted solutions can expose sensitive AR data to breaches, errors, and costly disruptions.

\n"},{"acf_fc_layout":"heading","text":"Upflow offers real-time synchronization, built for scale","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Upflow’s real-time sync ensures that your AR processes stay up-to-date, and you will never find yourself taking toxic actions (like chasing people who have already paid).

\n"},{"acf_fc_layout":"paragraph","content":"

Our real-time synchronization differentiates us from other AR solutions in the market whose integrations with NetSuite (and other tools) tend to work in one of three ways:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Manual SFTP data transfers: An outdated, high-risk approach to AR syncing. This method relies on manually uploading CSV files to update your AR system, but one misaligned column can corrupt data, overwrite critical records, and trigger incorrect payment reminders."},{"text":"Daily data sync: Better, but still behind. This method updates AR records once every 24 hours, reducing manual effort compared to SFTP transfers but still leaving gaps. Payments made during the day won’t reflect until the next sync, meaning teams may still chase settled invoices or work with outdated data. Plus, if a sync fails, you’re left waiting another full cycle—creating blind spots in cash flow visibility and slowing down collections."},{"text":"Custom API integrations: Built once, but rarely built to last. These types of integrations require significant upfront development, but once deployed, they’re rarely updated to handle system changes or scale with business needs. Without dedicated support, data inconsistencies, failed syncs, and technical debt pile up—leaving finance teams stuck with unreliable AR data and costly fixes down the line."}]},{"acf_fc_layout":"paragraph","content":"

Our deep understanding of NetSuite API concurrency limits and instance load management allows us to optimize sync performance without exceeding NetSuite’s thresholds—something other providers struggle with.

\n"},{"acf_fc_layout":"paragraph","content":"

In cases where there are specific concurrency requirements, we have direct and privileged access to the NetSuite support team, and can investigate issues quickly. This direct access is invaluable for our merchants who are running on specific custom configurations or have specific data requirements.

\n"},{"acf_fc_layout":"paragraph","content":"

This level of integration discipline is a major reason why leading finance teams choose Upflow over other solutions that rely on fragile third-party workarounds.

\n"},{"acf_fc_layout":"paragraph","content":"

With Upflow, you’re not just getting a connection to your NetSuite instance—you’re getting a deep integration that scales with your business.

\n"},{"acf_fc_layout":"heading","text":"Examples: Case studies & testimonials","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Technical details matter, but the real question is—what do our users think?

\n"},{"acf_fc_layout":"paragraph","content":"

We handle the complexity behind the scenes, so finance teams can focus on what really counts: a seamless experience and best-in-class cash collection results.

\n"},{"acf_fc_layout":"paragraph","content":"

Here’s what they have to say:

\n"},{"acf_fc_layout":"heading","text":"PlayPlay: Unlocking AR visibility & collaboration across teams","level":"h3"},{"acf_fc_layout":"bullet_list","items":[{"text":"Challenge: Needed a scalable, user-friendly AR solution that integrated directly with NetSuite without requiring additional NetSuite user licenses."},{"text":"Solution: Integrated Upflow’s native NetSuite connection, enabling seamless real-time data sync and allowing unlimited team members to access AR insights."},{"text":"Result: Eliminated manual data entry, improved visibility into invoices and payments, and ensured collaboration across finance, sales, and customer success teams."}]},{"acf_fc_layout":"blockquote","content":"⏳ 46 finance hours won back every month
\r\n
\r\n❌ 0 new hires to manage cash collection, with a big increase in invoice volume","name":"Camille Moreaud","title":"Revenue Operations Manager","profil_picture":{"ID":12955,"id":12955,"title":"camille","filename":"camille-2.svg","filesize":268340,"url":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/camille-2.svg","link":"https://upflow-next.vercel.app/customers/playplay/attachment/camille-2/","alt":"","author":"26","description":"","caption":"","name":"camille-2","status":"inherit","uploaded_to":9338,"date":"2026-08-17 18:42:32","modified":"2026-08-17 18:42:37","menu_order":0,"mime_type":"image/svg+xml","type":"image","subtype":"svg+xml","icon":"https://cms.upflow.dev.3codes.io/wp-includes/images/media/default.png","width":165,"height":165,"sizes":{"thumbnail":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/camille-2.svg","thumbnail-width":165,"thumbnail-height":165,"medium":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/camille-2.svg","medium-width":165,"medium-height":165,"medium_large":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/camille-2.svg","medium_large-width":165,"medium_large-height":165,"large":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/camille-2.svg","large-width":165,"large-height":165,"1536x1536":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/camille-2.svg","1536x1536-width":165,"1536x1536-height":165,"2048x2048":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/camille-2.svg","2048x2048-width":165,"2048x2048-height":165}},"company_name":"PlayPlay","company_logo":{"ID":9339,"id":9339,"title":"playplay-logo","filename":"playplay-logo.svg","filesize":271500,"url":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/playplay-logo.svg","link":"https://upflow-next.vercel.app/customers/playplay/attachment/playplay-logo-3/","alt":"playplay logo","author":"1","description":"","caption":"","name":"playplay-logo-3","status":"inherit","uploaded_to":9338,"date":"2026-07-20 13:14:50","modified":"2026-07-20 13:14:57","menu_order":0,"mime_type":"image/svg+xml","type":"image","subtype":"svg+xml","icon":"https://cms.upflow.dev.3codes.io/wp-includes/images/media/default.png","width":450,"height":112,"sizes":{"thumbnail":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/playplay-logo.svg","thumbnail-width":450,"thumbnail-height":112,"medium":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/playplay-logo.svg","medium-width":450,"medium-height":112,"medium_large":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/playplay-logo.svg","medium_large-width":450,"medium_large-height":112,"large":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/playplay-logo.svg","large-width":450,"large-height":112,"1536x1536":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/playplay-logo.svg","1536x1536-width":450,"1536x1536-height":112,"2048x2048":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/playplay-logo.svg","2048x2048-width":450,"2048x2048-height":112}}},{"acf_fc_layout":"paragraph","content":"

“In just 10 seconds, everything was connected… This integration brings visibility. We cannot pay for NetSuite user access for every CS team member or sales team member. But with Upflow, we can add them so they can see their customer invoices and payments. I’d say that’s the best advantage I see.” – Camille, PlayPlay

\n"},{"acf_fc_layout":"paragraph","content":"

Thanks to Upflow’s seamless NetSuite integration, PlayPlay has streamlined its AR processes while keeping the entire organization aligned on cash collection efforts. Click here to read the full case study.

\n"},{"acf_fc_layout":"heading","text":"Walnut: Simplifying AR analysis, and reducing DSO by 50%, with Upflow & NetSuite","level":"h3"},{"acf_fc_layout":"bullet_list","items":[{"text":"Challenge: Needed a more user-friendly way to analyze aging balances and collections data without navigating NetSuite’s complex interface."},{"text":"Solution: Upflow’s real-time NetSuite integration pulled in financial data instantly, providing accurate AR insights with an intuitive user experience."},{"text":"Result: Gained a faster, more efficient way to analyze outstanding invoices and customer payments. 50% reduction in DSO, meaning Walnut halved the time it takes them to get paid in just 9 months."}]},{"acf_fc_layout":"blockquote","content":"My VP Finance is calling our collection process a major success for our organization. It's so crucial for the health of the business and Upflow has made such a difference in a short time.","name":"Ron Wolff Kochavi","title":"Director of Finance","profil_picture":{"ID":1034,"id":1034,"title":"ron-photo","filename":"ron-photo.svg","filesize":117497,"url":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/06/ron-photo.svg","link":"https://upflow-next.vercel.app/customers/walnut/attachment/ron-photo/","alt":"","author":"1","description":"","caption":"","name":"ron-photo","status":"inherit","uploaded_to":9275,"date":"2026-06-17 12:23:51","modified":"2026-07-23 13:55:51","menu_order":0,"mime_type":"image/svg+xml","type":"image","subtype":"svg+xml","icon":"https://cms.upflow.dev.3codes.io/wp-includes/images/media/default.png","width":165,"height":165,"sizes":{"thumbnail":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/06/ron-photo.svg","thumbnail-width":165,"thumbnail-height":165,"medium":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/06/ron-photo.svg","medium-width":165,"medium-height":165,"medium_large":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/06/ron-photo.svg","medium_large-width":165,"medium_large-height":165,"large":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/06/ron-photo.svg","large-width":165,"large-height":165,"1536x1536":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/06/ron-photo.svg","1536x1536-width":165,"1536x1536-height":165,"2048x2048":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/06/ron-photo.svg","2048x2048-width":165,"2048x2048-height":165}},"company_name":"Walnut","company_logo":{"ID":9278,"id":9278,"title":"walnut-logo","filename":"walnut-logo.svg","filesize":74061,"url":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/walnut-logo.svg","link":"https://upflow-next.vercel.app/customers/walnut/attachment/walnut-logo-4/","alt":"","author":"1","description":"","caption":"","name":"walnut-logo-4","status":"inherit","uploaded_to":9275,"date":"2026-07-16 15:34:34","modified":"2026-07-16 15:34:34","menu_order":0,"mime_type":"image/svg+xml","type":"image","subtype":"svg+xml","icon":"https://cms.upflow.dev.3codes.io/wp-includes/images/media/default.png","width":450,"height":112,"sizes":{"thumbnail":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/walnut-logo.svg","thumbnail-width":450,"thumbnail-height":112,"medium":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/walnut-logo.svg","medium-width":450,"medium-height":112,"medium_large":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/walnut-logo.svg","medium_large-width":450,"medium_large-height":112,"large":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/walnut-logo.svg","large-width":450,"large-height":112,"1536x1536":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/walnut-logo.svg","1536x1536-width":450,"1536x1536-height":112,"2048x2048":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/walnut-logo.svg","2048x2048-width":450,"2048x2048-height":112}}},{"acf_fc_layout":"paragraph","content":"

“When it comes to quick reporting or analysis, I find myself going straight to Upflow instead of NetSuite. It’s just much easier to get the information I need.” – Ron, Walnut

\n"},{"acf_fc_layout":"paragraph","content":"

Upflow’s integration ensured that all data remained accurate and up-to-date, while giving finance teams a more agile way to manage AR reporting. Click here to read the full case study.

\n"},{"acf_fc_layout":"paragraph","content":"

Discover more real-life stories around how our NetSuite integration has worked in practice – check out our additional case studies with Lattice, Botify and Feefo.

\n"},{"acf_fc_layout":"heading","text":"How to integrate Upflow with NetSuite","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Integrating Upflow with NetSuite is a straightforward process. In fact, finance teams usually don’t believe us when we tell them it’s only going to take them a couple of minutes.

\n"},{"acf_fc_layout":"paragraph","content":"

Here’s your chance to give it a try with a step-by-step guide to setting up the integration:

\n"},{"acf_fc_layout":"ordered_list","items":[{"text":"Connect to NetSuite: Create an account in Upflow, and navigate to the integration settings and select NetSuite as your ERP.
$\"\"$ $\"\"$ "},{"text":"Enter your NetSuite Account ID: This can be found in the NetSuite URL.
$\"\"$ "},{"text":"

Install the Upflow SuiteApp:

Go to the NetSuite SuiteApp Marketplace.
Search for \"Upflow\" and click \"Install.\"

"},{"text":"

Assign user permissions:

Navigate to \"Manage Users\" in NetSuite.
Assign the \"Upflow Basic Role\" to the necessary users.

"},{"text":"

Generate API access tokens:

Go to \"Access Tokens\" in NetSuite.
Select \"Upflow Integration\" and generate a new token.
Copy the Token ID and Secret into Upflow.

$\"\"$

"},{"text":"Select subsidiaries to sync: Choose which NetSuite subsidiaries should sync with Upflow.

$\"\"$ "},{"text":"Start data synchronization: Once configured, Upflow will begin syncing invoices and payment data in real-time."},{"text":"And you’re done! Sit back and relax - you’ll get a notification once the initial sync is complete. You will then be able to get insight into your key cash collection metrics without requiring any additional configuration."}]},{"acf_fc_layout":"heading","text":"How Upflow ensures a seamless integration process","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Upflow is committed to making the integration process as smooth and efficient as possible for our merchants. Here’s how:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Comprehensive documentation: Upflow provides clear, step-by-step guides designed to be easy to follow, ensuring you get up to speed quickly and avoid any confusion during the integration process."},{"text":"Quick setup: Integration with NetSuite is streamlined and can be completed in minutes. This speed is achieved by leveraging pre-built connectors and automated configuration scripts that eliminate manual work and minimize setup time."},{"text":"Real-time data syncing: Once integrated, Upflow ensures that financial data is synchronized in real-time across both platforms."},{"text":"Dedicated support: Upflow’s integration team is on hand to provide expert guidance every step of the way. From onboarding assistance to troubleshooting support, you can rely on a dedicated customer success manager to address any concerns."}]},{"acf_fc_layout":"heading","text":"Ensuring minimal disruption during integration","level":"h3"},{"acf_fc_layout":"paragraph","content":"

At Upflow, we also make it our priority to maintain business continuity during the integration process, by:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Using non-intrusive API connections: Upflow’s API connections are designed to be non-intrusive and read-only, meaning they don’t interfere with ongoing NetSuite operations. The integration is designed to work in the background without affecting existing processes."},{"text":"Performing sandbox testing: Upon request, Upflow can offer businesses the opportunity to test the integration in a safe sandbox environment before full deployment. This allows teams to validate configurations, troubleshoot potential issues, and ensure that everything works as expected."}]},{"acf_fc_layout":"heading","text":"Ready to go further?","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Upflow’s real-time, high-quality NetSuite integration sets us apart, ensuring finance teams always work with the most accurate, up-to-date data.

\n"},{"acf_fc_layout":"paragraph","content":"

With automated workflows, enhanced visibility, and seamless synchronization, businesses can optimize cash flow, eliminate manual AR tasks, and improve efficiency. This best-in-class integration helps teams streamline collections, reduce DSO, and maintain complete financial accuracy—without the common pitfalls of outdated or unreliable sync methods.

\n"},{"acf_fc_layout":"paragraph","content":"

Ready to experience the benefits for yourself? Sign up for our free Discover plan today!

\n"},{"acf_fc_layout":"paragraph","content":"

With just three simple clicks, you can integrate your NetSuite instance, gain instant visibility into key AR metrics, and access valuable benchmarking insights tailored to your industry and business model.

\n"},{"acf_fc_layout":"hubspot_cta","id":"eed4ccd6-5fb9-494d-8bba-c73d99199d77","alt":"Discover"}],"primary_category":{"term_id":369,"name":"Accounting and Software","slug":"accounting-software","term_group":0,"term_taxonomy_id":92,"taxonomy":"category","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":0,"count":27,"filter":"raw"},"related_author_id":10633,"right_sidebar_call_to_action_id":"","right_sidebar_call_to_action_alt":"","date_modified":"29/07/2026","og_image":false,"og_title":"","og_description":"","_taxonomies":{"category":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":null},{"id":388,"name":"Partners","slug":"partners","description":"Discover insights from Upflow’s partner blogs","parent":null}],"translation_priority":[{"id":11,"name":"Optional","slug":"optional","description":"","parent":null}]}},"publishedAt":"February 28, 2025","publishedAtIso":"2025-02-28T01:00:00Z","modifiedAtIso":"$undefined"},{"title":"Growfin vs. Upflow: Why Real-Time Data Matters More Than Ever","description":"Real-time data matters. Upflow offers seamless ERP integrations, reliable AR workflows, and customer-centric automation to help your business get paid faster.","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2025/01/growfin-vs-upflow.png","imageAlt":"","fields":{"link":"/blog/accounting-software/growfin-vs-upflow","_taxonomies":{"article_type":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":""}]},"author":{"name":"Jean-Malo Le Dreff","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/10.png","description":"

About the Author

\n","position":"Director of Product Management at Upflow","slug":"jean-malo-le-dreff"}},"acf":{"seo_title":"Growfin vs. Upflow: Why Real-Time Data Matters More Than Ever","seo_description":"Real-time data matters. Upflow offers seamless ERP integrations, reliable AR workflows, and customer-centric automation to help your business get paid faster.","body":[{"acf_fc_layout":"paragraph","content":"

Accounts Receivable (AR) is no longer just a back-office function—it plays an important part in the customer experience, impacting customer retention, and your business’s ability to grow sustainably.

\n"},{"acf_fc_layout":"paragraph","content":"

As the AR landscape evolves, new entrants like Growfin bring new ands experimental features to the table. But when it comes to building a reliable, future-proof AR solution, innovation alone isn’t enough.

\n"},{"acf_fc_layout":"paragraph","content":"

Foundational elements like real-time data integration, seamless customer engagement, and robust, reliable integrations are critical for success.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Growfin: A potentially promising future player, with current gaps in the basics.","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Growfin has made a name for itself as an aggressive new entrant and a challenger brand in the AR space.

\n"},{"acf_fc_layout":"paragraph","content":"

Their unique approach has been to prioritize a vast breadth of new, experimental features in their product to bring elements to market that others don’t have and differentiate in this way. Their tool is attractive to trailblazer profiles who are eager to break from the established standards and take a different, experimental direction.

\n"},{"acf_fc_layout":"paragraph","content":"

But this focus on differentiation means nice-to-have, acquisition-focused features are prioritized over ensuring the delivery of a performant, comprehensive, dependable solution for finance leaders to improve outcomes while managing high-growth businesses.

\n"},{"acf_fc_layout":"blockquote","content":"Some of the features are added extras. Let's check further if they become useful somehow","name":"Growfin user on G2.","title":"","profil_picture":false,"company_name":"","company_logo":false},{"acf_fc_layout":"paragraph","content":"

Comparison of G2 ratings

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Where Growfin falls short","level":"h2"},{"acf_fc_layout":"ordered_list","items":[{"text":"$5e"},{"text":"$5f"},{"text":"

Lack of US support and sales hours

Without US-based support or sales hours, Growfin leaves finance leaders in North America at a disadvantage when they need help or strategic guidance.

Upflow, on the other hand, has customer teams physically based in the US and Europe, ensuring you have access to support and expertise when you need it most, regardless of time zone.

"}]},{"acf_fc_layout":"blockquote","content":"Customer support has been responsive and helpful, providing quick solutions and valuable guidance when needed","name":"Upflow user on G2.","title":"","profil_picture":false,"company_name":"","company_logo":false},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"How Upflow delivers beyond flashy features","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Upflow isn’t just about automating accounts receivable—it’s about transforming how businesses think about receiving payment and building long-term customer relationships.

\n"},{"acf_fc_layout":"ordered_list","items":[{"text":"

A unique Vision for Accounts Receivables

While many AR tools stop at simple automating collections, Upflow goes further. Our Financial Relationship Management (FRM) platform connects cash collection to both the bottom line and the customer relationships critical for business success.

We empower businesses to transition from chasing invoices to engaging customers. Like a CRM for Finance, Upflow empowers you to speak to your customers as individuals, tailoring the payment experience to them and ensuring you're reaching the right person at the right time and place - specifically within the finance pillar of the customer journey.

Find out more about Upflow Financial Relationship Management.

"},{"text":"

Real-time, seamless integration

Upflow’s 3-click native integrations with ERPs, billing systems, and accounting platforms ensure you’re always working with accurate, up-to-date information. This enables effective decision-making, efficient resource allocation, and better cash flow management.

"},{"text":"

A human-to-human approach to cash collection follow-up

Upflow ensures every communication is human-centric, with automated emails coming from a real, named person in your company to a real person on the customer side. This approach helps turn routine payment reminders into opportunities to strengthen customer relationships and improve retention.

"},{"text":"

Simplicity without compromise

Upflow’s intuitive interface ensures teams can onboard quickly and start seeing value in days—not weeks or months. By removing unnecessary complexity, we’ve created a platform that works for both finance professionals and non-finance team members alike.

"}]},{"acf_fc_layout":"blockquote","content":"Upflow is extremely easy to use and it's user interface is very user friendly.","name":"Upflow user on G2","title":"","profil_picture":false,"company_name":"","company_logo":false},{"acf_fc_layout":"blockquote","content":"Many technical things which takes time for a junior level employee to understand","name":"Growfin user on G2","title":"","profil_picture":false,"company_name":"","company_logo":false},{"acf_fc_layout":"heading","text":"Choosing the Right AR Solution for Your Business","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Growfin may appeal to someone eager to try a new direction and to be seen to break from the pack. But getting the collection’s basics right and having a proven, reliable, and performant solution is invariably where the best results are unlocked. For finance leaders driven by results, Upflow is the clear choice.

\n"},{"acf_fc_layout":"paragraph","content":"

With Upflow, you’re not just investing in software—you’re partnering with a service partner who understands the strategic role AR plays in your business. From real-time integrations to customer-centric workflows, Upflow is designed to help you not only get paid faster but to build stronger customer relationships for the long term.

\n"},{"acf_fc_layout":"paragraph","content":"

Try Upflow for free with our Discover plan!

\n"},{"acf_fc_layout":"hubspot_cta","id":"eed4ccd6-5fb9-494d-8bba-c73d99199d77","alt":"Free plan discover upflow"}],"primary_category":{"term_id":369,"name":"Accounting and Software","slug":"accounting-software","term_group":0,"term_taxonomy_id":92,"taxonomy":"category","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":0,"count":27,"filter":"raw"},"related_author_id":10637,"right_sidebar_call_to_action_id":"","right_sidebar_call_to_action_alt":"","date_modified":"29/07/2026","og_image":false,"og_title":"","og_description":"","canonical_mode":"auto","x_default_mode":"auto","noindex":false,"nofollow":false,"_taxonomies":{"category":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":null}],"translation_priority":[{"id":11,"name":"Optional","slug":"optional","description":"","parent":null}]}},"publishedAt":"January 30, 2025","publishedAtIso":"2025-01-30T01:00:00Z","modifiedAtIso":"$undefined"},{"title":"Kolleno vs. Upflow: Finding the Right Accounts Receivable (AR) Solution for Your Business","description":"Which AR solution – Kolleno or Upflow – drives better cash flow and customer relationships? See why businesses choose Upflow. Try it free today!","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2025/01/kolleno-vs-upflow.png","imageAlt":"","fields":{"link":"/blog/accounting-software/kolleno-vs-upflow","_taxonomies":{"article_type":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":""}]},"author":{"name":"Jean-Malo Le Dreff","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/10.png","description":"

About the Author

\n","position":"Director of Product Management at Upflow","slug":"jean-malo-le-dreff"}},"acf":{"seo_title":"Kolleno vs. Upflow: Finding the Right AR Solution for Your Business","seo_description":"Which AR solution - Kolleno or Upflow - drives better cash flow and customer relationships? See why businesses choose Upflow. Try it free today!","body":[{"acf_fc_layout":"paragraph","content":"

Choosing the right Accounts Receivable (AR) platform is key to managing cash flow, building strong customer relationships, and unlocking new growth for your business.

\n"},{"acf_fc_layout":"paragraph","content":"

When comparing options, it’s important to find a solution that fits your needs today and will grow with you as your business evolves.

\n"},{"acf_fc_layout":"paragraph","content":"

Kolleno does a predictable job for small businesses with its focus on simple automation. But Upflow takes AR to the next level, offering a more advanced, scalable solution that’s perfect for businesses with more complex AR needs.

\n"},{"acf_fc_layout":"paragraph","content":"

Upflow stands out with our unique approach to Financial Relationship Management (FRM). We understand that cash collection isn’t just about getting paid faster—it’s about balancing payment follow-ups with the customer experience to make the right decisions for both immediate cash flow and long-term growth.

\n"},{"acf_fc_layout":"paragraph","content":"

Too often, “effective” cash collection damages future customer relationships by creating a negative experience. Upflow eliminates that risk, ensuring you collect payments without compromising future value.

\n"},{"acf_fc_layout":"heading","text":"Kolleno: A Good Fit for SMBs","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Kolleno is a solid choice for SMBs that need basic automation to manage AR. With nearly 100 positive reviews on G2, predominantly from very small businesses, it’s clear that teams with straightforward AR needs find it easy to use and effective.

\n"},{"acf_fc_layout":"paragraph","content":"

However, if you’re planning for growth or have more complex AR processes, Kolleno might not offer the deep functionality, integrations, or scalability that you need.

\n"},{"acf_fc_layout":"heading","text":"Upflow: The Future of AR - Financial Relationship Management","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Upflow is built for companies looking for more than just automation. We help businesses rethink how they handle AR by shifting the focus from simply speeding up collections to improving customer relationships and driving financial success.

\n"},{"acf_fc_layout":"paragraph","content":"

With Upflow, businesses can:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Communicate with customers more effectively by giving AR teams the right tools and context to engage positively."},{"text":"Strengthen long-term relationships by aligning AR processes with broader customer success strategies."}]},{"acf_fc_layout":"paragraph","content":"

It’s not just about getting paid faster; it’s about building stronger connections that lead to long-term success.

\n"},{"acf_fc_layout":"blockquote","content":"The 'CRM' side of what Upflow offers was really appealing. We were really looking for a system to go beyond just automation and help us manage our relationships with customers too","name":"Jamie Tindsley","title":"Credit Control Manager","profil_picture":{"ID":10679,"id":10679,"title":"jamie-tinsley","filename":"jamie-tinsley.webp","filesize":2160,"url":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/jamie-tinsley.webp","link":"https://upflow-next.vercel.app/customers/feefo/attachment/jamie-tinsley/","alt":"","author":"1","description":"","caption":"","name":"jamie-tinsley","status":"inherit","uploaded_to":9260,"date":"2026-07-23 13:47:11","modified":"2026-07-23 13:47:11","menu_order":0,"mime_type":"image/webp","type":"image","subtype":"webp","icon":"https://cms.upflow.dev.3codes.io/wp-includes/images/media/default.png","width":128,"height":128,"sizes":{"thumbnail":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/jamie-tinsley.webp","thumbnail-width":128,"thumbnail-height":128,"medium":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/jamie-tinsley.webp","medium-width":128,"medium-height":128,"medium_large":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/jamie-tinsley.webp","medium_large-width":128,"medium_large-height":128,"large":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/jamie-tinsley.webp","large-width":128,"large-height":128,"1536x1536":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/jamie-tinsley.webp","1536x1536-width":128,"1536x1536-height":128,"2048x2048":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/jamie-tinsley.webp","2048x2048-width":128,"2048x2048-height":128}},"company_name":"Feefo","company_logo":{"ID":9262,"id":9262,"title":"feefo-logo","filename":"feefo-logo.svg","filesize":50424,"url":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/feefo-logo.svg","link":"https://upflow-next.vercel.app/customers/feefo/attachment/feefo-logo-3/","alt":"","author":"1","description":"","caption":"","name":"feefo-logo-3","status":"inherit","uploaded_to":9260,"date":"2026-07-16 14:38:23","modified":"2026-07-16 14:38:23","menu_order":0,"mime_type":"image/svg+xml","type":"image","subtype":"svg+xml","icon":"https://cms.upflow.dev.3codes.io/wp-includes/images/media/default.png","width":450,"height":112,"sizes":{"thumbnail":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/feefo-logo.svg","thumbnail-width":450,"thumbnail-height":112,"medium":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/feefo-logo.svg","medium-width":450,"medium-height":112,"medium_large":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/feefo-logo.svg","medium_large-width":450,"medium_large-height":112,"large":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/feefo-logo.svg","large-width":450,"large-height":112,"1536x1536":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/feefo-logo.svg","1536x1536-width":450,"1536x1536-height":112,"2048x2048":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/feefo-logo.svg","2048x2048-width":450,"2048x2048-height":112}}},{"acf_fc_layout":"heading","text":"Advanced Analytics and Customizable Dashboards","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Upflow gives you more flexibility when it comes to reporting. Unlike Kolleno, which doesn’t offer the same level of customization, Upflow’s analytics dashboards let businesses:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Create custom reports tailored to your financial needs."},{"text":"Track AR performance in real-time."},{"text":"Gain clearer visibility into cash flow and outstanding invoices."},{"text":"And even query your data with AI within the platform"}]},{"acf_fc_layout":"image","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2025/01/Accounts-Receivable-EMEA-Blueconsultinggggg-2-scaled.png","caption":""},{"acf_fc_layout":"paragraph","content":"

This level of flexibility helps you make smarter, data-driven decisions faster.

\n"},{"acf_fc_layout":"blockquote","content":"If there's one thing that disappoints me a bit, it's the reporting feature. It's great to have all that data available in the form of downloadable reports, but more in-built report formats would make life a lot easier. Not everyone's a whizz at data analysis, so this would be a big help.","name":"Kolleno user","title":"","profil_picture":false,"company_name":"","company_logo":false},{"acf_fc_layout":"heading","text":"Salesforce Integration Brings AR to the Heart of Your Customer Relationships","level":"h2"},{"acf_fc_layout":"paragraph","content":"

For businesses already using Salesforce, Upflow’s direct integration is a game-changer. This integration connects AR data with your customer records, giving you a complete financial picture in one place. It ensures that both finance and sales teams have real-time visibility into outstanding payments, making it easier to align strategies and streamline collections.

\n"},{"acf_fc_layout":"paragraph","content":"

The integration also leverages insights from your customer interactions to fine-tune your approach, helping you optimize cash collection and improve payment outcomes.

\n"},{"acf_fc_layout":"paragraph","content":"

While Kolleno offers integrations to other tools, Upflow’s direct sync with Salesforce provides a seamless flow of data, making it easier for teams across your business to stay aligned and make data-driven decisions quickly. This feature is especially useful for companies that rely heavily on CRM data to manage customer relationships and optimize revenue operations.

\n"},{"acf_fc_layout":"heading","text":"Cash Collection Collaboration: Unlimited Users Without Extra Costs","level":"h2"},{"acf_fc_layout":"paragraph","content":"

With Kolleno, you pay for each user, which can add up quickly. More than that, the extra cost could prevent you from making cash collection the business-wide focus it needs to be. After all, getting paid on time is a business issue, not just a finance one! So a whole range of people in your business should be involved – from finance, to sales and customer success.

\n"},{"acf_fc_layout":"paragraph","content":"

Upflow offers unlimited team member access with no additional fees, making it easier for finance, sales, and customer success teams to work together on AR without worrying about user limits.

\n"},{"acf_fc_layout":"paragraph","content":"

For Upflow merchant PlayPlay, the ability to add unlimited users regardless of their Upflow pricing package has been a real game changer in ensuring everyone’s on the same page in their cash collection efforts.

\n"},{"acf_fc_layout":"blockquote","content":"We cannot pay for a NetSuite user access for every CS team member or sales team member. But with Upflow, we can add them so they can see their customer invoices and payments. I'd say that's the best advantage I see.","name":"Camille Moreaud","title":"Revenue Operations Manager","profil_picture":{"ID":12955,"id":12955,"title":"camille","filename":"camille-2.svg","filesize":268340,"url":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/camille-2.svg","link":"https://upflow-next.vercel.app/customers/playplay/attachment/camille-2/","alt":"","author":"26","description":"","caption":"","name":"camille-2","status":"inherit","uploaded_to":9338,"date":"2026-08-17 18:42:32","modified":"2026-08-17 18:42:37","menu_order":0,"mime_type":"image/svg+xml","type":"image","subtype":"svg+xml","icon":"https://cms.upflow.dev.3codes.io/wp-includes/images/media/default.png","width":165,"height":165,"sizes":{"thumbnail":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/camille-2.svg","thumbnail-width":165,"thumbnail-height":165,"medium":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/camille-2.svg","medium-width":165,"medium-height":165,"medium_large":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/camille-2.svg","medium_large-width":165,"medium_large-height":165,"large":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/camille-2.svg","large-width":165,"large-height":165,"1536x1536":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/camille-2.svg","1536x1536-width":165,"1536x1536-height":165,"2048x2048":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/camille-2.svg","2048x2048-width":165,"2048x2048-height":165}},"company_name":"PlayPlay","company_logo":{"ID":9339,"id":9339,"title":"playplay-logo","filename":"playplay-logo.svg","filesize":271500,"url":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/playplay-logo.svg","link":"https://upflow-next.vercel.app/customers/playplay/attachment/playplay-logo-3/","alt":"playplay logo","author":"1","description":"","caption":"","name":"playplay-logo-3","status":"inherit","uploaded_to":9338,"date":"2026-07-20 13:14:50","modified":"2026-07-20 13:14:57","menu_order":0,"mime_type":"image/svg+xml","type":"image","subtype":"svg+xml","icon":"https://cms.upflow.dev.3codes.io/wp-includes/images/media/default.png","width":450,"height":112,"sizes":{"thumbnail":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/playplay-logo.svg","thumbnail-width":450,"thumbnail-height":112,"medium":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/playplay-logo.svg","medium-width":450,"medium-height":112,"medium_large":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/playplay-logo.svg","medium_large-width":450,"medium_large-height":112,"large":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/playplay-logo.svg","large-width":450,"large-height":112,"1536x1536":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/playplay-logo.svg","1536x1536-width":450,"1536x1536-height":112,"2048x2048":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/playplay-logo.svg","2048x2048-width":450,"2048x2048-height":112}}},{"acf_fc_layout":"heading","text":"User Experience: Easy to Pick Up and Go","level":"h2"},{"acf_fc_layout":"paragraph","content":"

When it comes to user experience, Upflow stands out as a truly intuitive platform. Many users find that it’s simple to get started with minimal training, allowing teams to hit the ground running.

\n"},{"acf_fc_layout":"paragraph","content":"

As Francis Poirier from Pedlex puts it, “We just give our team a login to Upflow and after an hour or two, they figure it out by themselves.”

\n"},{"acf_fc_layout":"paragraph","content":"

This ease of use is a common theme, with users often noting how quick it is for their teams to become proficient with the tool.

\n"},{"acf_fc_layout":"paragraph","content":"

Emilie Hart, Finance Operations Team Lead at WorkMotion, describes the platform as “really uncomplicated,” emphasizing how easily their team adapts to Upflow.

\n"},{"acf_fc_layout":"paragraph","content":"

Similarly, Evan Riesman, Controller at Passport Global, highlights that with Upflow, “Training time really didn’t exist. I mean, we didn’t even need it.”

\n"},{"acf_fc_layout":"paragraph","content":"

On the other hand, while Kolleno is a solid solution, some users have noted that its interface and features can be a bit more challenging to navigate without additional support. One G2 user shared that while Kolleno is great, they wished it had “more detailed tutorials or an expanded help section,” as they initially struggled to grasp certain features. The help center, at times, was also “difficult to navigate.”

\n"},{"acf_fc_layout":"image","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/kolleno-4stars-7.png","caption":""},{"acf_fc_layout":"paragraph","content":"

Upflow’s user-friendly design, paired with minimal training requirements, ensures a smooth and seamless onboarding process.

\n"},{"acf_fc_layout":"heading","text":"Fully Automated Cash Application and Payment Reconciliation","level":"h2"},{"acf_fc_layout":"paragraph","content":"

In the past, businesses might have chosen Kolleno for its cash application features.

\n"},{"acf_fc_layout":"paragraph","content":"

However, Upflow also offers fully automated cash application, covering the entire process from start to finish.

\n"},{"acf_fc_layout":"paragraph","content":"

Matching incoming payments to corresponding invoices, cash application functionality eliminates the time and effort involved in manual reconciliation and helps reduce human error, ensuring that your cash flow tracking is always accurate.

\n"},{"acf_fc_layout":"paragraph","content":"

The ability to fully automate cash application is valuable because it streamlines your AR processes, freeing up your team to focus on higher-priority tasks like customer engagement. It also ensures that your financial data is always up-to-date, providing a clearer picture of your business’s cash flow and financial health.

\n"},{"acf_fc_layout":"paragraph","content":"

Upflow’s automation in this area ensures a seamless workflow, allowing businesses to handle payments more efficiently.

\n"},{"acf_fc_layout":"paragraph","content":"

And with this functionality, Upflow offers complete parity with Kolleno, making it an even stronger choice for businesses that need a reliable and automated AR solution.

\n"},{"acf_fc_layout":"heading","text":"Which Solution Is Right for Your Business?","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Kolleno is a good option for small businesses with straightforward AR needs. But if you’re looking for a more advanced, scalable solution that enhances customer relationships and grows with your business, Upflow is the better choice.

\n"},{"acf_fc_layout":"paragraph","content":"

(Yes, of course we were going to say that!…but hopefully you now see why we’re confident you’ll agree).

\n"},{"acf_fc_layout":"paragraph","content":"

With complete cash application automation, customizable dashboards, and seamless Salesforce integration, Upflow supports businesses as they scale.

\n"},{"acf_fc_layout":"paragraph","content":"

Plus, Upflow’s approach to Financial Relationship Management turns your once transactional AR processes into a tool for stronger customer relationships and healthier long-term growth.

\n"},{"acf_fc_layout":"paragraph","content":"

Interested in going further? Unlike Kolleno, which doesn’t offer a free version, Upflow has a free version you can try today. Click below to get started with our Discover plan and see the difference for yourself.

\n"},{"acf_fc_layout":"hubspot_cta","id":"eed4ccd6-5fb9-494d-8bba-c73d99199d77","alt":"Free plan discover upflow"}],"primary_category":{"term_id":369,"name":"Accounting and Software","slug":"accounting-software","term_group":0,"term_taxonomy_id":92,"taxonomy":"category","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":0,"count":27,"filter":"raw"},"related_author_id":10637,"right_sidebar_call_to_action_id":"","right_sidebar_call_to_action_alt":"","date_modified":"29/07/2026","og_image":false,"og_title":"","og_description":"","canonical_mode":"auto","x_default_mode":"auto","noindex":false,"nofollow":false,"_taxonomies":{"category":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":null}],"translation_priority":[{"id":11,"name":"Optional","slug":"optional","description":"","parent":null}]}},"publishedAt":"January 30, 2025","publishedAtIso":"2025-01-30T01:00:00Z","modifiedAtIso":"$undefined"},{"title":"YayPay is an automation tool. Here’s why you need a platform that can take you further (YayPay vs Upflow)","description":"Quadient Accounts Receivable by YayPay automates AR, but is it enough for 2025? Discover why Upflow’s advanced FRM tools are essential for efficient growth and lasting customer relationships.","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2025/01/yaypay-vs-upflow.png","imageAlt":"","fields":{"link":"/blog/accounting-software/yaypay-vs-upflow","_taxonomies":{"article_type":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":""}]},"author":{"name":"Jean-Malo Le Dreff","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/10.png","description":"

About the Author

\n","position":"Director of Product Management at Upflow","slug":"jean-malo-le-dreff"}},"acf":{"seo_title":"Yaypay automates AR, but here's why you need more in 2025","seo_description":"YayPay automates AR, but is it enough for 2025? Discover why Upflow's advanced FRM tools are essential for efficient growth and lasting customer relationships.","body":[{"acf_fc_layout":"paragraph","content":"

Comparing Quadient Accounts Receivable by YayPay and Upflow? You’ve come to the right place.

\n"},{"acf_fc_layout":"heading","text":"TL;DR","level":"h2"},{"acf_fc_layout":"bullet_list","items":[{"text":"Accounts Receivable (AR) has evolved from manual follow-ups to first-generation automation tools, but today’s economic realities demand more. "},{"text":"Traditional AR automation tools, like Quadient Accounts Receivable by YayPay, once revolutionary, now fall short. Enter Financial Relationship Management (FRM), with Upflow at the forefront."},{"text":"

Upflow transforms AR from a finance task into a collaborative business initiative by:

Delivering actionable insights to drive growth and maximize customer lifetime value.
Enhancing customer relationships through personalized, human-centered communication.
Streamlining collections to improve cash flow and reduce late payments.

"},{"text":"With features like seamless team collaboration, native integrations, and intuitive usability, Upflow offers fast ROI and sets the new standard in AR management."}]},{"acf_fc_layout":"heading","text":"Introduction","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Accounts Receivable has come a long way in the last few years.

\n"},{"acf_fc_layout":"paragraph","content":"

There was a time when finance leaders knew no other option than simply sending out invoices and crossing their fingers, hoping for timely payment.

\n"},{"acf_fc_layout":"paragraph","content":"

When it became clear that follow-up and reminders were needed, the first step for many organizations was to hire a bunch of people.

\n"},{"acf_fc_layout":"paragraph","content":"

These people were tasked with sending letters, emails and making phone calls to follow up on outstanding invoices.

\n"},{"acf_fc_layout":"paragraph","content":"

Then came a number of first-generation AR tools to automate the process. Enabling automated workflows and triggers for specific reminders to be sent, these tools were revolutionary in their time.

\n"},{"acf_fc_layout":"paragraph","content":"

But, as with all technological innovation, it can be hard to keep up with the pace of change…

\n"},{"acf_fc_layout":"heading","text":"In the beginning, there was YayPay…(and some other AR automation tools)","level":"h2"},{"acf_fc_layout":"paragraph","content":"

YayPay (now Quadient AR by YayPay) was one of the pioneers in the AR automation space.

\n"},{"acf_fc_layout":"paragraph","content":"

A few years ago, if you’d chosen them for your business, you’d have been considered a visionary.

\n"},{"acf_fc_layout":"paragraph","content":"

They were a solid choice, offering a range of features that helped streamline invoice processing and collection.

\n"},{"acf_fc_layout":"paragraph","content":"

And, in fact, they do a lot of things really well…

\n"},{"acf_fc_layout":"heading","text":"YayPay is a good tool for Accounts Receivable automation","level":"h2"},{"acf_fc_layout":"blockquote","content":"It's easy to use and allows saving time in repetitive processes in the organization.","name":"","title":"","profil_picture":false,"company_name":"","company_logo":false},{"acf_fc_layout":"blockquote","content":"What is most helpful about YayPay is the efficiency it has created. I stay organized and keep everything up to date.","name":"","title":"","profil_picture":false,"company_name":"","company_logo":false},{"acf_fc_layout":"heading","text":"But times have changed…","level":"h2"},{"acf_fc_layout":"paragraph","content":"

In today’s economic context, where customer retention and lifetime value are at the forefront of every business leader’s mind, traditional revenue recognition methods are no longer sufficient.

\n"},{"acf_fc_layout":"paragraph","content":"

We’re in a post-hyper-growth era – and one where efficient growth and profitability are the order of the day.

\n"},{"acf_fc_layout":"paragraph","content":"

This context has implications for finance teams and the way business run their Accounts Receivable. They need precision solutions that enable seamless collaboration between teams to optimize every customer touchpoint.

\n"},{"acf_fc_layout":"paragraph","content":"

This ensures not only timely payments but also fosters long-lasting relationships that drive sustainable growth.

\n"},{"acf_fc_layout":"paragraph","content":"

Gone are the days when simple automation of accounts receivable processes could suffice. Forward-thinking leaders are recognizing that cash collection is a business problem, not just a finance one. Further, they’re now aware that it demands the kind of fine-tuning that your marketing, sales, and customer success disciplines have evolved to deliver.

\n"},{"acf_fc_layout":"paragraph","content":"

In the post-hyper-growth era, Financial Relationship Management (FRM) solutions have emerged as the new standard.

\n"},{"acf_fc_layout":"paragraph","content":"

Upflow stands at the forefront of FRM, offering a comprehensive platform that empowers businesses to:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Enhance customer relationships: Foster deeper connections with customers through personalized communication and proactive support."},{"text":"Optimize revenue collection: Streamline payment processes, reduce late payments, and improve cash flow."},{"text":"Drive business growth: Gain valuable insights into customer behavior, identify upsell and cross-sell opportunities, and maximize customer lifetime value."}]},{"acf_fc_layout":"paragraph","content":"

Comparison of G2 ratings

\n"},{"acf_fc_layout":"paragraph","content":"

Upflow is at the bleeding edge of FRM Development, where YayPay has failed to keep pace with innovation, as is evident above.

\n"},{"acf_fc_layout":"hubspot_cta","id":"8df0d460-70d0-40c2-bea0-b8236477d27a","alt":"demo"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"From chasing invoices to engaging customers: A new era for accounts receivable with Upflow","level":"h2"},{"acf_fc_layout":"heading","text":"Cash collection is a team sport","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Upflow provides a single, highly accessible view of collections activity, that’s available to all members of your team. Our solution brings your finance and business teams together to collaborate around cash collection.

\n"},{"acf_fc_layout":"paragraph","content":"

With Upflow, you’ll be able to easily embed collection processes into your business teams’ day-to-day tasks.

\n"},{"acf_fc_layout":"paragraph","content":"

Easily onboard your sales and customer success teams and make getting paid a ‘business’ topic rather than just a finance one.

\n"},{"acf_fc_layout":"blockquote","content":"All the teams including finance, sales and legal started to use it and we received only positive feedbacks.","name":"Upflow user on G2","title":"","profil_picture":false,"company_name":"","company_logo":false},{"acf_fc_layout":"blockquote","content":"I want to love the product but it hasn't fully arrived","name":"YayPay user on G2","title":"","profil_picture":false,"company_name":"","company_logo":false},{"acf_fc_layout":"heading","text":"We understand how to develop customer relationships","level":"h3"},{"acf_fc_layout":"paragraph","content":"

With Upflow, getting paid more effectively is table stakes. We help you go further and turn the payments dialogue into a delightful customer experience.

\n"},{"acf_fc_layout":"paragraph","content":"

While many competitors are sending anonymous messages from ‘noreply@…” to “finance@” addresses (and ending up in spam filters), Upflow understands that relationships are about people, and people are individuals.

\n"},{"acf_fc_layout":"paragraph","content":"

This is why everything at Upflow is done at a person-to-person level.

\n"},{"acf_fc_layout":"paragraph","content":"

Our reminders come from a real, named person in your company, to a real, named person or persons on the customer side.

\n"},{"acf_fc_layout":"paragraph","content":"

This way we can develop real rapport and affinity with your team, and by extension your brand.

\n"},{"acf_fc_layout":"paragraph","content":"

Here at Upflow, our advanced, multi-channel workflow functionality allows you to incorporate emails, call, letters and SMS, to meet your customer where they are and enhance your customer experience strategy.

\n"},{"acf_fc_layout":"blockquote","content":"Upflow gives us the ability to communicate effectively with our customers. Giving the customer more visibility to their purchase and the ease to transact with us! Smooth processes.","name":"Upflow user on G2","title":"","profil_picture":false,"company_name":"","company_logo":false},{"acf_fc_layout":"heading","text":"We focus on simplicity, without compromising effectiveness","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Simplicity is our moat: In fact, we’ve proactively engineered complexity out of our platform.

\n"},{"acf_fc_layout":"paragraph","content":"

Empower finance and non-finance team members to be effective in engaging the customer in the collections dialogue with an intuitive pick-up-and-go tool that everyone across the business will understand at first glance

\n"},{"acf_fc_layout":"paragraph","content":"

Time and time again, we get feedback from our merchants that they were able to plug-and-play our no-code solution without assistance from us or their IT teams, and get down to the business of improving cashflow right away. Upflow time to value is measured in days, in single digits, against an industry average of 6-8 weeks. By the time you are live with the competition, Upflow has paid for itself 2-3x over.

\n"},{"acf_fc_layout":"blockquote","content":"Upflow is extremely easy to use and it's user interface is very user friendly.
\r\n","name":"Upflow user on G2","title":"","profil_picture":false,"company_name":"","company_logo":false},{"acf_fc_layout":"blockquote","content":"There are a lot of functionalities available that I am not trained on. Not because of Yaypay employees, just it takes time to learn the functions and implement them.","name":"YayPay user on G2","title":"","profil_picture":false,"company_name":"","company_logo":false},{"acf_fc_layout":"heading","text":"Truly native integrations","level":"h3"},{"acf_fc_layout":"paragraph","content":"

3-click native, real-time integrations with your ERP, billing, and accounting systems mean you can onboard same-day and always trust what the data is telling you.

\n"},{"acf_fc_layout":"paragraph","content":"

Upflow acts as your ‘source-of-truth’ for AR and cash collection with real-time, native integrations with a long list of solutions.

\n"},{"acf_fc_layout":"blockquote","content":"Easy to use (for admin and user), fully integrated with Netsuite, and a top customer service (for the rare case we need it).","name":"Upflow user on G2","title":"","profil_picture":false,"company_name":"","company_logo":false},{"acf_fc_layout":"blockquote","content":"Dislike the way it takes a snapshot of NetSuite invoices rather than syncing directly (in case the invoice changes)","name":"YayPay user on G2","title":"","profil_picture":false,"company_name":"","company_logo":false},{"acf_fc_layout":"heading","text":"Simple pricing with no surprises","level":"h3"},{"acf_fc_layout":"paragraph","content":"

At Upflow, we believe in uncomplicated, easily understood pricing. And no hidden costs.

\n"},{"acf_fc_layout":"paragraph","content":"

And, with our free discover plan we offer you the ability to get value right away for free. Connect your ERP, billing or accounting system and get instant access to real-time AR Analytics. See where you stand and where to focus your efforts – for free.

\n"},{"acf_fc_layout":"blockquote","content":"Decent pricing and definitely an attractive ROI.","name":" Upflow user on G2","title":"","profil_picture":false,"company_name":"","company_logo":false},{"acf_fc_layout":"blockquote","content":"Rigid customisation and the price of the application - these two are the hiccups","name":"YayPay user on G2","title":"","profil_picture":false,"company_name":"","company_logo":false},{"acf_fc_layout":"paragraph","content":"

Ready to take the next step?

\n"},{"acf_fc_layout":"hubspot_cta","id":"81d5abc2-34c2-437b-b97d-0caa8436db31","alt":"demo"}],"primary_category":{"term_id":369,"name":"Accounting and Software","slug":"accounting-software","term_group":0,"term_taxonomy_id":92,"taxonomy":"category","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":0,"count":27,"filter":"raw"},"related_author_id":10637,"right_sidebar_call_to_action_id":"","right_sidebar_call_to_action_alt":"","date_modified":"29/07/2026","og_image":false,"og_title":"","og_description":"","canonical_mode":"auto","x_default_mode":"auto","noindex":false,"nofollow":false,"_taxonomies":{"category":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":null}],"translation_priority":[{"id":11,"name":"Optional","slug":"optional","description":"","parent":null}]}},"publishedAt":"January 2, 2025","publishedAtIso":"2025-01-02T01:00:00Z","modifiedAtIso":"$undefined"},{"title":"How to Select the Best Online Payment System for Your B2B Business?","description":"Online payment systems have become a staple in B2B payment strategies. There are many solutions on the market and it’s not easy to know how to choose the right one. Find out which one you should choose for your business needs.","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2024/04/online-payment-system.png","imageAlt":"","fields":{"link":"/blog/business-to-business-payments/online-payment-system","_taxonomies":{"article_type":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":""}]},"author":{"name":"Côme Chevallier","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/5.png","description":"$60","position":"Director of Financial Services at Upflow","slug":"come"}},"acf":{"seo_title":"How to Select the Best Online Payment System for Your B2B Business?","seo_description":"Online payment systems have become a staple in B2B payment strategies. There are many solutions on the market and it’s not easy to know how to choose the right one. Find out which one you should choose for your business needs.","body":[{"acf_fc_layout":"paragraph","content":"

An online payment processor is a gateway that processes your business’s payments. You can think of it as a middleman between your business and your customers.

\n"},{"acf_fc_layout":"paragraph","content":"

Fueled by the digitalization of payment methods, online payment systems have become a staple in B2B payment strategies. Offered by fintech companies, these online payment platforms have disrupted the payment market, making online payments a walk in the park.

\n"},{"acf_fc_layout":"paragraph","content":"

With these platforms, online payments are completed in just a few clicks. Online payment gateways not only make for a better customer experience but also help get your business paid faster.

\n"},{"acf_fc_layout":"paragraph","content":"

With consumers growing accustomed to this technology, It’s important that B2B businesses keep up.

\n"},{"acf_fc_layout":"paragraph","content":"

But where do you start? There are many solutions on the market and it’s not easy to know how to choose the right one that fits your business needs.

\n"},{"acf_fc_layout":"paragraph","content":"

With that in mind, read on to find out the answers to the following questions:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"What criteria should you look for when selecting your payment system?"},{"text":"What are the best online payment gateways?"},{"text":"Which one should you choose for your business?
"}]},{"acf_fc_layout":"paragraph","content":"

Let’s dive in!

\n"},{"acf_fc_layout":"paragraph","content":"

Upflow is an accounts receivables software that helps B2B businesses with their cash collection. Our solution supports a range of online payment gateways and, in March 2024, we launched our own next gen payment processing platform integrated within our solution.

\n"},{"acf_fc_layout":"paragraph","content":"

We call it Upflow Payments.

\n"},{"acf_fc_layout":"paragraph","content":"

Payments by Upflow brings a powerful yet simple and frictionless experience to B2B payments. By seamlessly integrating within the Upflow platform, our merchants can offer online payment options instantly to all their customers.

\n"},{"acf_fc_layout":"hubspot_cta","id":"8df0d460-70d0-40c2-bea0-b8236477d27a","alt":"request demo"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"What you should consider when selecting the right online payment system","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Start by identifying the criteria your business will need to consider for its payment gateway. Some points include:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"

Security: Payment security should be a top priority for any business. You’ll have to make sure that your customer's credit card or payment information stays secure. Depending on the online payment solution you choose this might fall in the hands of your payment gateway's responsibility or yours. To further strengthen your security posture, consider implementing a secure web gateway to monitor and protect web-based payment traffic in real time.

"},{"text":"User experience: The key to your business getting paid is making the payment process as easy as possible. You’ll need to consider what online payment methods your customers might be used to using or already have an account with. Remember, the chosen software should be intuitive to offer a user-friendly experience.
"},{"text":"

Pricing: Depending on your business model and if you are an SME or large enterprise different payment systems will be better suited for you. Some payment solutions will be best suited for businesses dealing with small transactions. The opposite can also be said for larger businesses.

"},{"text":"

Currencies: Not all online payment systems are created equal when it comes to the currencies they support. On top of that, some processors might add additional fees to support different currencies.

"}]},{"acf_fc_layout":"paragraph","content":"

When selecting your payment processor, remember that it’s not just about providing a way for your customers to pay you. It is also about how the payment system will have an impact on your electronic invoicing, tracking, accounting, and more.

\n"},{"acf_fc_layout":"paragraph","content":"

Your selected online payment system will have an impact on your business’s long-term growth and scalability. The key is to identify your current needs but also forecast what your future business needs may be.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"The best online payment gateways on the market ","level":"h2"},{"acf_fc_layout":"heading","text":"PayPal ","level":"h3"},{"acf_fc_layout":"paragraph","content":"

You’ve probably heard of Paypal before. This payment provider is one of the leading players in the market with over 305 million global users. Paypal is an eCommerce company that facilitates payments between its user’s in exchange for a small transaction fee.

\n"},{"acf_fc_layout":"paragraph","content":"

After setting up a PayPal account, users can start making payments via their credit or debit card. Paypal is simple and easy to use making it a positive checkout experience. It’s a top choice for both businesses and customers.

\n"},{"acf_fc_layout":"paragraph","content":"

Why use it?

\n"},{"acf_fc_layout":"paragraph","content":"

Many of your existing customers probably already have a PayPal account making it a good choice for your business. This definitely gives this payment processor a competitive edge over other options. It is already used by more than 17 million businesses worldwide.

\n"},{"acf_fc_layout":"paragraph","content":"

With PayPal, you know your payments will be in good hands. The company takes care of payment security, giving you peace of mind when it comes to keeping your customer’s payment information secure. Instead of storing your customers’ credit card information yourself, they do it for you. This is a huge advantage compared to other processors

\n"},{"acf_fc_layout":"paragraph","content":"

On top of that Paypal allows your customers to connect multiple payment methods making payment a whole lot easier for them. On top of that, this gateway offers many API integrations that easily connect to your business’s invoicing platform.

\n"},{"acf_fc_layout":"paragraph","content":"

Who do we recommend it for?

\n"},{"acf_fc_layout":"paragraph","content":"

With PayPal being available in 202 countries, we recommend this platform to businesses with a large international customer base. The platform probably also offers the largest options of currencies. A total of 56!

\n"},{"acf_fc_layout":"paragraph","content":"

What are the downsides?

\n"},{"acf_fc_layout":"paragraph","content":"

The downside of this online payment solution is that its processing fees are about 2.9% per transaction.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Stripe ","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Stripe is probably the most flexible and comprehensive online payment system on the market. It offers online businesses an easy and efficient way to accept online credit or debit card payments like visas and MasterCard.

\n"},{"acf_fc_layout":"paragraph","content":"

Why use it?

\n"},{"acf_fc_layout":"paragraph","content":"

Similar to PayPal, Stripe acts as a processor and makes sure your customers’ payments are processed safely and securely.

\n"},{"acf_fc_layout":"paragraph","content":"

This payment platform operates on a global scale and can support over 135 currencies with multiple payment methods.

\n"},{"acf_fc_layout":"paragraph","content":"

Setting it apart from other online payment systems is its customizability. Stripe gives its customers developers the tools to create and deploy a personalized payment platform. This means you can create a gateway that matches your business needs. Some of these features include:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Fraud detection and dispute options"},{"text":"Reconciliation"},{"text":"Reports and insights"},{"text":"Third-party integrations
"}]},{"acf_fc_layout":"paragraph","content":"

On top of that, it is reputable for its easily accessible customer support team.

\n"},{"acf_fc_layout":"paragraph","content":"

Who do we recommend it for?

\n"},{"acf_fc_layout":"paragraph","content":"

Our take on this gateway is that it’s great forth both small and large businesses alike. Thanks to its flexible pricing and customizability this option can be budget friendly to different-sized businesses and their needs. On top of that, it offers many seamless integrations with your finance stack.

\n"},{"acf_fc_layout":"paragraph","content":"

Upflow offers native integration with Stripe allowing your finance team to reconcile invoices with payments in almost real-time automatically. Curious to know more? Take a look at our integration page.

\n"},{"acf_fc_layout":"paragraph","content":"

What are the downsides?

\n"},{"acf_fc_layout":"paragraph","content":"

Customization is great but it can be tricky when you don’t have a developer at your disposal. Stripe’s features can be a powerful advantage but can also be considered a disadvantage if you don’t have the bandwidth. Take this into account when choosing your online payment system

\n"},{"acf_fc_layout":"paragraph","content":"

How much does it cost?

\n"},{"acf_fc_layout":"paragraph","content":"

Stripe has two payment models:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Integrated: This model charges you a 2.9% fee per transaction plus 30 cents for every successful charge. "},{"text":"Customized: This model allows you to create a subscription that best fits your business payment requirements. Pricing is determined by your plans set up. "}]},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Amazon Pay ","level":"h3"},{"acf_fc_layout":"paragraph","content":"

It’s no surprise that Amazon pay is another leader in online payment systems.

\n"},{"acf_fc_layout":"paragraph","content":"

Similar to PayPal and Stripe, Amazon Pay directly processes customers’ online transactions via their payment method gateway on third-party websites.

\n"},{"acf_fc_layout":"paragraph","content":"

Why use it?

\n"},{"acf_fc_layout":"paragraph","content":"

Payments are facilitated thanks to using customers’ pre-stored payment information via their amazon accounts. This means your customers can easily pay you in just a few clicks by simply logging into their accounts.

\n"},{"acf_fc_layout":"paragraph","content":"

Here are some features that Amazon Pay offers merchant accounts:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"It can easily be set up on your website. "},{"text":"This payment system is optimized for both mobile and voice search (Hello Alexa)"},{"text":"

It supports recurring payment options.

"}]},{"acf_fc_layout":"paragraph","content":"

Who do we recommend it for?

\n"},{"acf_fc_layout":"paragraph","content":"

Amazon pay is an excellent online payment system option for businesses that often use Amazon. Even better if you know that your customer base regularly uses amazon or has an Amazon business account.

\n"},{"acf_fc_layout":"paragraph","content":"

What are the downsides?

\n"},{"acf_fc_layout":"paragraph","content":"

Due to its high costs, especially if you are an international business residing outside of the US, we recommend this payment system for larger companies. If your business follows a subscription-based payment model, this gateway could also be a good match for you.

\n"},{"acf_fc_layout":"paragraph","content":"

How much does it cost?

\n"},{"acf_fc_layout":"paragraph","content":"

Amazon Pay fees are transaction-based with a 30-cent authorization fee:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Domestic fees within the US are 2.9% for web and mobile payments and 4% for Alexa."},{"text":"International fees are 3.9% for web and mobile payments and 5% for Alexa."}]},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"hubspot_cta","id":"12a2144f-0ec6-4566-8a8a-14d7a96b9823","alt":"Payment Reminder Templates"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Square ","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Square was a trailblazer. They were the first to introduce point-of-sale (POS) credit card payment swipers (paired with an app). This device attached to a cell phone can process payments.

\n"},{"acf_fc_layout":"paragraph","content":"

Since then, their technology has expanded from contactless payments to offering businesses online payment services. Their technology works similarly to the payment options we’ve already talked about.

\n"},{"acf_fc_layout":"paragraph","content":"

Why use it?

\n"},{"acf_fc_layout":"paragraph","content":"

Here are some features that Square offers:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Fully customizable to your business needs. "},{"text":"Safe and secure payment processing. "},{"text":"It’s simple to use and user-friendly."},{"text":"Helps you set up an online store or online business. "}]},{"acf_fc_layout":"paragraph","content":"

Who do we recommend it for?

\n"},{"acf_fc_layout":"paragraph","content":"

We recommend using Square as your online payment system if you are a small business owner. They are one of the best alternatives to PayPal. On top of that, they offer a free chequing bank account, an online app that provides great analytics, to gift cards. Not to mention they are the only payment solution that also offers in-person payment solutions.

\n"},{"acf_fc_layout":"paragraph","content":"

What are the downsides?

\n"},{"acf_fc_layout":"paragraph","content":"

We don’t recommend this option for big companies handling large transactions. Their business model heavily caters to small businesses and is not set up to deal with large accounts. On top of that their pricing model can be expensive for larger businesses.

\n"},{"acf_fc_layout":"paragraph","content":"

How much does it cost?

\n"},{"acf_fc_layout":"paragraph","content":"

Squares online payment processing service fees are 2.9% plus 30 cents per transaction.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Apple Pay ","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Apple Pay has grown in popularity and with about 16.2% of US residents using this method it is definitely an online payment method worth exploring.

\n"},{"acf_fc_layout":"paragraph","content":"

Their unique payment authentication feature gives them a competitive edge over other payment gateways.

\n"},{"acf_fc_layout":"paragraph","content":"

Why use it?

\n"},{"acf_fc_layout":"paragraph","content":"

Thanks to Apple’s smartphones Touch ID and facial recognition features, customers can make payments faster and securely. The one-click checkout process skips the need to enter time-consuming cardholder details compared to traditional methods. Instead, the information is directly stored in the users’ digital wallets.

\n"},{"acf_fc_layout":"paragraph","content":"

This option has 0 fees for businesses that use it as their online payment processor.

\n"},{"acf_fc_layout":"paragraph","content":"

Who do we recommend it for?

\n"},{"acf_fc_layout":"paragraph","content":"

Thanks to its no fees policy, we recommend this option to small businesses just starting out. It’s a good and reliable option to quickly get paid by your customers online.

\n"},{"acf_fc_layout":"paragraph","content":"

Once you are more established, we suggest you switch to a processor that offers more features. These could include analytics and integrations into your finance stacks such as QuickBooks or NetSuite.

\n"},{"acf_fc_layout":"paragraph","content":"

How much does it cost?

\n"},{"acf_fc_layout":"paragraph","content":"

This option has 0 fees for businesses that use it as their online payment processor.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"hubspot_cta","id":"8df0d460-70d0-40c2-bea0-b8236477d27a","alt":"request a demo"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Key takeaways ","level":"h2"},{"acf_fc_layout":"bullet_list","items":[{"text":"

You’ll have to keep in mind several criteria when selecting your processor: security, user experience, compliance, pricing, currencies, etc.

"},{"text":"

Keep in mind that you must fulfill your current payment system needs but also think about your future ones. Make sure your payment stack can scale as your B2B business grows.

"},{"text":"

Many payment processors are available to you. It is your choice to select the solution that is right for your business model. Each option comes with its own advantages and disadvantages.

"},{"text":"Make sure you select a payment system that will integrate well with your finance stack so you don’t create additional work for your finance team. For instance, Upflow has native integration with Stripe."}]}],"primary_category":{"term_id":376,"name":"B2B payments","slug":"business-to-business-payments","term_group":0,"term_taxonomy_id":99,"taxonomy":"category","description":"Payments are a crucial component of doing business. How to get paid? With which method? How to reduce late payments? Check out our guide to be on top of the game.","parent":0,"count":21,"filter":"raw"},"related_author_id":10633,"right_sidebar_call_to_action_id":"","right_sidebar_call_to_action_alt":"","date_modified":"29/07/2026","og_image":false,"og_title":"","og_description":"","canonical_mode":"auto","x_default_mode":"auto","_taxonomies":{"category":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":null},{"id":376,"name":"B2B payments","slug":"business-to-business-payments","description":"Payments are a crucial component of doing business. How to get paid? With which method? How to reduce late payments? Check out our guide to be on top of the game.","parent":null},{"id":395,"name":"SaaS Finance","slug":"saas-finance","description":"SaaS businesses have specificities (different pricing ranges, subscription models, etc.) that can be overwhelming for their finance teams. Check out our latest articles on SaaS finance to bring your company to the next level!\n","parent":null}],"translation_priority":[{"id":11,"name":"Optional","slug":"optional","description":"","parent":null}]}},"publishedAt":"April 26, 2024","publishedAtIso":"2024-04-26T14:00:00Z","modifiedAtIso":"$undefined"},{"title":"Integrating with Your Finance Tech Stack: Getting the Most Out of Your Accounts Receivable Solution","description":"Your accounts receivable (AR) software should be a central hub, seamlessly connected to your billing and accounting systems. But without proper integration, it can become an isolated island, hindering your ability to optimize cash flow. Let’s dive into why integrations are crucial, explore the two main options available and discuss which is best.","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2024/04/integrations-how-to-get-the-most-out-of-your-accounts-receivable-solution.png","imageAlt":"","fields":{"link":"/blog/accounting-software/integrations-how-to-get-the-most-out-of-your-accounts-receivable-solution","_taxonomies":{"article_type":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":""}]},"author":{"name":"Alex Louisy","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/7.png","description":"$61","position":"Co-founder and CEO of Upflow","slug":"alexandre"}},"acf":{"seo_title":"Integrations: How to Get the Most Out of Your Accounts Receivable Solution","seo_description":"Your accounts receivable (AR) software should be a central hub, seamlessly connected to your billing and accounting systems. But without proper integration, it can become an isolated island, hindering your ability to optimize cash flow.","body":[{"acf_fc_layout":"paragraph","content":"

Your accounts receivable (AR) software should be a central hub, seamlessly connected to your billing and accounting systems. But without proper integration, it can become an isolated island, hindering your ability to optimize cash flow. Let’s dive into why integrations are crucial, explore the two main options available and discuss which is best.

\n"},{"acf_fc_layout":"heading","text":"The Trouble with Disconnected Systems","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Imagine sending out overdue payment reminders for invoices that have already been paid. That’s a potential reality when your AR software operates in a silo. Disconnected systems lead to manual data entry across platforms, a time-consuming and error-prone process.

\n"},{"acf_fc_layout":"paragraph","content":"

Without real-time data transfer, gaining valuable insights into your financial health becomes impossible. Integrations are the bridge that connects your AR solution to the rest of your financial ecosystem, ensuring efficient data flow and accurate information.

\n"},{"acf_fc_layout":"heading","text":"Flat File vs. Native (& Pre-Built API) Integrations: Choosing the Right Path","level":"h2"},{"acf_fc_layout":"paragraph","content":"

There are two primary approaches to AR software integration:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Flat File Integration (Structured Data Transfer): This method involves flat text files (think spreadsheets) being transferred via a secure file transfer protocol (SFTP) or uploaded manually. While seemingly straightforward, it has limitations. Data updates typically occur twice daily, meaning your insights may be lagging behind. Additionally, flat file integrations often require customization when data models change, potentially leading to delays and inaccuracies."},{"text":"Native or API Integration (Direct Communication): This is the gold standard. Native integrations leverage Application Programming Interfaces (APIs) to establish a direct line of communication between your AR software (like Upflow) and platforms like NetSuite, QuickBooks, and Xero. This translates to real-time data transfer, ensuring your AR system always works with the most current information. Need to track your Days Sales Outstanding (DSO) for a clear picture of your collection efficiency? With a native integration, you have access to accurate, real-time data to make informed decisions."}]},{"acf_fc_layout":"heading","text":"Key Considerations for Effective Integrations: Choosing the Right Path for Your Business","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Not all integrations are created equal. Here are some key factors to prioritize when choosing the integration method that best suits your needs:

\n"},{"acf_fc_layout":"heading","text":"1. Low Setup Cost: Saving Time and Resources for What Matters Most","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Flat file integrations often require a significant investment of time and resources during the setup phase. IT or engineering involvement is typically necessary to customize data models and troubleshoot any connection issues. This can be a burden for businesses with limited IT staff or tight budgets.

\n"},{"acf_fc_layout":"paragraph","content":"

Native integrations, on the other hand, are designed for ease of use. They typically follow a “plug and play” approach, requiring minimal configuration. This means your IT team won’t need to dedicate any time, and will be able to focus their efforts on higher-level projects and strategic initiatives. Additionally, the reduced need for ongoing maintenance frees up resources that can be better allocated towards core business functions.

\n"},{"acf_fc_layout":"image","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2024/04/1.png","caption":""},{"acf_fc_layout":"heading","text":"2. Accuracy: Ensuring Data Integrity","level":"h3"},{"acf_fc_layout":"paragraph","content":"

In finance, data accuracy is important. That goes without saying! Errors in your AR system can lead to a domino effect of problems, impacting everything from customer relationships to cash flow forecasting.

\n"},{"acf_fc_layout":"paragraph","content":"

Flat file integrations introduce an additional layer of risk when it comes to data accuracy. Manual manipulation of data files for customization purposes can lead to errors. Debugging any data inconsistencies can be time-consuming and complex. Added to that, the inability to check whether balances are correct can cause major headaches. This results in a lack of visibility into where you stand today, and can make planning for the future difficult.

\n"},{"acf_fc_layout":"paragraph","content":"

Native integrations eliminate these risk factors. They pull data directly from the source system in its original format, ensuring a seamless and error-free transfer. This not only reduces the likelihood of errors but also streamlines the overall data management process. With accurate data at your core, you can make confident decisions, be fully confident that your balances are correct and work to optimize your AR performance over time.

\n"},{"acf_fc_layout":"blockquote","content":"“Our Netsuite and Upflow systems are really talking to each other. There's no double entry. Everything we indicate in Upflow gets transferred to Netsuite. Every time we get a client that pays into NetSuite, it automatically uploads and the information is in real-time in Upflow.” - Francis Poirier, President of Pedlex","name":"","title":"","profil_picture":false,"company_name":"","company_logo":false},{"acf_fc_layout":"image","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2024/04/2.png","caption":""},{"acf_fc_layout":"heading","text":"3. Scalability: Building a Foundation for Future Growth","level":"h3"},{"acf_fc_layout":"paragraph","content":"

As your business grows, the number of invoices you process will likely increase. This requires an AR solution that can scale effectively to accommodate your evolving needs. Flat file integrations can struggle with high data volumes. Increased data loads can lead to errors, delays, and system instability. This can significantly hinder your ability to manage your cash flow efficiently.

\n"},{"acf_fc_layout":"paragraph","content":"

Native integrations, on the other hand, are built for scalability. They are designed to handle large volumes of data without compromising performance. Additionally, they automatically update as your needs evolve, ensuring a future-proof solution. Data models change from time to time and this is bad news if your integrating via flat files. With a native or API integration, any changes or evolutions will be akin to simply updating an app on your phone. Instead of the integration breaking down you’ll have the peace of mind to know your systems are always up to date, at no extra cost. This gives you peace of mind knowing your AR system can grow alongside your business, supporting your financial journey every step of the way.

\n"},{"acf_fc_layout":"image","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2024/04/3.png","caption":""},{"acf_fc_layout":"heading","text":"4. Real-time Data Transfer: The Power of Up-to-the-Minute Insights","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Flat file integrations, which update data typically twice daily, can leave you working with stale information. This delay can negatively impact your decision-making capabilities. In today’s day and age, real-time data is crucial for effective cash flow management.

\n"},{"acf_fc_layout":"paragraph","content":"

Here’s where native integrations shine. By leveraging APIs, they establish a direct line of communication between your AR software and other financial platforms. This translates to real-time data transfer, ensuring your AR system is always working with the most current information. Need to track key metrics like Days Sales Outstanding (DSO) to assess collection efficiency? With a native integration, you have access to accurate, real-time data at your fingertips. This empowers you to make informed decisions regarding resource allocation, collection strategies, and potential discounts for early payments.

\n"},{"acf_fc_layout":"image","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2024/04/4.png","caption":""},{"acf_fc_layout":"paragraph","content":"

Choosing the right integration method for your AR software is a critical decision that can significantly impact your financial efficiency and future growth. By prioritizing low setup cost, accuracy, scalability and real-time data transfer, you can ensure your AR solution becomes a powerful tool for optimizing cash flow and achieving your financial goals.

\n"},{"acf_fc_layout":"paragraph","content":"

The future is about natively interconnected systems, not clunky and manually integrated tools that cause more headaches in the long-run than real benefits.

\n"},{"acf_fc_layout":"paragraph","content":"

Ready to explore all the powerful integrations Upflow offers? Visit our Integrations pages to discover how Upflow can seamlessly connect with your existing financial ecosystem and unlock the full potential of your AR software.

\n"},{"acf_fc_layout":"hubspot_cta","id":"eed4ccd6-5fb9-494d-8bba-c73d99199d77","alt":"Discover"}],"primary_category":{"term_id":369,"name":"Accounting and Software","slug":"accounting-software","term_group":0,"term_taxonomy_id":92,"taxonomy":"category","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":0,"count":27,"filter":"raw"},"related_author_id":10619,"right_sidebar_call_to_action_id":"","right_sidebar_call_to_action_alt":"","date_modified":"29/07/2026","og_image":false,"og_title":"","og_description":"","_taxonomies":{"category":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":null}],"translation_priority":[{"id":11,"name":"Optional","slug":"optional","description":"","parent":null}]}},"publishedAt":"April 18, 2024","publishedAtIso":"2024-04-18T14:00:00Z","modifiedAtIso":"$undefined"},{"title":"The Do’s and Don’ts of AR automation","description":"Implementing AR automation software is a great move for your B2B business. However, if you want to make the best of it, there are a few rules and steps you need to follow. What are the best practices of AR automation? What are the big no-nos when setting up AR automation? Follow the guide!","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2022/10/ar-automation-best-practices.png","imageAlt":"","fields":{"link":"/blog/ar-collections/ar-automation-best-practices","_taxonomies":{"article_type":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":""}]},"author":{"name":"Alexandre Antoine","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/9-1.png","description":"

\n","position":"Finance Director at Upflow","slug":"alex-finance-director"}},"acf":{"seo_title":"The Do’s and Don'ts of AR automation","seo_description":"Deciding to implement AR automation software is a crucial step for B2B business. But if you want to make the best of it, there are a few steps and rules to follow. What are the best practices of AR automation? What should you look for when it comes to choosing AR software? What are the big no-nos when setting up AR automation?","body":[{"acf_fc_layout":"paragraph","content":"

Deciding to implement AR automation software is a great move for your B2B business. It helps you get paid faster, so you can better control your cash flow. It also frees your time from time-consuming tasks, which can be used for planning for your growth.

\n"},{"acf_fc_layout":"paragraph","content":"

However, if you want to make the best of it, there are a few rules you need to follow. So,

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"What are the best practices of AR automation?"},{"text":"What should you look for when it comes to choosing AR software? "},{"text":"What are the big no-nos when setting up AR automation?"}]},{"acf_fc_layout":"paragraph","content":"

Find out by reading this article!

\n"},{"acf_fc_layout":"paragraph","content":"

Upflow is an A/R automation solution. We help finance professionals streamline their accounts receivable process, so they can receive faster payments and focus on their growth. Start right away!

\n"},{"acf_fc_layout":"hubspot_cta","id":"8df0d460-70d0-40c2-bea0-b8236477d27a","alt":"request a demo"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Meeting Your Receivable Automation Needs.","level":"h2"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Don’t: Mix and match different A/R solutions.","level":"h3"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"paragraph","content":"

It can be tempting to go for an A/R solution that partially meets your needs, and go for another one for another need. For instance, you could use software A for your payment reminders, and software B for tracking your unpaid invoices. The same applies if you’re currently using your accounting software to deal with some of your accounts receivable. In theory, you could even use excel spreadsheets

\n"},{"acf_fc_layout":"paragraph","content":"

Practically though, it doesn’t make sense. Picking and choosing different features in different solutions would overcomplicate your processes, and increase the risks of errors.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Do: Have one tool for your accounts receivable.","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Accounts receivable collection is a multifaceted activity. There is a lot of data to deal with, and a lot of different actions to take.

\n"},{"acf_fc_layout":"paragraph","content":"

When it comes to choosing an automated solution to help you, it is therefore important to choose one that will centralize all your accounts receivable-related tasks.

\n"},{"acf_fc_layout":"paragraph","content":"

That includes:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Tracking your invoices,"},{"text":"Sending payment reminders, "},{"text":"Gathering your client and payment data, "},{"text":"Analyzing your efficiency through KPIs, "},{"text":"Producing reports, "},{"text":"Taking action to course-correct. "}]},{"acf_fc_layout":"paragraph","content":"

Being able to complete all these tasks from one tool will make your processes easier and more efficient.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Analyzing Your Accounts Receivable.","level":"h2"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Don’t: Settle for limited A/R visibility. ","level":"h3"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"paragraph","content":"

Analyzing your A/R metrics is a crucial part of your accounts receivable management. How else could you know how efficient your processes are?

\n"},{"acf_fc_layout":"paragraph","content":"

When deciding on an AR automation solution, don’t settle for the limited range offered by some solutions, or resort to manual processes.

\n"},{"acf_fc_layout":"paragraph","content":"

While some small businesses can get away with using the analytics feature of their accounting software, this option becomes limited for growing companies.

\n"},{"acf_fc_layout":"paragraph","content":"

On the other hand, doing your A/R calculations on spreadsheets can lead to a dangerous path riddled with inefficiencies and human errors.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"DO: Select the KPIs that directly influence your cash flow.","level":"h3"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"paragraph","content":"

Instead, look for software with extensive analytics. We recommend you track (at least) these fours metrics as they directly influence your working capital:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Days Sales Outstanding (DSO),"},{"text":"Collection Effectiveness Index (CEI),"},{"text":"Aging Report,"},{"text":"Billing Cohort.
"}]},{"acf_fc_layout":"paragraph","content":"

Make sure the solution you pick calculates these for you – and uses the most accurate way to do so!

\n"},{"acf_fc_layout":"paragraph","content":"

Tracking these receivables metrics on your dashboard will help you better see your business. That’s helpful to better manage your cash flow now and in the future.

\n"},{"acf_fc_layout":"paragraph","content":"

Forecasting can also help planning for your growth by preventing any liquidity problems and raising stakeholder satisfaction. At Upflow, we offer a predictive cash inflow feature directly on our users’ dashboards.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Centralizing Your Data. ","level":"h2"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Don’t: Compartmentalize your data.","level":"h3"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"paragraph","content":"

Where finance teams sometimes go wrong is in their data management.

\n"},{"acf_fc_layout":"paragraph","content":"

When they receive their customer payments, they don’t make the information connect with their accounting software – let alone their A/R solution. This means they later have to do their cash application manually.

\n"},{"acf_fc_layout":"paragraph","content":"

That example is a sign of data compartmentalization, which creates bottlenecks in your business processes.

\n"},{"acf_fc_layout":"paragraph","content":"

Using spreadsheets to bridge a gap between the different parts of your finance stack is also a bad idea. Excel files are static, which means you have to update them constantly. It requires heavy manual inputs and therefore leads to inefficiency.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Do: Have one source of truth.","level":"h3"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"paragraph","content":"

Most AR teams rely on:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"An accounting software, "},{"text":"A billing tool,"},{"text":"A payment processing solution,"},{"text":"

Eventually a CRM or ERP (like SAP).

"}]},{"acf_fc_layout":"image","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2021/12/Brand-Diagrams-selection-1-scaled.png","caption":""},{"acf_fc_layout":"paragraph","content":"

When you add an A/R solution to your stack, it’s important to decide which is going to be your one source of truth – the one that gathers all your latest data. It will make your collection process much smoother.

\n"},{"acf_fc_layout":"paragraph","content":"

Less time spent on chasing your latest data and double-checking your numbers means your whole receivables team will increase their productivity, and your company its profitability.

\n"},{"acf_fc_layout":"paragraph","content":"

We recommend making your accounts receivable automation solution your space for centralizing your receivable data in real-time.

\n"},{"acf_fc_layout":"paragraph","content":"

For that to happen, you need to pick software that :

\n"},{"acf_fc_layout":"ordered_list","items":[{"text":"Updates their data in real-time (not just twice a day)."},{"text":"

Works in sync with your finance stack.

"}]},{"acf_fc_layout":"paragraph","content":"

Want to know more about AR automation? Check out our webinar about how AR automation can help you improve cash flow management.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Integrating into Your Tech Stack.","level":"h2"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Don’t: Choose a solution that doesn’t fit.","level":"h3"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"paragraph","content":"

Pricing might be your first consideration when it comes to choosing your receivable automation software. While we understand it’s important, it shouldn’t be your main criteria.

\n"},{"acf_fc_layout":"paragraph","content":"

One element that will make a big difference in your collections management is how well your chosen solution fits into your current stack – either through direct integration or API.

\n"},{"acf_fc_layout":"paragraph","content":"

Working with software that doesn’t integrate with each other is a big no-no when it comes to business. That means all your pieces won’t be able to communicate with each other, which leads to mistakes – and ends up being very time-consuming.

\n"},{"acf_fc_layout":"paragraph","content":"

Discarding this criterion can be very costly for you now and in the future: it means potentially having to change your A/R solution, or your ERP system, further down the line. Not the kind of move you want to make when your business is growing and you urgently need a new solution.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Do: Work in an open ecosystem.","level":"h3"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"paragraph","content":"

Software – SaaS especially – are great because they work together. For that, all the pieces of your finance stack need to be integrated with each other.

\n"},{"acf_fc_layout":"paragraph","content":"

Do look out for the integration possibilities of your A/R solution: either through a direct integration (Upflow links up directly with Quickbooks for example) or via API.

\n"},{"acf_fc_layout":"paragraph","content":"

Working in an open ecosystem means all your data flows seamlessly and is always updated in real-time. Each tool can function at its best with the information it needs, received straight from your other tools.

\n"},{"acf_fc_layout":"paragraph","content":"

It’s better for your collections management now but also in the future: as your business grows, you will need more software to support you. This way, you’ll be able to add a new solution on top of your existing tech stack and they’ll connect together easily.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Incorporating AR Automation into Your Workflow.","level":"h2"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Don’t: under-utilize your AR software.","level":"h3"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"paragraph","content":"

Adding a new piece to your finance stack (your super-accounting system) is great. But if you add this new solution and under-utilize it, or use it the wrong way, it won’t make your processes better. It could even make them worse.

\n"},{"acf_fc_layout":"paragraph","content":"

The best AR software (ours 😉 will never replace the strategic role your AR team has in checking your AR metrics and creating effective workflows.

\n"},{"acf_fc_layout":"paragraph","content":"

It’s important to realize that to make the most of your AR software, you need a proactive strategy. You need to be discerning about collecting your receivables and have a clear plan of action. Not just setting up a few email reminders and calling it a day.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Do: Make the most of your automated processes.","level":"h3"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"paragraph","content":"

When it comes to software automation, it pays to take a moment to think about the AR process you want.

\n"},{"acf_fc_layout":"paragraph","content":"

A great way to do that is to set aside some time to map out your current collections process. From there, you’ll see some potential for optimization – and see which tasks could benefit from automation.

\n"},{"acf_fc_layout":"paragraph","content":"

It’s important to involve several people from your team while you do that, so everybody can speak out about their needs and everybody is on the same page.

\n"},{"acf_fc_layout":"paragraph","content":"

And also to do it regularly! Your processes are bound to change as you grow, so reviewing your processes every 6 months to 2 years makes sense to stay efficient.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Planning for Your Growth.","level":"h2"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Don’t: Look for a perfect match.","level":"h3"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"paragraph","content":"

It’s important to understand that your current processes won’t be 100% supported by AR software.

\n"},{"acf_fc_layout":"paragraph","content":"

Granted, your automation solution should meet most of your needs. That’s why you’re making the switch after all!

\n"},{"acf_fc_layout":"paragraph","content":"

But aiming at finding the perfect software can lead to pushing your automation upgrade to later. And we all know the best decisions are rarely made under pressure!

\n"},{"acf_fc_layout":"paragraph","content":"

What’s more, your business’s needs are going to evolve. What you need in 6 months or in 2 years will be different.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Do: Think long term.","level":"h3"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"paragraph","content":"

We’d recommend aiming at an A/R solution that meets most of your current needs while staying focused on your long-term vision.

\n"},{"acf_fc_layout":"paragraph","content":"

There is a balance to find between finding a solution tailored to you and being adaptable in your processes. Software that meets 80% of your needs is what you should aim for.

\n"},{"acf_fc_layout":"paragraph","content":"

Planning for your future needs means knowing where you stand with your receivable process now – and where you’re going.

\n"},{"acf_fc_layout":"paragraph","content":"

If you’re a fast-growing business, you’ll soon be handling more invoices than ever – and you need to factor this in in your AR software choice.

\n"},{"acf_fc_layout":"paragraph","content":"

Or, if you’re a SaaS just moving to a self-service model, chances are you will need more A/R features than you did with corporate accounts only.

\n"},{"acf_fc_layout":"paragraph","content":"

The same is true if you’re switching to a subscription-based business, which has its own specificities (you’d need to make online payment via credit card or bank transfer easily!)

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Fostering Collaboration.","level":"h2"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Don’t: Pick a solution for a select few.","level":"h3"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"paragraph","content":"

We don’t recommend keeping access to your A/R software restricted to a select few in your AR team – or even just one person -.

\n"},{"acf_fc_layout":"paragraph","content":"

First, it sends the message that invoicing and collecting payments are one person’s responsibility only.

\n"},{"acf_fc_layout":"paragraph","content":"

Second, what happens when the few people (or unique person) in charge of A/R are away on holiday, sick, or on parental leave? Not giving several people an onboarding of your A/R tool is the surest way to let collections management slip into the background.

\n"},{"acf_fc_layout":"paragraph","content":"

A/R automation software sometimes offers different pricing depending on the number of users who get access – so we understand there might be a cost factor here. But accounts receivable collection needs to be a priority across your whole company.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Do: Involve others! ","level":"h3"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"paragraph","content":"

A/R is the responsibility of AR teams – but not only. Your accounting team, as well as your sales team, should be in the loop too.

\n"},{"acf_fc_layout":"paragraph","content":"

At Upflow for instance, our sales representatives are in charge of collecting the first invoice with a new user. It makes for a smooth transition to accounting and ensures the onboarding on our platform is going well. It also shows salespeople that while signing new clients is great, having these new clients pay is even better!

\n"},{"acf_fc_layout":"paragraph","content":"

Overall, the sales team is the one closest to your clients, and their relationship can benefit your AR team when it comes to collecting invoices.

\n"},{"acf_fc_layout":"paragraph","content":"

Picking software that doesn’t limit the number of users is great to promote cross-department collaboration and increase efficiency. That’s what you get with Upflow.

\n"},{"acf_fc_layout":"paragraph","content":"

In case of late payments, for instance, your account manager is able to follow up with your customers to know exactly what’s going on and leave some internal notes for your AR team. Everyone knows where they stand and that optimizes your order-to-cash process.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Personalizing your Communication.","level":"h2"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Don’t: Erase all human interaction.","level":"h3"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"paragraph","content":"

Automation shouldn’t equate to lack of interaction. That’s why we don’t recommend sending the same emails to all your customers.

\n"},{"acf_fc_layout":"paragraph","content":"

It’s one thing to use templates to save some time, it’s another to send generic emails. If you do that, your emails will be less efficient (without personal information, can your client be sure the email was for them?) and your customer relationship will suffer.

\n"},{"acf_fc_layout":"paragraph","content":"

Never picking up the phone, or trying different contact points (via your sales team for instance), is what may turn your unpaid invoices into bad debt.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Do: Include personalized touches. ","level":"h3"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"paragraph","content":"

It’s nice to feel like more than a number when speaking with your providers: when they address you by your name or even include a personal detail (“how was your holiday?”) in their email.

\n"},{"acf_fc_layout":"paragraph","content":"

It’s true for your clients as well! What’s more, it makes your collection emails more efficient.

\n"},{"acf_fc_layout":"paragraph","content":"

More personalization means your clients know you’re speaking to them. You can also set up different email workflows depending on your customer relationship: big account, small business, new client, at-risk clients, etc.

\n"},{"acf_fc_layout":"paragraph","content":"

Just like in marketing, the more personalized, the better! With Upflow, you can use our ready-made templates, personalize them, and also set up different email sequences. You can also send some communications manually via the platform if you wish to.

\n"},{"acf_fc_layout":"paragraph","content":"

Need help building effective templates? Have a look at our free collection email templates!

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Prioritizing your Customer Experience.","level":"h2"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Don’t: Leave customer experience to last. ","level":"h3"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"paragraph","content":"

Don’t make customer experience the least of your priorities!

\n"},{"acf_fc_layout":"paragraph","content":"

When it comes to choosing your AR automation software, make sure that the customer experience you deliver with it is a great one.

\n"},{"acf_fc_layout":"paragraph","content":"

If your new payment process isn’t easy for them to navigate, or if there are few payment options for them to choose from, it’ll take longer for you to receive your payment. All of that could contribute to damaging the relationship you’ve spent time and energy building.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Do: Make your clients a priority.","level":"h3"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"paragraph","content":"

The easier you make it for your clients to pay you, the faster they will!

\n"},{"acf_fc_layout":"paragraph","content":"

This A/R rule applies to anything from managing their automated account on your website easily, to offering various payment options (credit card, bank transfer, etc.)

\n"},{"acf_fc_layout":"paragraph","content":"

Sending the right information at the right time will ensure they promptly pay you – which in turn reduces DSO in your company, and increases your liquidity.

\n"},{"acf_fc_layout":"paragraph","content":"

Focusing on your clients in your collections process is sure to lead to better profitability in your business.

\n"},{"acf_fc_layout":"paragraph","content":"

Upflow can help you do all of that!

Key Takeaways:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Take some time to (re)think about your collections process and see where your AR automation fits into it. It helps make the most out of your tool and optimizes your overall process."}]},{"acf_fc_layout":"bullet_list","items":[{"text":"

Mapping out your precise needs ensures you choose the correct solution that fits the bill for your A/R, instead of having to make do with several tools.

"},{"text":"When it comes to AR analysis, it’s important to select the metrics that have a direct influence on your cash flow. Make sure your DSO, CEI, aging report, and billing cohort are automatically calculated by your software and displayed on your dashboard."}]},{"acf_fc_layout":"bullet_list","items":[{"text":"Centralizing your A/R data into one source of truth (one software) provides real-time data you can trust."}]},{"acf_fc_layout":"bullet_list","items":[{"text":" Choose an AR automation solution that integrates into your existing tech stack. It synchronizes your data across your ecosystem. Keeping it open is important now and for the future when you add more solutions to it. "}]},{"acf_fc_layout":"bullet_list","items":[{"text":"It’s important to pick a tool that fits most of your current needs, while also planning for your future ones. "}]},{"acf_fc_layout":"bullet_list","items":[{"text":"AR isn’t the sole responsibility of finance teams - involving other stakeholders across your company (accounting and sales) increases your productivity. Software that promotes collaboration is the best."}]},{"acf_fc_layout":"bullet_list","items":[{"text":"

Automation doesn't replace human interaction. Include personal touches in your communications, and make sure you pick up the phone once in a while.

"},{"text":"Great customer experience is key! For accounts receivable, it means making the payment process as easy as can be by sending timely reminders and offering multiple payment options."}]}],"primary_category":{"term_id":372,"name":"AR collections","slug":"ar-collections","term_group":0,"term_taxonomy_id":95,"taxonomy":"category","description":"Are you struggling to collect your unpaid invoices? Read our articles to learn tips and tricks about payment reminder strategies and best practices for AR collection.","parent":0,"count":34,"filter":"raw"},"related_author_id":10617,"right_sidebar_call_to_action_id":"","right_sidebar_call_to_action_alt":"","date_modified":"29/07/2026","og_image":false,"og_title":"","og_description":"","canonical_mode":"auto","x_default_mode":"auto","_taxonomies":{"category":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":null},{"id":372,"name":"AR collections","slug":"ar-collections","description":"Are you struggling to collect your unpaid invoices? Read our articles to learn tips and tricks about payment reminder strategies and best practices for AR collection.","parent":null}],"translation_priority":[{"id":11,"name":"Optional","slug":"optional","description":"","parent":null}]}},"publishedAt":"October 5, 2022","publishedAtIso":"2022-10-05T02:00:00Z","modifiedAtIso":"$undefined"},{"title":"6 Reasons to Use Payment Collection Software in Your B2B Business","description":"Payments are crucial for B2B businesses but can get overwhelming. If you don’t have the right processes and tools set up, it can get out of hand. That’s where payment collection software comes in! How does payment collection software work? What are the reasons all B2B businesses should implement payment collection software?","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2022/10/payment-collection-software.png","imageAlt":"","fields":{"link":"/blog/business-to-business-payments/payment-collection-software","_taxonomies":{"article_type":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":""}]},"author":{"name":"Quentin Gaudinat","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/4-1.png","description":"

About the Author

\n","position":"Global Sales Director at Upflow","slug":"quentin"}},"acf":{"seo_title":"6 Reasons to Use Payment Collection Software in Your B2B Business","seo_description":"Payments are crucial for B2B businesses: it’s what brings in cash, the lifeblood of any business. However, payments can get overwhelming. If you don’t have the right processes and tools set up, it can get out of hand (that’s especially true if you’re growing fast.) That’s where payment collection software comes in handy.","body":[{"acf_fc_layout":"paragraph","content":"

Payments are crucial for B2B businesses: it’s what brings in cash, the lifeblood of any business.

\n"},{"acf_fc_layout":"paragraph","content":"

However, payments can get overwhelming. You have to handle the payment itself, but also track them efficiently, make sure they happen on time, and deal with recording your transactions.

\n"},{"acf_fc_layout":"paragraph","content":"

If you don’t have the right processes and tools set up, it can get out of hand (that’s especially true if you’re growing fast.)

\n"},{"acf_fc_layout":"paragraph","content":"

That’s where payment collection software comes in. Designed to help you streamline your payment processes, they bring many benefits to your business.

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"How does payment collection software work? "},{"text":"What are the reasons all B2B businesses should implement payment collection software?"}]},{"acf_fc_layout":"paragraph","content":"

Keep reading to find out!

\n"},{"acf_fc_layout":"paragraph","content":"

Upflow is a payment and debt collection software that helps your business get paid faster. We help you streamline your collections management, from invoice tracking to financial reporting.

Debt collection software allows you to automate all or a part of your receivable workflow.

\n"},{"acf_fc_layout":"paragraph","content":"

You can choose to send automated payment reminders, set up internal notifications for your team to follow up on an outstanding invoice, or even track your relevant A/R metrics on your dashboard. All from one software!

\n"},{"acf_fc_layout":"paragraph","content":"

Payment collection software is here to help you manage the whole collections process more efficiently than your manual processes, which are time-consuming and error-prone.

\n"},{"acf_fc_layout":"paragraph","content":"

Since your payment-related tasks are automated, they all get done on time. That in itself already reduces your invoice-to-cash timeline. It also limits the risk of bad debts occurring.

\n"},{"acf_fc_layout":"paragraph","content":"

Using a debt collection platform also encourages you to map out your processes to make them more efficient. That reduces the overall time spent on dealing with payment collection.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Automate Your Payment Collection to Scale.","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Because your debt collection process is clear and efficient, your company is able to handle an influx of incoming invoices effortlessly.

\n"},{"acf_fc_layout":"paragraph","content":"

Scaling is virtually painless because it doesn’t put a strain on your financial or accounting teams. All the heavy lifting is done by the payment collection software and the workflows you set up.

\n"},{"acf_fc_layout":"paragraph","content":"

During growth spurts, you are able to receive payments efficiently. That guarantees good cash flow management during those critical moments. You know you’ll be able to pay your employees and providers on time, no matter what.

\n"},{"acf_fc_layout":"paragraph","content":"

Implementing a debt collection platform also sends a message that payment collection is a priority: to your clients and internally.

\n"},{"acf_fc_layout":"paragraph","content":"

By sending timely follow-ups, you show your customers that you’re on top of your accounts receivable management and that you mean business.

\n"},{"acf_fc_layout":"paragraph","content":"

It’s also beneficial internally, especially to your sales team. It puts an emphasis on cash collection – as opposed to signing new clients, which doesn’t immediately translate into money on your bank account.

\n"},{"acf_fc_layout":"paragraph","content":"

Using debt collection software helps you streamline your processes simply, so they can support your growth when it happens.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Debt Collection Software as Alternatives to Collection Agencies.","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Payment collection software is here to help you get paid faster. Being proactive in your accounts receivable management means:

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Dealing with Your Debts (and Debtors) Efficiently.","level":"h3"},{"acf_fc_layout":"paragraph","content":"

A good collection management system assists you in collecting overdue invoices that might be piling up. At a glance, you can see which payments are outstanding and how long ago their payment was expected.

\n"},{"acf_fc_layout":"paragraph","content":"

From there, you can decide to take action by contacting your debtor by email or phone call – which happens seamlessly because all their information is available on your software, ready for you to get dialing.

\n"},{"acf_fc_layout":"paragraph","content":"

On Upflow, you can even send them a formal letter, directly from the debt collection platform.

\n"},{"acf_fc_layout":"paragraph","content":"

You can choose from our different template email reminders, or leave an internal note for a team member to follow up on in a few days. You can also set up a workflow to know when to escalate the matter to the CFO when it becomes necessary. Need help writing the perfect email reminders? Check out our free collection email templates!

\n"},{"acf_fc_layout":"paragraph","content":"

All of these actions make for a powerful process for when your debtors aren’t paying – and prove you don’t need a debt collector to get paid!

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Prevent Bad Debt From Happening. ","level":"h3"},{"acf_fc_layout":"paragraph","content":"

When you have outstanding invoices, you are essentially extending a free credit to your customers, who therefore become your borrower.

\n"},{"acf_fc_layout":"paragraph","content":"

After a while, these invoices can turn into bad debt, meaning they’ll never get paid. More than a loss to your business, they are an operational cost and should be minimized.

\n"},{"acf_fc_layout":"paragraph","content":"

In order to not put your business at risk – and to have optimal cash flow, it’s essential to quickly take action. That’s what a debt collection system is for.

\n"},{"acf_fc_layout":"paragraph","content":"

A debt collection system provides the right workflows and tools to help with your debt collection. It helps you be proactive with its automated workflows and payment processes.

\n"},{"acf_fc_layout":"paragraph","content":"

For instance, you can set up an email sequence using email sequencing tools that goes towards your regularly late payers, or to the clients who have more than 60 days overdue invoice.

\n"},{"acf_fc_layout":"paragraph","content":"

More than payment processing, debt collection software will help better manage your accounts receivable. It contributes to reducing the invoices that could turn into bad debt but also frees up your time to focus on the accounts that need it the most. In the end, it improves your cash flow management.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Reduce Churn and Late Payment Rates.","level":"h2"},{"acf_fc_layout":"paragraph","content":"

A huge benefit to using payment collection software is the payment reminders functionality. It helps with reducing bad debt (like we saw above) by making sure you are paid on time. It also reduces your churn rate.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Using Segmentation to Reduce Late Payment.","level":"h3"},{"acf_fc_layout":"paragraph","content":"

With the best debt collection software, you can go a step further by setting up different payment reminder workflows.

\n"},{"acf_fc_layout":"paragraph","content":"

You can have different sequences for:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"New clients: to remind them of your payment instruction."},{"text":"Corporate accounts: to check if their accounting department received your invoice."},{"text":"Small business: to offer payment plans if they have trouble paying your invoices."},{"text":"Regular late payers: to send payment reminders before the due date"},{"text":"90-days overdue: to escalate the matter in a polite but assertive way."},{"text":"Ect. "}]},{"acf_fc_layout":"paragraph","content":"

For clients that require more attention (very important or very late ones), you can also send them a 100% personalized email. The great thing is you get to choose the degree of automation you need for each segment of your client base.

\n"},{"acf_fc_layout":"paragraph","content":"

The idea behind payment reminder automation is to make sure all your clients get the correct information, at the right time. That includes their invoice reference and amount, but also the payment instructions they need, or how overdue they are.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Automate Payment Reminders to Reduce Churn Rate.","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Your churn rate is the rate at which your customers are leaving you. It’s one of the 9 key financial metrics to track in your business.

\n"},{"acf_fc_layout":"paragraph","content":"

You have two types of churn rates:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Voluntary: when your customer makes the conscious decision to stop working with you."},{"text":"Involuntary: when your customer doesn’t make a clear decision, but it happens anyway."}]},{"acf_fc_layout":"paragraph","content":"

Involuntary churn often happens because of repeated payment failures, like if their credit card expired.

\n"},{"acf_fc_layout":"paragraph","content":"

Being able to notice when involuntary churn happens and be proactive about it can be a game changer for your cash flow.

\n"},{"acf_fc_layout":"paragraph","content":"

Payment collection software can help you set up an email workflow for this precise situation, so your client knows it happened and can do something about it quickly. They’ll also appreciate your following through, which fosters a good customer relationship.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Better Payment Experience. ","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Payment collection software is optimized for payments. Concretely, it means that everything is designed and thought-out to make payments easier. That leads to you getting paid faster.

\n"},{"acf_fc_layout":"paragraph","content":"

One of the ways it achieves this is by offering various payment options to your clients. With Upflow for instance, your customer can pay via credit card, debit card, or wire transfer among many options.

\n"},{"acf_fc_layout":"paragraph","content":"

You can set up an email workflow for each type of payment, with the relevant payment instructions (direct link to pay with a credit card, instructions for ACH, etc.). If you have a subscription-based business, offering them to pay via credit card means recurring income, (almost) effortlessly.

\n"},{"acf_fc_layout":"paragraph","content":"

More payment options mean being able to work with different clients from different countries, too. Make sure your software solution supports different currencies to make the most of this!

\n"},{"acf_fc_layout":"paragraph","content":"

A great payment experience also involves using a payment processing interface that’s user-friendly and easy to navigate.

\n"},{"acf_fc_layout":"paragraph","content":"

All in all: the easier it is for them to pay you, the faster they will. It’s the golden rule of good debt collection management, which leads to more cash flow.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Access Real-Time Analytics.","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Another advantage of using payment collection software is the visibility it gives you. At a glance, you can see your outstanding invoices and some of the important accounts receivables metrics of your business, such as:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Your Days Sales Outstanding (DSO)"},{"text":"Your Collection Effectiveness Index (CEI)"},{"text":"Your Aging Report,"},{"text":"Your Billing Cohort."}]},{"acf_fc_layout":"paragraph","content":"

KPIs are calculated automatically for you, in real-time.

\n"},{"acf_fc_layout":"paragraph","content":"

Your receivable management solution should work in sync with the other software solutions in your tech stack. It means your debt-collecting software is connected natively or via API with your accounting software, billing tool, and any other ERP you want (like your CRM).

\n"},{"acf_fc_layout":"paragraph","content":"

Because they all work together, you get better visibility over your business, while trusting your data is accurate.

\n"},{"acf_fc_layout":"paragraph","content":"

Debt collector software like Upflow also uses machine learning to help with your forecast. You can for example know in advance how much cash will come into your business.

\n"},{"acf_fc_layout":"paragraph","content":"

Better data allows you to make better and faster decisions for your business. If your DSO is too high, you can decide to review your credit management terms for instance.

\n"},{"acf_fc_layout":"paragraph","content":"

Payment collection software empowers you to make informed decisions for your company by:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Knowing what’s really happening in your business,"},{"text":"Taking action directly from the software solution."}]},{"acf_fc_layout":"paragraph","content":"

You can focus your collection efforts where it matters the most, measure your progress and course-correct as needed – all from your receivable management software! Need help calculating your main KPIs? Check our free AR metric spreadsheet and our DSO cheatsheet.

\n"},{"acf_fc_layout":"hubspot_cta","id":"eed4ccd6-5fb9-494d-8bba-c73d99199d77","alt":"Discover"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"The Best Collection Software? The One that Fits Your Needs!","level":"h2"},{"acf_fc_layout":"paragraph","content":"

You’ll find benefits to using collection software regardless of the nature and stage of your business.

\n"},{"acf_fc_layout":"paragraph","content":"

However, there are a lot of options on the market for B2B payment collection software. It’s important to pay attention to your specific needs now, and in the future, to choose one that will seamlessly integrate within your company system.

\n"},{"acf_fc_layout":"paragraph","content":"

Take a moment to map out your actual debt collection process to see where automation will help you. Consider both your current and future needs (a 2 years vision is optimal) when making a decision.

\n"},{"acf_fc_layout":"paragraph","content":"

Using a debt collection solution like Upflow from the start of your business will improve your efficiency and reduce your late payments. In turn, it helps foster your growth while you scale.

\n"},{"acf_fc_layout":"paragraph","content":"

Upflow helps you do all the tasks highlighted in this article, such as:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"

Payment reminders: Schedule automated payment reminders for your clients to reduce churn rate and get paid faster.

"},{"text":"

Payment options: Send direct payment links to pay online via credit and debit card (ideal for subscription-based businesses) or instructions to make a wire transfer.

"},{"text":"

Real-Time Analytics: Access your important A/R metric and measure your progress over time

"},{"text":"

Collaboration: Involve an unlimited number of collaborators - like people from your accounting and sales department to help follow through

"},{"text":"Customer experience: Deliver the information your clients need, when they need it."}]},{"acf_fc_layout":"paragraph","content":"

More than a list of features, Upflow is here to make your debt collection more efficient. Since your processes are streamlined and your repetitive tasks automated, it reduces the costs of your debt collection efforts.

\n"},{"acf_fc_layout":"paragraph","content":"

That all leads to a high ROI both on your software and your financial team. You also get more time to focus on what really matters: your growth.

\n"},{"acf_fc_layout":"hubspot_cta","id":"8df0d460-70d0-40c2-bea0-b8236477d27a","alt":"request a demo"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"paragraph","content":"

Key Takeaways:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Payment collection software is here to optimize your collection management. You can decide to automate part or all of your processes. Automation is more efficient and less error-prone than manual collection processes. "},{"text":"With debt collection software, you can send automated payment reminders, which helps your late payments and churn rates. "},{"text":"Because your receivables processes are scalable, your team can easily handle any influx of new payments. It also ensures you have the cash flow necessary to support your growth. "},{"text":"Payment collection software also helps deal with debt more efficiently. Automating your most repetitive tasks frees up your time, so you can focus on the accounts that need it the most. It also assists you in being proactive about your overdue invoices in the first place."},{"text":"Collections platforms like Upflow offer in-depth segmentation: you can create different workflows depending on different client subgroups or scenarios."},{"text":"Making payment easier for your clients is key to getting paid faster. Debt collection software provides a user-friendly experience, as well as several options to pay you. "},{"text":"Your payment collection software integrates with your other tools like your accounting software or billing platform, creating a connected collection system. "},{"text":"Real-time analytics that comes from your tech stack allows you to measure your collection effort over time and prioritize your energy. "}]}],"primary_category":{"term_id":376,"name":"B2B payments","slug":"business-to-business-payments","term_group":0,"term_taxonomy_id":99,"taxonomy":"category","description":"Payments are a crucial component of doing business. How to get paid? With which method? How to reduce late payments? Check out our guide to be on top of the game.","parent":0,"count":21,"filter":"raw"},"related_author_id":10653,"right_sidebar_call_to_action_id":"","right_sidebar_call_to_action_alt":"","date_modified":"29/07/2026","og_image":false,"og_title":"","og_description":"","canonical_mode":"auto","x_default_mode":"auto","_taxonomies":{"category":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":null},{"id":376,"name":"B2B payments","slug":"business-to-business-payments","description":"Payments are a crucial component of doing business. How to get paid? With which method? How to reduce late payments? Check out our guide to be on top of the game.","parent":null}],"translation_priority":[{"id":11,"name":"Optional","slug":"optional","description":"","parent":null}]}},"publishedAt":"October 5, 2022","publishedAtIso":"2022-10-05T02:00:00Z","modifiedAtIso":"$undefined"},{"title":"A Guide to Choosing the Right B2B Payment Methods for Your Business","description":"Your payment methods will impact your business’s long-term growth and scalability. So, what B2B payment methods exist, and which one should you choose for your business?","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2022/09/b2b-payment-methods.png","imageAlt":"","fields":{"link":"/blog/business-to-business-payments/b2b-payment-methods","_taxonomies":{"article_type":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":""}]},"author":{"name":"Côme Chevallier","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/5.png","description":"$62","position":"Director of Financial Services at Upflow","slug":"come"}},"acf":{"seo_title":"A Guide to Choosing the Right B2B Payment Methods for Your Business","seo_description":"Your payment methods will impact your business’s long-term growth and scalability. It's important to consider your current payment method needs but also think about your future ones. So, what B2B payment methods exist, and which one should you choose for your business?","body":[{"acf_fc_layout":"paragraph","content":"

Over the last decade, business-to-business payment methods have flourished. What exactly are we talking about here? Simply about how a transaction is going to be processed and money exchanged between businesses.

\n"},{"acf_fc_layout":"paragraph","content":"

Many different payment methods exist. They range from electronic options like credit cards, wire transfers, and Electronic Funds Transfers (EFTs) – to paper forms such as cash or paper checks. It’s all about making the right choice for your B2B payments.

\n"},{"acf_fc_layout":"paragraph","content":"

B2B payments are notoriously more complex than B2C payments. Typically, businesses deal with a higher volume of transactions, and processing times are longer due to checks and balances. Comparatively, B2C payment transactions are usually settled on the spot.

\n"},{"acf_fc_layout":"paragraph","content":"

The good news is, B2B payment technology has known changes in recent years, shortening processing times and making it less of a hassle for business owners. Still, the gap with B2C payment remains. If some businesses have made the switch to digital banking platforms, a staggering 81% of payments are made via paper methods in the US (McKinsey). It’s a shame when we know that automation and digital payment methods are a driving force in helping B2B businesses get paid on time.

\n"},{"acf_fc_layout":"paragraph","content":"

When selecting your payment methods, remember that it’s not only about getting the money into your bank account: your payment options will have an impact on your electronic invoicing, tracking, accounting, and more. Your selected payment method will affect your business’s long-term growth and scalability. Remember to keep in mind your current needs but also forecast your future needs.

\n"},{"acf_fc_layout":"paragraph","content":"

With all this in mind, we know it’s not easy to figure out which payment method is best for your business. In this article we answer the following questions:

\n"},{"acf_fc_layout":"paragraph","content":"

-What are your options with B2B payment methods?

\n"},{"acf_fc_layout":"paragraph","content":"

-What payment method should you choose for your business?

\n"},{"acf_fc_layout":"paragraph","content":"

Let’s get into it!

\n"},{"acf_fc_layout":"paragraph","content":"

Upflow is an AR cash collection software that supports a range of B2B payment methods. Our solution helps B2B businesses get paid faster and on time. Interested? Give it a go!

It’s safe to say that cold hard cash has been around for a very long time. Generally speaking, it’s a payment method that is recognized by most.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Why use cash for your business?","level":"h3"},{"acf_fc_layout":"paragraph","content":"

What are the benefits of cash payments? For starters, there are no transaction fees, and this can keep the cost of transactions low. Paying cash can be a quick way to process a payment. After all, once it exchanges hands it’s yours to keep.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"What are the disadvantages of cash? ","level":"h3"},{"acf_fc_layout":"paragraph","content":"

The downside of this method is that cash payments can create a negative cash flow. Once the cash is exchanged it is immediately deducted from your balance.

\n"},{"acf_fc_layout":"paragraph","content":"

We don’t recommend this payment method as it can be time-consuming to manually record transactions in your accounts. It’s not easy to track and can pose a security issue as it lacks traceability. Not to mention, you’ll have to go to a bank and deposit it.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Checks: still thriving despite long processing times","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Paper checks don’t need much of an introduction. They’ve been around for a while and remain a common B2B payment method. In fact, about 40% of B2B payments are still made by sending paper checks by postal service in the US, according to pymnts.com.

\n"},{"acf_fc_layout":"paragraph","content":"

But its usage has been in decline in the last decade. Its slow processing time has made it difficult to compete with newer online payment methods.

\n"},{"acf_fc_layout":"paragraph","content":"

Checks still remain a top payment method mainly because large companies – especially older ones – are just simply used to using them. Old habits die hard!

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Why use checks as a payment method?","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Some businesses like having a paper trail. Using checks will definitely tick that box. Another upside is that they do not need to be deposited immediately.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"What are the disadvantages of checks?","level":"h3"},{"acf_fc_layout":"paragraph","content":"

On the flip side, these advantages can also turn into disadvantages. Dealing with paper methods can be time-consuming and difficult to track. Your accounting team will need to manually record and reconcile invoices in their workflow. This definitely isn’t the best use of their time.

\n"},{"acf_fc_layout":"paragraph","content":"

This also means that paper checks slow down the time between your actually receiving the money in your bank account, impacting directly your business’s cash flow.

\n"},{"acf_fc_layout":"paragraph","content":"

Not to mention, that paper checks can also increase the risks of your business being exposed to payment fraud.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"What’s our recommendation?","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Checks can be a good payment method if you’re a small B2B business that isn’t processing a large number of transactions. We suggest that you consider switching to online payment methods to optimize this process to make sure you get paid faster.

\n"},{"acf_fc_layout":"paragraph","content":"

Keep in mind that it also depends on your clients: if you have enterprise-size accounts that offer consequent business and only use checks, you might just have to adapt!

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"ACH payments: practical but US-based ","level":"h2"},{"acf_fc_layout":"paragraph","content":"

ACH or Automated Clearing House is an electronic payment method that has become fairly common in the B2B digital payment ecosystem. It’s fast and is more efficient than paper methods.

\n"},{"acf_fc_layout":"paragraph","content":"

How does it work? It’s simple, the electronic transaction moves cash from one entity to another via bank accounts and a routing number.

\n"},{"acf_fc_layout":"paragraph","content":"

B2B businesses have a preference for this digital method because it’s cost-effective and usually has little to no associated fees.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Why use ACH payments?","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Automated Clearing House payments allow you to easily manage your cash flow and settle your accounts. They are traceable and will appear on your business accounts statement at the end of each month.

\n"},{"acf_fc_layout":"paragraph","content":"

Another added benefit is that ACH transfers can integrate into your business’s ERP system. This will save your finance team’s time and make record keeping much easier.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"What are the disadvantages of ACH payments?","level":"h3"},{"acf_fc_layout":"paragraph","content":"

The drawback to this digital method is that it can only be used in the United States and not for international payments. There is also a daily deadline to make these types of payments. If you miss the cut-off time you’ll be forced to wait until the following day before making the transaction.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"What’s our recommendation?","level":"h3"},{"acf_fc_layout":"paragraph","content":"

We recommend ACH payments to businesses in the US that rely on a subscription-based model or have recurring payments.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"hubspot_cta","id":"4bfd5bf6-2f07-4afb-af48-8222a7c6f72a","alt":"Payment reminders"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Credit cards: a good way to get extra credit","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Credit cards are a popular form of payment for B2B business transactions. Many companies have business credit cards or virtual credit cards such as Visas or Mastercards that can be added to your digital wallet. It’s a convenient payment method that can also offer you a credit line, giving you access to extra funds.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"What are the advantages of Credit cards?","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Using a credit card or debit card is a good digital payment method thanks to its traceability. Transaction records are easily accessed via electronic statements. This makes record keeping a lot easier for bookkeeping.

\n"},{"acf_fc_layout":"paragraph","content":"

This B2B payment method is also a good way to avoid exposing your business to cybercrime. Financial institutions nowadays offer one-time use digital cards or even ghost cards to reduce your risk of fraud.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"What are the disadvantages of credit cards?","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Using a credit card as a payment method can be very costly to your business. Credit card providers can charge up to 3% to 4% percent in processing fees. Making them an expensive option compared to other methods.

\n"},{"acf_fc_layout":"paragraph","content":"

Accepting credit cards as a form of payment can also lengthen your cash collection cycle as they often require management approval before they can be used.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"What’s our recommendation?","level":"h3"},{"acf_fc_layout":"paragraph","content":"

If you are a small business with a lower number of transactions then this could be a good payment option for you.

\n"},{"acf_fc_layout":"paragraph","content":"

However, we don’t recommend this as your primary payment method due to the processing fees mentioned above. This is even more true if you are a subscription-based business.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Wire transfers: fast but not 100% user-friendly ","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Similar to ACH payments, wire transfers are an electronic payment method often used for B2B transactions. Companies use this method to make real-time transactions.

\n"},{"acf_fc_layout":"paragraph","content":"

Two types of wire bank transfers exist. In a cash wire transfer, the funds are directly sent to a bank where the recipient can pick up the payment. In a digital wire transfer, the funds are digitally sent directly to the recipient’s bank account.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Why select wire transfers for your business?","level":"h3"},{"acf_fc_layout":"paragraph","content":"

This digital payment method has one of the fastest processing times. This is ideal for B2B businesses.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"What are the disadvantages of wire transfers? ","level":"h3"},{"acf_fc_layout":"paragraph","content":"

From your customer’s point of view, this option is a little inconvenient.

\n"},{"acf_fc_layout":"paragraph","content":"

With this method, customers first have to log in to their bank and manually input your business’s bank details to complete the transaction.

\n"},{"acf_fc_layout":"paragraph","content":"

In this scenario, the risk of human error can delay the reception of your payment. Also, it’s not very customer friendly, which can increase the time your customers take to pay you.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"What’s our recommendation?","level":"h3"},{"acf_fc_layout":"paragraph","content":"

This payment option is recommended for companies that operate on a global scale. Wire transfers are almost instant and the cash becomes available once the funds have been deposited in the account.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Digital payment platforms and gateways: our personal favorite","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Online payment gateways offered by fintech companies have grown in popularity in recent years. These technologies have disrupted the payments market and made online payment systems more popular. Some brands you might be familiar with are:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Paypal"},{"text":"Stripe"},{"text":"Venmo "},{"text":"Google Pay"}]},{"acf_fc_layout":"paragraph","content":"

How do they work? The digital platforms act as a payment processor. They electronically transfer funds from one account to another without using a bank account. These gateways act as a ‘middle man’ so to speak but are still connected to bank accounts.

\n"},{"acf_fc_layout":"paragraph","content":"

They have become a staple in the B2B payment landscape as they streamline the payment cycle.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Why use payment platforms and gateways?","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Payment gateways easily connect to your finance stack making invoice tracking in your accounting software a lot easier!

\n"},{"acf_fc_layout":"paragraph","content":"

They are a win-win for both your business and your merchants as they optimize the B2B payment process on both sides. They work similarly to a direct deposit. On top of that, they often have an analytical functionality to help you gain visibility on your payment cycle.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"What are the disadvantages of payment platforms and gateways?","level":"h3"},{"acf_fc_layout":"paragraph","content":"

The drawback to this option is that these platforms can request high usage fees. A lot higher than other forms of electronic payments. However, remember that you should always take into consideration your future needs. It might be more expensive today but it will probably save you time – and money – in the long run.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"What’s our reccomendation?","level":"h3"},{"acf_fc_layout":"paragraph","content":"

We highly encourage business owners to use this method as they can automate their accounts payables and accounts receivables process.

\n"},{"acf_fc_layout":"paragraph","content":"

This option is especially interesting for SaaS B2B companies that have a subscription-based billing model.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Selecting the right B2B Payment solution mix ","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Every business is different and will require different payment methods. It’s all about finding the right balance in your payment mix to match your business payment terms and your customer’s preferences.

\n"},{"acf_fc_layout":"paragraph","content":"

Remember that most customers do want to pay you. They just don’t know how. According to a 2020 McKinsey study, 78% of US consumers used at least one type of digital payment method, and 58% used two. So your job is to offer a mix of payment methods to make it easy to pay you!

\n"},{"acf_fc_layout":"paragraph","content":"

The easier it is to pay you, the quicker your customers will actually pay you. That’s why we offer several payment options on our AR solution payment portal, decreasing late payments as well as DSO.

Several factors must be considered when selecting your B2B payment method: the volume and frequency of your transactions, your business's pricing model, and if you are an international or cross-border business.

"},{"text":"

Keep in mind that you must fulfill your current payment method needs but also think about your future ones. This ensures that your payment stack is scalable as your startup business grows.

"},{"text":"

Several payment methods are available to you. It is your choice to select the ones that are right for your business model. Each option comes with its own advantages and disadvantages.

"},{"text":"Adopting a digital payment platform streamlines your accounts receivables process. Thanks to the gateway your payments can automatically be synchronized with your finance stack. "}]}],"primary_category":{"term_id":376,"name":"B2B payments","slug":"business-to-business-payments","term_group":0,"term_taxonomy_id":99,"taxonomy":"category","description":"Payments are a crucial component of doing business. How to get paid? With which method? How to reduce late payments? Check out our guide to be on top of the game.","parent":0,"count":21,"filter":"raw"},"related_author_id":10633,"right_sidebar_call_to_action_id":"","right_sidebar_call_to_action_alt":"","date_modified":"29/07/2026","og_image":false,"og_title":"","og_description":"","canonical_mode":"auto","x_default_mode":"auto","_taxonomies":{"category":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":null},{"id":376,"name":"B2B payments","slug":"business-to-business-payments","description":"Payments are a crucial component of doing business. How to get paid? With which method? How to reduce late payments? Check out our guide to be on top of the game.","parent":null},{"id":395,"name":"SaaS Finance","slug":"saas-finance","description":"SaaS businesses have specificities (different pricing ranges, subscription models, etc.) that can be overwhelming for their finance teams. Check out our latest articles on SaaS finance to bring your company to the next level!\n","parent":null}],"translation_priority":[{"id":11,"name":"Optional","slug":"optional","description":"","parent":null}]}},"publishedAt":"September 22, 2022","publishedAtIso":"2022-09-22T02:00:00Z","modifiedAtIso":"$undefined"},{"title":"Build the Right Payment Stack for Your SaaS","description":"Your payment choices will impact your organization, recruitment, and processes. Complexity reaches another level when you’re a B2B SaaS. Choosing the right payment stack is paramount: if you’re not careful, you might lose clients without even noticing it. So, what software do you actually need? How should you choose the right solutions?","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2022/09/business-to-business-payments-saas-payment.png","imageAlt":"","fields":{"link":"/blog/business-to-business-payments/saas-payment","_taxonomies":{"article_type":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":""}]},"author":{"name":"Côme Chevallier","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/5.png","description":"$63","position":"Director of Financial Services at Upflow","slug":"come"}},"acf":{"seo_title":"Build the Right Payment Stack for Your SaaS","seo_description":"Payments are crucial for any business. Complexity reaches another level when you’re a B2B SaaS as SaaS payments can be a real challenge. Choosing the right payment stack for your SaaS is therefore paramount!","body":[{"acf_fc_layout":"paragraph","content":"

Payments are crucial for any business. Your payment choices will impact your organization, recruitment, and processes. Choose only paper checks and your accounting team will spend time on manual tasks. Choose only digital solutions and you might cut yourself off from enterprise-size companies.

\n"},{"acf_fc_layout":"paragraph","content":"

Complexity reaches another level when you’re a B2B SaaS. SaaS payments can be a real challenge. Why? Because SaaS businesses blend in many different factors: different pricing plans, subscription-based models, recurring payments, high volumes of invoices, etc.

\n"},{"acf_fc_layout":"paragraph","content":"

On top of that, a big part of client churn in SaaS stems from involuntary churn. Involuntary churn is predominantly linked to issues with payments: failed payments on your payment gateway, wrong banking information, etc.

\n"},{"acf_fc_layout":"paragraph","content":"

Choosing the right payment stack for your SaaS payments is therefore paramount: if you’re not careful, you might lose clients without even noticing it.

\n"},{"acf_fc_layout":"paragraph","content":"

So,

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"What type of software do you actually need? "},{"text":"How should you choose the right solutions for your SaaS?"}]},{"acf_fc_layout":"paragraph","content":"

Read on to get the answers to all these questions and more.

\n"},{"acf_fc_layout":"paragraph","content":"

Upflow offers several online payment options for your SaaS payments and helps you get paid on time with personalized dunning emails and extensive analytics. Give it a try!

Let’s start at the beginning. What do SaaS payments imply and what type of tailored solution do they need? Let’s check out the different steps and actors involved.

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"

First, your customer chooses the payment plan he wants and payment method. He does so on a payment gateway. In the background, the payment processor handles the communication between your bank and his bank and sends back the information about payment approval or denial via the payment gateway.

"},{"text":"

Then, he enters his billing information so you can charge him each month (or trimester, year, etc). This happens on his merchant account, usually on the same platform as the payment gateway.

"},{"text":"Eventually, you need a subscription management system to take over recurring payments and keep your customers happy."}]},{"acf_fc_layout":"color_block","content":"

💡 Good to know: what’s the difference between a payment gateway and a payment processor?Payment gateways go hand in hand with payment processing software: today, more and more payment gateways offer processing services all-in-one. A payment gateway communicates the approval or decline of transactions. Payment processors work more behind the scenes: they transmit data securely to the different parties from the beginning of the process to the settlement of funds on bank accounts. In a way, they act as an intermediary between your bank and the bank of your client.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Payment gateways: what your customer sees first","level":"h2"},{"acf_fc_layout":"paragraph","content":"

The payment gateway is the interface between yourself and your client. It’s where he’ll choose his subscription options and different pricing plans. As such, it should offer a very simple customer experience as well as total security. It should also feature all the payment options and methods that you’ve chosen for your business (ACH, credit card, debit, etc).

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"What criteria should you consider when selecting a payment gateway?","level":"h3"},{"acf_fc_layout":"paragraph","content":"

To choose the right solution, you should consider the following criteria:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Integrations: one crucial thing is choosing tools for your finance stack that integrate together. Why? Because having an open ecosystem will make it much easier for you to scale and add other software in the future. "}]},{"acf_fc_layout":"bullet_list","items":[{"text":"User experience: choose software that is intuitive and easy to use to offer an effortless experience to your client. The simpler it is to pay you and the fewer steps there are, the better. "}]},{"acf_fc_layout":"bullet_list","items":[{"text":"Local compliance: you should take into account your geographical situation and currency needs If you’re an international SaaS, for example, you might prioritize software that handles many different currencies."}]},{"acf_fc_layout":"bullet_list","items":[{"text":"Security standard: needless to say, security is crucial when it comes to payments. You’ll be handling sensitive customer data like card details, and should check the security certifications of the solutions you’re considering to make sure you’re not taking any risks. "}]},{"acf_fc_layout":"bullet_list","items":[{"text":"Customer service: knowing you have someone on the other end of the line in case of an issue is important, especially when dealing with sensitive activities like payments. Make sure you’re comfortable with the level of customer service you’ll be getting."}]},{"acf_fc_layout":"bullet_list","items":[{"text":"

Pricing: it’s obvious that pricing plays a role in choosing software. However, keep in mind that you’re choosing not only for today but also for your future needs. You might want to go for the cheap solution thinking it will save you money on the spot, but it will actually cost you more money - and time - to change further when you’re handling a higher volume of transactions.

"}]},{"acf_fc_layout":"heading","text":"What are the best payment gateways on the market? ","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Some of the best solutions for B2B SaaS on the market are:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"

Stripe: Stripe Payments has the advantage of offering an all-in-one payment solution with payment processing as well as many customized options. It handles more than 100 currencies without charge and offers advanced security features like the SCA (Strong Customer Authentification). Their software also meets the PCI DSS standards. Regarding pricing, there are no monthly charges: you pay a percentage for each transaction. Keep in mind that fees are higher for non-EU cards, making it an easier choice for SaaS-based in Europe.

"},{"text":"

PayPal: Paypal has been a payment leader for more than 20 years now and handles around 25 currencies. They place a big focus on security and have a specific security program both for merchants and customers. Registration is free, and your fees will depend on the volume of sales and the region you make business in. However, PayPal has been known for being difficult to reach in case of a problem, so keep that in mind before making your choice.

"},{"text":"Braintree: Owned by Paypal, Braintree is adapted to e-commerce as well as SaaS merchants. They are present in many different countries and offer flat fee prices without adding heaving charges per transaction. They also have subscription management features."}]},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Subscription management tools: what your customers will use for payments during their lifecycle","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Your subscription management platform takes over once your client is onboarded and handles all your recurring billings, once the first payment is made via the payment gateway.

\n"},{"acf_fc_layout":"paragraph","content":"

It will ensure customer satisfaction and renewal. It is crucial to choose software tailored to your present and future needs. Keep in mind that some subscription management tools also offer payment gateways, making them all-in-one solutions. Sometimes, payment processing is included in the subscription management software, sometimes it is not.

\n"},{"acf_fc_layout":"paragraph","content":"

You might be tempted to build your own in-house software: don’t. Using a third-party company – that is an expert at what they do – is the better answer for many reasons. First, it’s their job and they have the resources that you might not have. Second, it’s their only job, meaning they will be 100% available to handle bugs and issues which probably won’t be your case.

\n"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"What criteria should you consider when selecting a subscription management tool?","level":"h3"},{"acf_fc_layout":"paragraph","content":"

To choose the right solution, you should consider the following criteria and features:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"

Customer Lifecycle Management:

How easily can your subscribers pause or cancel their subscriptions?
What options exist to implement setup fees and payment plans?
Are trial period discounts and coupons supported?

"}]},{"acf_fc_layout":"bullet_list","items":[{"text":"Billing Models: which payment frequencies (monthly, yearly, etc) are supported? Once again, take into account your future payment needs: you might be billing monthly for now but who knows how you’ll bill in the future.
"},{"text":"

Design and customer experience: once again, it’s crucial to make the experience as effortless as possible for your customers. It will reduce churn and increase loyalty and satisfaction. So,

How easy is it for customers to check out?
What is the design like along the customer journey?
How is the customer support? Can you easily reach out and get a quick answer?

"},{"text":"Compliance: just like your payment gateway, you should make sure the tool you select respects the GAAP and/or IFRS, complies with local taxes, and recognizes deferred revenue. It should also streamline revenue recognition.
"},{"text":"Third-Party Integrations: Choosing a management subscription software that connects with third-party software ensures all your stack - from CRM to A/R collecting - works seamlessly together. It’s crucial to take that into account, not only for your subscription management tool: for example, our AR solution, Upflow, integrates with various billing systems like Chargebee and Quickbooks.
"},{"text":"

Analytics: most subscription management platforms offer very extensive analytics dashboards that can be useful to understand how your business is going. Make sure the KPIs you need are on there.

"}]},{"acf_fc_layout":"heading","text":"What are some of the best subscription management tools on the market?","level":"h3"},{"acf_fc_layout":"paragraph","content":"$64"},{"acf_fc_layout":"paragraph","content":"

What we think: The big plus is that it’s free until you reach a certain revenue and offers full synergy with Strip Payments, used very widely today in B2B businesses. On the other hand, once you start growing fast, it can get expensive pretty fast. Keep aware!

\n"},{"acf_fc_layout":"paragraph","content":"

Chargify: specialized in B2B SaaS, Chargify offers endless personalization features and is very convenient for SaaS with complex billing plans.

Some of its main features are:
\n– Supports different pricing models and add-ons.
\n– Specific marketing functionalities like targeted promotions and discounts.
\n– Flexible billings: you can personalize your billing workflows to the maximum.

Pricing is 3-Tiered and goes from $599/mo to $3,499/mo with percentage overage.

\n"},{"acf_fc_layout":"paragraph","content":"

Chargebee: widely popular, Chargebee is an all-in-one platform for subscription SaaS. It connects with more than 30 payment gateways and is particularly adapted to businesses that intend to scale and grow exponentially from startup to enterprise. It’s also very secure, with SOC-1 and SOC-2 certifications.

Some of its main features are:
\n– Subscription management for the entire client lifecycle.
\n– Many marketing features and resources to customize communications.
\n– Specificities for more than 150 countries.
\n– Add-ons for tax compliance and payment gateways.

Free until the first $100.000 of revenue, it offers 2 tiered plans ($249/mo – $549) and an enterprise plan on request.

What we think: Chargebee strikes the right balance between coverage of use cases and easy implementation and customer experience.

\n"},{"acf_fc_layout":"paragraph","content":"

Zuora: tailored to enterprise-level SaaS and offering a premium experience, Zuora is considered by some as a great solution for established businesses that want to switch to a subscription model.

Some of its main features are:
\n– Maximum customization for billing cycles.
\n– Various third-party integrations (Upflow for example).
\n– Real-time communications with clients thanks to emails, text messages, and notifications.
\n– Advanced and comprehensive dashboards.

Pricing is on-demand, confirming the more upper-market positioning of Zuora.

\n"},{"acf_fc_layout":"paragraph","content":"

What we think: Zuora is a great tool to handle more complex transactions however it does take some time to set up and will require someone full-time to keep it running.

In addition to payment gateways and subscription management tools to handle your SaaS payments, implementing AR software will help you get even better visibility of your payments. AR software helps your SaaS business get paid on time. Solutions like Upflow automate your payment reminders and feature detailed receivables analytics like DSO or aging reports. With Upflow for example, you’ll be able to understand who pays you on time, and who doesn’t. You can also offer several payment methods to your customers: card payments, ACH, direct debit, etc. Because let’s face it: the easier it is to pay you, the quicker your customers will pay you.

\n"},{"acf_fc_layout":"hubspot_cta","id":"8df0d460-70d0-40c2-bea0-b8236477d27a","alt":"request a demo"},{"acf_fc_layout":"space_block"},{"acf_fc_layout":"heading","text":"Key takeaways","level":"h2"},{"acf_fc_layout":"bullet_list","items":[{"text":"Because of the complexity of SaaS payments, it’s crucial to have the right payment tools and software.
"},{"text":"Two major software are involved in SaaS payments: payment gateways - the first payment and contact your client will ever have with your business - and subscription management software - the way your client will pay you for the rest of his lifecycle.
"},{"text":"When choosing the right tools, consider the features you need now and will need in the future once your business grows and has more transactions.
"},{"text":"Some of the criteria to take into account before selecting your software are customer experience, third-party integrations (to billing solutions, CRM, etc), user experience, currencies, local compliance, security, pricing, etc.
"},{"text":"

Some of the best payment gateways on the market are Stripe, PayPal, and Braintree. Regarding subscription management tools, you can check out Stripe Billing, Zuora, Chargify, Chargebee, and others.

"},{"text":"Upflow helps you understand your SaaS payments better by giving you an overview of key AR metrics."}]},{"acf_fc_layout":"heading","text":"FAQs","level":"h2"},{"acf_fc_layout":"article_faq","items":[{"question":"Why is choosing the right payment stack so important for SaaS businesses?","answer":"

SaaS payments are complex—recurring billing, failed payments, multiple pricing models—and a lot of churn comes from payment issues. Picking the right stack helps you stay on top of it all and get paid on time.

\n"}]}],"primary_category":{"term_id":376,"name":"B2B payments","slug":"business-to-business-payments","term_group":0,"term_taxonomy_id":99,"taxonomy":"category","description":"Payments are a crucial component of doing business. How to get paid? With which method? How to reduce late payments? Check out our guide to be on top of the game.","parent":0,"count":21,"filter":"raw"},"related_author_id":10633,"right_sidebar_call_to_action_id":"","right_sidebar_call_to_action_alt":"","date_modified":"29/07/2026","og_image":false,"og_title":"","og_description":"","_taxonomies":{"category":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":null},{"id":376,"name":"B2B payments","slug":"business-to-business-payments","description":"Payments are a crucial component of doing business. How to get paid? With which method? How to reduce late payments? Check out our guide to be on top of the game.","parent":null},{"id":395,"name":"SaaS Finance","slug":"saas-finance","description":"SaaS businesses have specificities (different pricing ranges, subscription models, etc.) that can be overwhelming for their finance teams. Check out our latest articles on SaaS finance to bring your company to the next level!\n","parent":null}],"translation_priority":[{"id":11,"name":"Optional","slug":"optional","description":"","parent":null}]}},"publishedAt":"September 14, 2022","publishedAtIso":"2022-09-14T02:00:00Z","modifiedAtIso":"$undefined"},{"title":"Choosing the best accounting software for your business","description":"Choosing accounting software is a business decision. Here’s how to get involved and make an informed choice.","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2022/05/how-to-choose-accounting-software.png","imageAlt":"","fields":{"link":"/blog/accounting-software/how-to-choose-accounting-software","_taxonomies":{"article_type":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":""}]},"author":{"name":"Alexandre Antoine","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/9-1.png","description":"

\n","position":"Finance Director at Upflow","slug":"alex-finance-director"}},"acf":{"seo_title":"How to choose the right accounting software for your business","seo_description":"Here’s how to choose accounting software for your business, including 4 elements to keep in mind and popular types of accounting software.","body":[{"acf_fc_layout":"paragraph","content":"

A lot of people in business forget the purpose of accounting. It’s supposed to be for leadership, not for the government or taxes. Your accounting process should help you understand how your business is performing and drive better business decisions.

\n"},{"acf_fc_layout":"paragraph","content":"

The accounting software you choose should support that purpose and answer your accounting needs as well as the specificities of your business.

\n"},{"acf_fc_layout":"paragraph","content":"

If you’ve typically relied on your accountant to choose the finance tech stack for your company, or let an external accountant use a tool people within your company don’t even have access to, it’s time to update your methods.

\n"},{"acf_fc_layout":"paragraph","content":"

Here’s how to choose the best accounting software for your business.

\n"},{"acf_fc_layout":"heading","text":"Choosing accounting software is a business decision","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Your finance stack is not just a financial decision. It’s a business decision, because the data you glean from these tools can help you drive better business outcomes and manage your cash flow better.

\n"},{"acf_fc_layout":"heading","text":"Talk to the business team","level":"h3"},{"acf_fc_layout":"paragraph","content":"

The most important step in choosing accounting software is that the business team and leadership take part in the decision, even if you’re no longer a start-up and have large teams.

\n"},{"acf_fc_layout":"paragraph","content":"

The key question you should be asking your accountant is not, “How can I pay less in taxes?” It’s “How will we communicate with each other?”

\n"},{"acf_fc_layout":"paragraph","content":"

Your accounting process is key here, and the software you choose is central to making that work, depending on the accounting features it has. Your company should work with a solution that gives the right people across your business, sales, marketing, and finance teams visibility into performance while creating a channel of communication between you and your accountant.

\n"},{"acf_fc_layout":"paragraph","content":"

Don’t leave it up to your accountant or your finance team to make this decision on their own. They should ask you what you need out of an accounting solution to drive better business decisions.

\n"},{"acf_fc_layout":"heading","text":"Reconcile business decisions with your accounting system","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Where do you draw the information to set-up your business goals, benchmarks, and other decisions? How do you know the long-term value of any given customer? Where do you keep track of costs like cost of goods sold and customer acquisition costs?

\n"},{"acf_fc_layout":"paragraph","content":"

You should be able to point to your accounting system for all of these.

\n"},{"acf_fc_layout":"paragraph","content":"

Instead of siloing information across systems accessed by different teams, choose accounting software that facilitates processes involving all those teams. You should all be working from the same set of data to collectively make decisions that drive the business forward.

\n"},{"acf_fc_layout":"heading","text":"How to choose accounting software: 4 things to consider","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Keep these points in mind when choosing accounting software and considering your different accounting software options.

\n"},{"acf_fc_layout":"heading","text":"1. Choose an open and interconnected solution","level":"h3"},{"acf_fc_layout":"paragraph","content":"

A closed ecosystem should be a red flag when you’re looking at software companies. That means the tool is attempting to do everything on its own — which leads to being mediocre at everything instead of being the best for a single solution.

\n"},{"acf_fc_layout":"paragraph","content":"

Look for accounting software that is open and compatible with a variety of other tools, because you don’t know what your business will require in the future. What you need today will likely not be what you need six months from now, especially if you’re a small business owner or CFO.

\n"},{"acf_fc_layout":"paragraph","content":"

You can check this easily. Go on a company’s website to see how many apps they’re compatible with. Popular solutions like Xero and QuickBooks, for example, allow integrations with thousands of third-party apps to help the solution grow and change with your business. Sometimes you can even try out online accounting software for free and see the integration work directly. That’s the case for Upflow, our receivable management software!

\n"},{"acf_fc_layout":"heading","text":"2. Compliance with local law","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Your accounting solution needs to store financial information and facilitate reporting in accordance with financial and tax regulations in your country and state.

\n"},{"acf_fc_layout":"paragraph","content":"

In this case, your accountant is the best person to weigh in on whether certain software meets your requirements, but here are our recommendations for SMBs:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"In the U.K. or APAC region, use Xero."},{"text":"In the U.S., use QuickBooks."},{"text":"In Europe, use Pennylane."}]},{"acf_fc_layout":"paragraph","content":"

Overall, choose a tool that’s most widespread in your country or region of the world, because it’s most likely to be tailored to your regulatory needs.

\n"},{"acf_fc_layout":"heading","text":"3. Functionalities","level":"h3"},{"acf_fc_layout":"paragraph","content":"

In addition to looking for an open ecosystem and software that can grow with your business, consider the functionalities you need in your accounting software to support your business’s success.

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Features: Which features do you need — i.e. basic accounting, bookkeeping, invoicing, inventory management, payment processing, payroll, project management, multi-currency support, automation, a large number of users, real-time financial data?"},{"text":"Format: Will you choose a cloud accounting solution for greater accessibility or desktop software for increased security?"},{"text":"Customization: Which options for integrations and add ons do you require?"},{"text":"Ease of use: how much does design and UX count for you and your team?"},{"text":"Customer support: it isn’t exactly a functionality, but it’s really important you feel confortable interacting with your software’s customer support."}]},{"acf_fc_layout":"heading","text":"4. Pricing","level":"h3"},{"acf_fc_layout":"paragraph","content":"

You do need to consider your budget and look at all costs of a tool before deciding which one is right for you.

\n"},{"acf_fc_layout":"paragraph","content":"

Chargebee is a free accounting software if your turnover is less than 100.000$. A tool like QuickBooks is relatively cheap and a good tool to start with as a small business. You may consider making the switch from QuickBooks to a more robust tool like NetSuite down the line as your revenue grows — but this isn’t a simple process. You’re best off choosing a solution early that can grow in the direction you plan to grow your business, considering:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Integrations you may need to add in the future."},{"text":"International growth that’ll require additional regulatory compliance."},{"text":"The ability to add features and customizations as your needs change."}]},{"acf_fc_layout":"paragraph","content":"

When reviewing pricing, look at all the costs, not just the monthly or yearly subscription fee. Is there a set-up fee? Do you have to pay to download software? What will you pay to enable add-ons and integrations? Do you run the risk of an exorbitant monthly cost to accommodate the number of users your team needs?

\n"},{"acf_fc_layout":"heading","text":"Types of accounting software","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Depending on your business needs, you’ll choose from among these common categories of accounting software for your business:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Pure players: These solutions specialize in invoicing and meet the needs of a range of businesses. Examples include Chargebee, Stripe, Zuora, and Recurly."},{"text":"Accounting tools: These tools combine invoicing and accounting to reconcile the two functions in a single platform. Examples include some of the most popular accounting software for small businesses: QuickBooks, FreshBooks, Sage, and Xero."},{"text":"All-in-one: These solutions cover invoicing and accounting and are integrated with a larger software suite that includes functions like a CRM and sales and marketing tools. Examples include Zoho, Monday and Salesforce."},{"text":"ERP software: An ERP software (Enterprise resource planning software) includes functions to manage all operational needs for medium-size businesses, including an adaptable invoicing model. Examples include Oracle, Sage, and SAP."}]},{"acf_fc_layout":"heading","text":"Bottom line: Don’t reinvent the wheel","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Don’t bang your head against the wall or expend resources trying to find the perfect solution for your business. You’ll just run into a lot of sales pitches going that route. Instead, talk to people.

\n"},{"acf_fc_layout":"paragraph","content":"

Consult folks in your industry who are a few years ahead of your business. Ask about the challenges they face, what’s been working well for them, what hasn’t worked well, and what they wished they knew when they were at your stage.

\n"},{"acf_fc_layout":"hubspot_cta","id":"e976261e-5aab-42a9-8a35-a034be4e0730","alt":""}],"primary_category":{"term_id":369,"name":"Accounting and Software","slug":"accounting-software","term_group":0,"term_taxonomy_id":92,"taxonomy":"category","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":0,"count":27,"filter":"raw"},"related_author_id":10617,"right_sidebar_call_to_action_id":"","right_sidebar_call_to_action_alt":"","date_modified":"29/07/2026","og_image":false,"og_title":"","og_description":"","canonical_mode":"auto","x_default_mode":"auto","noindex":false,"nofollow":false,"_taxonomies":{"category":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":null}],"translation_priority":[{"id":11,"name":"Optional","slug":"optional","description":"","parent":null}]}},"publishedAt":"May 16, 2022","publishedAtIso":"2022-05-16T02:00:00Z","modifiedAtIso":"$undefined"},{"title":"Which SaaS Accounting Tools Should you Choose for your Growing Business","description":"Which SaaS accounting software is the right one for us? That’s a question every CFO/CEO of a B2B SaaS company has been faced with.","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2022/02/accounting-saas-growth.png","imageAlt":"","fields":{"link":"/blog/saas-finance/accounting-saas-growth","_taxonomies":{"article_type":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":""}]},"author":{"name":"Jean-Malo Le Dreff","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/10.png","description":"

About the Author

\n","position":"Director of Product Management at Upflow","slug":"jean-malo-le-dreff"}},"acf":{"seo_title":"Which SaaS Accounting Tools Should you Choose for your Growing Business ","seo_description":"Read a comparison of the most popular accounting software and tools for SaaS businesses.","body":[{"acf_fc_layout":"paragraph","content":"

Which SaaS accounting software is the right one for us? That’s a question every CFO/CEO of a B2B SaaS company has been faced with.

\n"},{"acf_fc_layout":"paragraph","content":"

The B2B SaaS industry is quite specific and so are your accounting needs. With a high volume of sales and fast growth, you need to be able to rely on your accounting software and tools to make strategic decisions. Revenue recognition is also something your tech stack must facilitate.

\n"},{"acf_fc_layout":"paragraph","content":"

However, we’ll admit it’s not easy to navigate through all the different types of tools and features they offer. Each software offers a unique set of possibilities, the question is: which one is the right one for your business?

\n"},{"acf_fc_layout":"paragraph","content":"

Want advice on choosing the right one and making your accounting solution a building block of your finance tech stack that drives your growth? Read on!

\n"},{"acf_fc_layout":"paragraph","content":"

You’ll learn about SaaS accounting and read a comparison of the most popular accounting software and tools for SaaS businesses. You’ll also learn more about Upflow, our Accounts Receivable software that makes you gain time and efficiency.

\n"},{"acf_fc_layout":"snippet_block","code":" $\"A/R$ "},{"acf_fc_layout":"heading","text":"Small reminders about SaaS Accounting :","level":"h2"},{"acf_fc_layout":"heading","text":"What is SaaS Accounting? ","level":"h3"},{"acf_fc_layout":"paragraph","content":"

SaaS accounting is different from “normal” accounting on different levels:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"SaaS deal with high volumes of sales,"},{"text":"There is a high diversity of offers and contracts,"},{"text":"Some SaaS have a subscription business model."}]},{"acf_fc_layout":"paragraph","content":"

The last characteristic is especially important, because it dictates how and when the revenue needs to be recognized. SaaS revenue recognition is highly specific and needs features of its own.

\n"},{"acf_fc_layout":"paragraph","content":"

Indeed, following the FASB’s ASC 606 and the IFRS15 standards, subscription revenues are to be recognized only when the service has been provided – not when income is received.

\n"},{"acf_fc_layout":"paragraph","content":"

From an accounting standpoint, this means having to spread out the revenues over a time period instead of being able to “cash it in” straight away.

\n"},{"acf_fc_layout":"heading","text":"Types of SaaS accounting","level":"h3"},{"acf_fc_layout":"paragraph","content":"

There are two types of accounting methods for SaaS:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Cash-based method: the transaction is recorded when the cash arrives or leaves the business’ bank account. "},{"text":"Accrual method: revenues and expenses are recorded when they are earned, i.e. when the service is rendered or the product ownership is transferred. "}]},{"acf_fc_layout":"paragraph","content":"

The cash-based accounting method suits small businesses better, as it is simple and relies on cash flow. For fast-growing companies, however, the accrual method is more efficient, tax-friendly and adapted to deferred revenue.

\n"},{"acf_fc_layout":"paragraph","content":"

SaaS scale-ups use the accrual method, which means they have to comply with the GAAP principles and the standards from the FASB and/or IFRS for revenue recognition.

\n"},{"acf_fc_layout":"paragraph","content":"

Fortunately, most SaaS accounting tools will facilitate this process.

\n"},{"acf_fc_layout":"heading","text":"Signs your accounting tools are no longer working for your business","level":"h2"},{"acf_fc_layout":"bullet_list","items":[{"text":"Your reporting isn’t accurate enough"}]},{"acf_fc_layout":"paragraph","content":"

Your financial tech stack should be able to present you with live data 24/7. Ideally, you should have a global view of your financial state while giving you the option to zoom in to every transaction. It should help you build strong financial reporting.

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Your operations are growing too complex for your current tools."}]},{"acf_fc_layout":"paragraph","content":"

SaaS have a growing complexity of offers and clients as they scale.

\n"},{"acf_fc_layout":"paragraph","content":"

As you expand your product range and customer base, you find yourself having to deal with a wide variety of contracts. That’s also true when you enter new markets or countries: each has its own specificities. Your operations are growing, and fast. You’re not able to keep up easily with the accounting side.

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Your team spends too much time chasing the right data."}]},{"acf_fc_layout":"paragraph","content":"

Growing SaaS means growing teams. It also means needing to work more efficiently. Instead of relying on different spreadsheets, or having the sales team always asking you for an invoice number, it makes sense to have centralized software that compiles and streamlines all your business information. Now more than ever, organizations understand the need for centralized data and transparency.

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Your accounting system isn’t integrated in your tech stack"}]},{"acf_fc_layout":"paragraph","content":"

If your accounting software is an island of its own – maybe residing only in your accountant’s offices – you’re doing something wrong.

\n"},{"acf_fc_layout":"paragraph","content":"

If you want to propel your growth, your accounting tools need to be connected to your tech stack. Working in an open ecosystem, through native integrations or APIs, will support your current needs and help you grow. In the future, it means you’ll be able to add new software that all connect together.

\n"},{"acf_fc_layout":"heading","text":"Best Accounting Software & tools for SaaS Companies in 2022","level":"h2"},{"acf_fc_layout":"paragraph","content":"

There is no one software that will meet all of your accounting needs. Hence the need to work within an open ecosystem where you can add software as you grow without having to replace everything.

\n"},{"acf_fc_layout":"paragraph","content":"

We’ve broken down the accounting software and tools into various categories:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Cloud-based accounting software,"},{"text":"Expense management tools,"},{"text":"Subscription management tools."},{"text":"Account Receivables Software"}]},{"acf_fc_layout":"heading","text":"Cloud Accounting Software ","level":"h3"},{"acf_fc_layout":"heading","text":"Quickbooks","level":"h4"},{"acf_fc_layout":"paragraph","content":"

Well-known across industries, Quickbooks is easy to use, affordable and integrates well with other applications. On the downside, its limitation on the number of users doesn’t make it the best software for SaaS scale-ups.

\n"},{"acf_fc_layout":"paragraph","content":"

Quickbooks offers a “Recurring Transactions” feature that allows you to automate a part of your subscription management.

\n"},{"acf_fc_layout":"paragraph","content":"

Sadly, its level of financial reporting is limited, so you’ll have to look at third-party applications to calculate your MRR and other relevant KPIs for your SaaS.

\n"},{"acf_fc_layout":"paragraph","content":"

nFor these reasons, Quickbooks is a better choice for small businesses like startups at an early stage.

\n"},{"acf_fc_layout":"heading","text":"Xero","level":"h4"},{"acf_fc_layout":"paragraph","content":"

Xero offers the same type of features and pricing as Quickbooks: the difference between the two mainly lies in geography. The company is based in New Zealand and particularly adapted for firms in the APAC region.

\n"},{"acf_fc_layout":"paragraph","content":"

Xero’s main advantage is the handling of multiple currencies as well as some refined functionalities such as the ability to sync bank transactions for automatic bank reconciliation.

\n"},{"acf_fc_layout":"paragraph","content":"

On the downside, it doesn’t have built-in payroll functionality, and offers it as an add-on with Gusto.

\n"},{"acf_fc_layout":"heading","text":"NetSuite ","level":"h4"},{"acf_fc_layout":"paragraph","content":"

NetSuite, from the Oracle group, is a great option for fast-growing SaaS.

\n"},{"acf_fc_layout":"paragraph","content":"

It offers various features to simplify your processes, from recording transactions to closing the books. Since your daily bookkeeping operations are automated, it gives you more time to dedicate to financial analysis and planning.

\n"},{"acf_fc_layout":"paragraph","content":"

It’s a centralized solution that integrates seamlessly with other applications, while remaining comprehensible and customizable. It’s a solid choice for the future, as it will be able to support your needs as you scale.

\n"},{"acf_fc_layout":"paragraph","content":"

Last but not least, NetSuite provides real-time insights on macro and micro levels.

\n"},{"acf_fc_layout":"paragraph","content":"

\n"},{"acf_fc_layout":"heading","text":"Expense Management Tools ","level":"h3"},{"acf_fc_layout":"heading","text":"Zoho Expense","level":"h4"},{"acf_fc_layout":"paragraph","content":"

As its name suggests, Zoho expense is dedicated to tracking your company’s expenses. It automates your cash outflows operations using your receipts or credit cards transactions, groups them together, and generates expense reports as you need them. Their reporting features are strong.

\n"},{"acf_fc_layout":"paragraph","content":"

Their user experience is good for finance and non-finance professionals alike. It’s a great tool to use when it comes to tracking your expenses throughout your company. You can set up expenses limits for your teams and make sure they are respected.

\n"},{"acf_fc_layout":"paragraph","content":"

Zoho Expense integrates with ZohoBooks and ZohoCRM, so you have a full suite fulfilling your business needs.

\n"},{"acf_fc_layout":"heading","text":"Spendesk","level":"h4"},{"acf_fc_layout":"paragraph","content":"

Another good choice to track your expenses is Spendesk. This software also allows you to set limitations over your company’s expenses, empowering teams to spend on what’s needed with virtual or prepaid credit cards.

\n"},{"acf_fc_layout":"paragraph","content":"

It offers real-time insights on expenses, allowing you to manage expenses across your company, see its evolution and dive down into each team’s spending. Bonus: you can have an unlimited number of users.

\n"},{"acf_fc_layout":"paragraph","content":"

Spendesk centralizes your expenses data without fussing over paperwork, producing in-depth reports. It states making book closing four times faster with their streamlined bookkeeping processes.

\n"},{"acf_fc_layout":"heading","text":"Subscription Management Tools.","level":"h4"},{"acf_fc_layout":"paragraph","content":"

Subscription management tools can make or break a SaaS business. It’s essential to choose the right software for your business – one that integrates into your finance tech stack.

\n"},{"acf_fc_layout":"heading","text":"Chargebee ","level":"h4"},{"acf_fc_layout":"paragraph","content":"

A leading subscription management platform that provides a payment processor as well, Chargebee is 100% dedicated to SaaS businesses.

\n"},{"acf_fc_layout":"paragraph","content":"

Their features allow for easy subscription management, from first subscription to set up fees and renewal. As they have in-built tools to reduce churn rates and remain compliant, they’re a one-stop software for B2B SaaS companies.

\n"},{"acf_fc_layout":"paragraph","content":"

Since their target market is quite specific, you also know they’ll keep adding features that make your life easier.

\n"},{"acf_fc_layout":"heading","text":"Zuora ","level":"h4"},{"acf_fc_layout":"paragraph","content":"

Specialized in subscription management across industries, Zuora offers three main features: finance, billing, and commerce. Together, they allow you to manage all the activities of your subscription management. From billing to tax management, they make your processes easier.

\n"},{"acf_fc_layout":"paragraph","content":"

With Zuora, you can manage different currencies and attribute different roles to your teams.

\n"},{"acf_fc_layout":"paragraph","content":"

They offer three different versions of their software depending on your current needs. They also provide extensive access to online resources to make the most of their software.

\n"},{"acf_fc_layout":"heading","text":"Accounts Receivables Softwares","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Last but not least, we can’t recommend enough to think about an accounts receivable software, like Upflow.

\n"},{"acf_fc_layout":"paragraph","content":"

Automating your accounts receivables will make you gain time and efficiency: no more manual invoice chasing and less late payments. Spend more time making strategic decisions and planning your growth.

\n"},{"acf_fc_layout":"paragraph","content":"

At Upflow, we offer useful features like real time A/R analytics, automated dunning and personalized customer portals for easy payment.

\n"},{"acf_fc_layout":"heading","text":"Key Takeaways ","level":"h3"},{"acf_fc_layout":"bullet_list","items":[{"text":"Accounting is an essential activity for SaaS that goes beyond simply complying with legal requirements."},{"text":"SaaS accounting tends to require more advanced features due to its complexity, especially as most SaaS are subscription-based."},{"text":"Real-time reporting and centralized data will make your decision-making more efficient across your company."},{"text":"Your accounting SaaS stack needs to evolve with you as you grow - today and tomorrow. Choose a solution that integrates into an open ecosystem to help you propel your growth."},{"text":"Automating the more tiresome bookkeeping tasks frees up your time for strategic financial planning"},{"text":"Accounts Receivables software like Upflow is the cherry on the cake of your finance stack: less manual tasks and more time for strategic planning."}]},{"acf_fc_layout":"snippet_block","code":" $\"A/R$ "}],"primary_category":{"term_id":395,"name":"SaaS Finance","slug":"saas-finance","term_group":0,"term_taxonomy_id":118,"taxonomy":"category","description":"SaaS businesses have specificities (different pricing ranges, subscription models, etc.) that can be overwhelming for their finance teams. Check out our latest articles on SaaS finance to bring your company to the next level!\n","parent":0,"count":25,"filter":"raw"},"related_author_id":10637,"right_sidebar_call_to_action_id":"","right_sidebar_call_to_action_alt":"","date_modified":"29/07/2026","og_image":false,"og_title":"","og_description":"","_taxonomies":{"category":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":null},{"id":395,"name":"SaaS Finance","slug":"saas-finance","description":"SaaS businesses have specificities (different pricing ranges, subscription models, etc.) that can be overwhelming for their finance teams. Check out our latest articles on SaaS finance to bring your company to the next level!\n","parent":null}],"translation_priority":[{"id":11,"name":"Optional","slug":"optional","description":"","parent":null}]}},"publishedAt":"February 16, 2022","publishedAtIso":"2022-02-16T01:00:00Z","modifiedAtIso":"$undefined"},{"title":"Choosing the Right Payment Processing Software for Your SaaS Scale Up","description":"Need a new payment processing software for your B2B SaaS? There are various criteria to keep in mind:","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2022/02/saas-payment-processing.png","imageAlt":"","fields":{"link":"/blog/saas-finance/saas-payment-processing","_taxonomies":{"article_type":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":""}]},"author":{"name":"Côme Chevallier","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/5.png","description":"$65","position":"Director of Financial Services at Upflow","slug":"come"}},"acf":{"seo_title":"Choosing the Right Payment Processing Software for Your SaaS Scale Up","seo_description":"an article detailing the various criteria to take into account when switching payment processor for B2B SaaS","body":[{"acf_fc_layout":"paragraph","content":"

As you well know, the B2C payment market has been rocked in the past 10 years. Many new players like PayPal and TransferWise have entered the market and disrupted it, creating new industry standards.

\n"},{"acf_fc_layout":"paragraph","content":"

For the B2B world, however, it’s different. In the last decade, a lot of areas in the B2B payment market have remained quite archaïc. In fact, in many industries, a lot of companies still process payment via checks (this old paper thing).

\n"},{"acf_fc_layout":"paragraph","content":"

Luckily – and especially for SaaS businesses – B2B payment processing has started to evolve over the past few years. Nowadays, you can find a plethora of solutions on the market.

\n"},{"acf_fc_layout":"paragraph","content":"

While choice is good, we all know that analysis paralysis is a real thing: it’s easy to be overwhelmed with all the options available. Add to this the high-pressure environment of fast-growing companies, and it’s easy for anyone to feel like there is no time and to jump on the first option available.

\n"},{"acf_fc_layout":"paragraph","content":"

When it comes to choosing a payment processing software, SaaS CFOs must have in mind:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Their long-term vision: the software adopted needs to fit the company’s current and future needs. Switching costs are too high to be changing tools every few years."},{"text":"Cost: most payment processing software have a very high cost - that’s a key criteria in the decision-making process"},{"text":"Churn rate: a suboptimal payment processing software can lead to involuntary churn. "},{"text":"Compliance & governance: the regulations are different across countries and the solution they choose must facilitate adhesion to local rules."}]},{"acf_fc_layout":"paragraph","content":"

The question, therefore, is: how to make sure all the above criteria are checked, while not spending months making a decision?

\n"},{"acf_fc_layout":"paragraph","content":"

In other words: how to choose the best processing software for your SaaS scale-up?

\n"},{"acf_fc_layout":"paragraph","content":"

Read on to discover the (surprising) answers that will make it easier for you to manage your SaaS payment solutions.

\n"},{"acf_fc_layout":"heading","text":"Introduction to SaaS Payment Processing","level":"h2"},{"acf_fc_layout":"paragraph","content":"

When it comes to SaaS payment processing, you know there is more than meets the eyes. A lot of different processes and functionalities go into the operations of selling SaaS – well beyond processing payments:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Checkout and customer experience,"},{"text":"Subscription management,"},{"text":"Tax and financial compliance,"},{"text":"Reporting and analytics,"},{"text":"Fraud prevention & security,"},{"text":"etc."}]},{"acf_fc_layout":"paragraph","content":"

Since the process isn’t only about payment, your perfect solution won’t be coming from only one tool. Indeed, payment processors are just one part of your full SaaS financial stack.

\n"},{"acf_fc_layout":"paragraph","content":"

So let’s bust this myth right away: there is no such thing as the “best payment processor”.

\n"},{"acf_fc_layout":"paragraph","content":"

The best processor for you is a combination of multiple processors and tools that are part of your overall stack – depending on your business type, needs, and specificities.

\n"},{"acf_fc_layout":"paragraph","content":"

Choosing the best finance stack for you means choosing a suitable payment processor for sure, but there is more to it. Your finance tech stack must meet other needs related to transactions, records, planning & forecasting, and strategic finance.

\n"},{"acf_fc_layout":"paragraph","content":"

Keeping the big picture in mind, let’s zoom in on our payment processing software choice again.

\n"},{"acf_fc_layout":"heading","text":"What Is a Payment Processor? ","level":"h2"},{"acf_fc_layout":"paragraph","content":"

First things first: what exactly is a payment processor?

\n"},{"acf_fc_layout":"paragraph","content":"

It’s a company that manages the transaction process, acting as a bridge between your customers, yourself, and your respective banks.

\n"},{"acf_fc_layout":"paragraph","content":"

Put simply, the payment processor communicates information from your customer’s card to your bank and the customer’s bank. If there are funds, the transaction goes through.

\n"},{"acf_fc_layout":"paragraph","content":"

A key thing to remember about payment processors is that they aren’t one size fits all – they’ll offer various payment methods, but rarely (if ever) cover them all.

\n"},{"acf_fc_layout":"paragraph","content":"

This means if you’re interested in more local payment options or if you have a key regional strategy, you’ll likely need to introduce a mixture of payment processing tools.

\n"},{"acf_fc_layout":"paragraph","content":"

Some payment processors may also tick other boxes of your stack, like subscription management and billing for example, which comes with additional costs.

\n"},{"acf_fc_layout":"paragraph","content":"

Lastly, some tools of your finance tech stack will not be payment gateways themselves but will integrate with payment gateways in order to collect payments online.

\n"},{"acf_fc_layout":"paragraph","content":"

That’s the example of Chargebee and Upflow – we give you more details about this below.

\n"},{"acf_fc_layout":"heading","text":"Challenges Associated with SaaS B2B Payments.","level":"h2"},{"acf_fc_layout":"paragraph","content":"

We mentioned it briefly in the intro: payments for B2B SaaS come with their set of challenges that a good payment processing software will solve – or at least make easier – for you:

\n"},{"acf_fc_layout":"heading","text":"User Experience","level":"h3"},{"acf_fc_layout":"paragraph","content":"

When it comes to B2B credit Card payments, your customer journey is quintessential. A confusing experience may result in late invoices – or high rates of abandoned carts if you’re self-serve.

\n"},{"acf_fc_layout":"paragraph","content":"

A poor payment experience will translate into a lack of trust for your users, a feeling you do not want to be associated with your product.

\n"},{"acf_fc_layout":"paragraph","content":"

On the other hand, a seamless experience will make your customer relationships smoother. Nowadays, most payment processing software has a good UX, but it’s still worth checking it yourself when you’re considering a switch.

\n"},{"acf_fc_layout":"heading","text":"Dunning and Involuntary Churn","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Dunning is a constant challenge of B2B SaaS companies. Each payment processing software will have different rules set up when a payment fails – make sure these workflows meet your needs or are customizable.

\n"},{"acf_fc_layout":"paragraph","content":"

For example, when do you want to be notified of a failed transaction: on the first fail? The third? Different scenarios exist, it all depends on what your company requires.

\n"},{"acf_fc_layout":"paragraph","content":"

It goes without saying that dunning can lead to involuntary churn, an important element to consider when choosing a payment processor. Make sure you choose a finance tech stack that enables you to follow dunning best practices and avoid this “passive churn”.

\n"},{"acf_fc_layout":"heading","text":"Varied Pricing Models & Subscription Management","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Your pricing model will directly influence the software you pick as a payment solution for your SaaS.

\n"},{"acf_fc_layout":"paragraph","content":"

One-time sales and subscriptions are handled differently, so make sure that the tool you pick has the features to support your SaaS payment model (which includes your pricing strategy and your payment terms).

\n"},{"acf_fc_layout":"paragraph","content":"

Pay special attention to:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Monthly, quarterly, and yearly payment options,"},{"text":"Set up fees, discounts, and payment plans."}]},{"acf_fc_layout":"paragraph","content":"

Usage-based or user-based pricing for example are treated differently and will therefore require different features from your payment processor.

\n"},{"acf_fc_layout":"heading","text":"Compliance with Local Authorities","level":"h3"},{"acf_fc_layout":"paragraph","content":"

The ability to manage different currencies is a sought-after feature for B2B Credit Card payment in SaaS (that’s also valid for direct bank transfer).

\n"},{"acf_fc_layout":"paragraph","content":"

If you’re planning to expand to more countries, make sure these currencies are supported by your payment processing software. The switching costs are high and it’s better to plan ahead.

\n"},{"acf_fc_layout":"paragraph","content":"

Payment processing software should also make your compliance easy. Whether it’s the PSD2 in Europe or the relatively new SCA (Strong Customer Authentication), you need to abide by them in a time-effective manner.

\n"},{"acf_fc_layout":"paragraph","content":"

Meeting your accounting needs and respecting the GAAP will also be facilitated by a good payment solution as they normally do the heavy-lifting for you.

\n"},{"acf_fc_layout":"heading","text":"How to Choose the Right Payment Processing Software for Your Scale-up.","level":"h2"},{"acf_fc_layout":"paragraph","content":"

There are two types of payment processing services:

\n"},{"acf_fc_layout":"heading","text":"1. All-in-One Services","level":"h3"},{"acf_fc_layout":"paragraph","content":"

These are the full-stack services like Stripe, Braintree, or Gocardless. They are convenient as they provide a payment processor, a merchant account, and some basic features for subscription management.

\n"},{"acf_fc_layout":"paragraph","content":"

They’re easy to use… if not efficient. For one, their costs tend to be higher – that’s the price of convenience.

\n"},{"acf_fc_layout":"paragraph","content":"

They also tend to be directed at SMBs. When you reach a certain stage, they either become too expensive or too limited (or both).

\n"},{"acf_fc_layout":"heading","text":"2. Subscription Management tools","level":"h3"},{"acf_fc_layout":"paragraph","content":"

The alternative to the above is subscription management software for SaaS. Chargebee and Recurly both include a payment processor plus many other features a scale-up needs.

\n"},{"acf_fc_layout":"paragraph","content":"

Since they are specifically serving SaaS companies, they are tailored to your needs – current and future ones.

\n"},{"acf_fc_layout":"paragraph","content":"

They support you in many stages of your customer lifecycle: subscription, set-up fees, renewal, and have built-in tools for reducing customer attrition while making sure you remain compliant.

\n"},{"acf_fc_layout":"paragraph","content":"

You get the idea: they’re the full package. Because they’re designed for B2B SaaS, you know that they’ll keep on developing new features that will serve you even more in the future.

\n"},{"acf_fc_layout":"paragraph","content":"

One final thing to consider when it comes to decision-making for your payment processor is the opportunity cost: yes, you could be switching tools every two years. You could also spend time on the integration of your many tools in your tech stack.

\n"},{"acf_fc_layout":"paragraph","content":"

You could even decide to go further and become a PayFac.

\n"},{"acf_fc_layout":"paragraph","content":"

But at Upflow, we believe that the right finance stack is one that:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Fits your current and future needs,"},{"text":"Integrates with your existing ecosystem,"},{"text":"Makes your life easier."}]},{"acf_fc_layout":"paragraph","content":"

That means going for a solution that other people have to manage, maintain, integrate and make compliant – versus building something in-house that you’ll have to worry about.

\n"},{"acf_fc_layout":"paragraph","content":"

That’s why we recommend focusing on solutions designed specifically for B2B SaaS scale-ups.

\n"},{"acf_fc_layout":"paragraph","content":"

At Upflow for example, we use Chargebee to manage our subscriptions. Good news is: they integrate with Upflow, which, obviously, we use internally as well to manage our accounts receivables.

\n"},{"acf_fc_layout":"heading","text":"Using Upflow to Enable Your B2B Scale-Up Process Payments.","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Upflow is a SaaS that allows you to collect your customer payments effortlessly. No more wasting your team’s time running after past due invoices.

\n"},{"acf_fc_layout":"paragraph","content":"

With Upflow you can automate payment reminders and accelerate communication with your customers.

\n"},{"acf_fc_layout":"paragraph","content":"

Our product is designed to help B2B SaaS collect payment easy by:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Keeping your clients up to date: your customers know when and what they owe exactly. Through their customer portal, they can see the list of their paid and unpaid invoices, adding transparency to the payment process. "},{"text":"Keeping the communication going: in a few clicks, your clients can let you know when you can expect their payment, as well as raise any disputes or questions on their invoices."},{"text":"Enabling new & flexible payment options: turn on new payment methods without complicated setup or fees. We also provide automatic reconciliation of your transactions. "},{"text":"Bringing you insights to help decision-making: get a live overview of your most important A/R metrics at any time."}]},{"acf_fc_layout":"hubspot_cta","id":"e976261e-5aab-42a9-8a35-a034be4e0730","alt":""}],"primary_category":{"term_id":395,"name":"SaaS Finance","slug":"saas-finance","term_group":0,"term_taxonomy_id":118,"taxonomy":"category","description":"SaaS businesses have specificities (different pricing ranges, subscription models, etc.) that can be overwhelming for their finance teams. Check out our latest articles on SaaS finance to bring your company to the next level!\n","parent":0,"count":25,"filter":"raw"},"related_author_id":10633,"right_sidebar_call_to_action_id":"","right_sidebar_call_to_action_alt":"","date_modified":"29/07/2026","og_image":false,"og_title":"","og_description":"","canonical_mode":"auto","x_default_mode":"auto","noindex":false,"nofollow":false,"_taxonomies":{"category":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":null},{"id":376,"name":"B2B payments","slug":"business-to-business-payments","description":"Payments are a crucial component of doing business. How to get paid? With which method? How to reduce late payments? Check out our guide to be on top of the game.","parent":null},{"id":395,"name":"SaaS Finance","slug":"saas-finance","description":"SaaS businesses have specificities (different pricing ranges, subscription models, etc.) that can be overwhelming for their finance teams. Check out our latest articles on SaaS finance to bring your company to the next level!\n","parent":null}],"translation_priority":[{"id":11,"name":"Optional","slug":"optional","description":"","parent":null}]}},"publishedAt":"February 1, 2022","publishedAtIso":"2022-02-01T01:00:00Z","modifiedAtIso":"$undefined"},{"title":"B2B SaaS Scale-ups: The Right Finance Stack To Drive Your Revenue Expansion","description":"Discover the ideal finance stack for your B2B SaaS Scale-Up.","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2021/12/saas-scaleups-finance-stack.png","imageAlt":"","fields":{"link":"/blog/saas-finance/saas-scaleups-finance-stack","_taxonomies":{"article_type":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":""}]},"author":{"name":"Quentin Gaudinat","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/4-1.png","description":"

About the Author

\n","position":"Global Sales Director at Upflow","slug":"quentin"}},"acf":{"seo_title":"B2B SaaS Scale-ups: The Right Finance Stack To Drive Your Revenue Expansion","seo_description":"Building the right finance stack is crucial to your success as a B2B SaaS scale-up. Read on to discover the insights shared by financial SaaS experts at our recent live event.","body":[{"acf_fc_layout":"paragraph","content":"

Growth is the number one priority for any Scale-up. And in an increasingly competitive landscape, it’s important to pay attention to which tools you use to accelerate your success.

\n"},{"acf_fc_layout":"paragraph","content":"

They can help propulse your business – or they can hinder your growth. Although a proper finance department tends to be one of the newest later additions in most scaleups, there must be proper resources allocated to it. A good finance stack is one of them.

\n"},{"acf_fc_layout":"paragraph","content":"

As a fast-growing B2B SaaS scale up your financial stack can be a crucial deciding factor in whether your business fails or succeeds.

\n"},{"acf_fc_layout":"paragraph","content":"

It helps support your growth by:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Allowing better communication between your teams,"},{"text":"Giving you an accurate overview of what is happening in real-time,"},{"text":"Automating the most repetitive tasks so you can focus on the ones making a bigger impact."}]},{"acf_fc_layout":"paragraph","content":"

Having the right finance stack really does drive your revenue expansion and improves cash flow. Upflow recently hosted a live event with financial SaaS experts to dive deep into the elements of an ideal finance stack.

\n"},{"acf_fc_layout":"paragraph","content":"

Many thanks to Jean-Thomas Cock, VP Finance at Proxyclick, Johnny Vincent CFO at ActivTrak, and John Pearce, Sr. Director of Product at Chargebee, alongside our own Director of Marketing Benjamin Twitchell for sharing their expertize at our live event.

\n"},{"acf_fc_layout":"paragraph","content":"

Keep reading to get:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"A complete vision of the ideal structure of a finance stack."},{"text":"Information on how to build a finance stack tailored-made for your B2B SaaS scale-up."},{"text":"The keys to benefiting from finance automation."},{"text":"How to gain visibility and reduce churn with connected systems."},{"text":"The best solutions to optimize revenue operations."}]},{"acf_fc_layout":"paragraph","content":"

Plus, you will find out what the best finance stack is for you right now.

\n"},{"acf_fc_layout":"paragraph","content":"

The Importance Of Your Finance Stack For Your B2B SaaS Scale-Up.

\n"},{"acf_fc_layout":"paragraph","content":"

Let’s start at the beginning: why is your finance stack important?

\n"},{"acf_fc_layout":"paragraph","content":"

At Upflow we’ve noticed that in the early days, companies often fail to prioritize their finance stack.

\n"},{"acf_fc_layout":"paragraph","content":"

But the truth is: you need to have financial data to make strategic business decisions. As Jean-Thomas from Proxyclick explains, the finance stack tends to be neglected because it doesn’t have a direct impact on revenue.

\n"},{"acf_fc_layout":"paragraph","content":"

There tends to be a focus on the general ledger and account systems but in reality, some of the building and collection applications are at least as important in that positioning process.

\n"},{"acf_fc_layout":"paragraph","content":"

Johnny from ActivTrak recognizes that getting buy-in from across the organization to invest in your finance stack over areas such as sales or marketing is always a challenge. However, having a strong finance stack gives the company a strategic advantage and positively impacts other aspects of the business.

\n"},{"acf_fc_layout":"paragraph","content":"

A Finance Stack That Drives Growth For B2B Scale-Ups

\n"},{"acf_fc_layout":"image","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2025/10/Finance-Stack-Pyramid-selection.png","caption":""},{"acf_fc_layout":"paragraph","content":"

In a recent live event with Lattice, we discussed that in general, there are four levels in a finance stack

\n"},{"acf_fc_layout":"paragraph","content":"

Four levels of an ideal finance stack:

\n"},{"acf_fc_layout":"paragraph","content":"

1. Strategic finance: Intersection of cross-functional data and teams

\n"},{"acf_fc_layout":"paragraph","content":"

2. Reporting & Planning: Budgeting, Insights, Forecasting

\n"},{"acf_fc_layout":"paragraph","content":"

3. Records: Reconciliation, recording transactions

\n"},{"acf_fc_layout":"paragraph","content":"

4. Transacting: Send invoices, receive payments

\n"},{"acf_fc_layout":"paragraph","content":"

According to Jean-Thomas, SaaS companies usually have limited finance or business operations teams. That means that very few people handle the tasks from the top of the pyramid to the base. Since you have limited resources, you need to be efficient in how you allocate them.

\n"},{"acf_fc_layout":"paragraph","content":"

One thing is sure: transactions will always happen in your company. Automating them allows for more time to be spent on the upper level of the pyramid. The goal would therefore be to replace levels 2, 3, and 4 with software tools and automation in order to be able to focus on level 1. Strategic finance is where the real value of finance is revealed.

\n"},{"acf_fc_layout":"paragraph","content":"

The next question is: when do you move from manual to automation for the lower levels?

\n"},{"acf_fc_layout":"paragraph","content":"

Johnny points out that regardless of your processes for transactions and recording, they become very strategic when you raise capital with external investors.

\n"},{"acf_fc_layout":"paragraph","content":"

Scalability is a huge issue. Every business will pick a different stage to implement some of these tools depending on their transactions and metric but reaching $10-20 million in annual revenue is a good time to think about automating and scaling.

\n"},{"acf_fc_layout":"paragraph","content":"

John adds that the order in which you do this is also important. If the base of your pyramid stack isn’t strong, then the rest isn’t going to be stable either: first, you need solid foundations. He suggests focusing on sending invoices and collecting payments first, before starting to worry about the other levels.

\n"},{"acf_fc_layout":"paragraph","content":"

The Keys To Building Your Finance Stack For Your SaaS Start-Up

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Open ecosystems are a must."}]},{"acf_fc_layout":"paragraph","content":"

To build the right finance stack, you need tools that speak to each other rather than having interfaces that need to be managed by the IT department.

\n"},{"acf_fc_layout":"paragraph","content":"

This approach is more cost-effective since the technical resources aren’t always there. Leveraging the existing apps, API, or financial SaaS software in an open, integrated ecosystem is a cost-efficient approach to building your finance stack.

\n"},{"acf_fc_layout":"paragraph","content":"

Jean-Thomas highlights that native integrations are always good if you work with other SaaS: if they break, somebody else is responsible for fixing them. When looking at tools for Proxyclick, they look at their features, consider whether it’ll serve them in the future, while also paying close attention to how it connects with other tools.

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Choose a stack that adapts to your future needs."}]},{"acf_fc_layout":"paragraph","content":"

“As you scale, you’ll have to think about the impact that this growth will have on your finance stack. Make sure your stack is built for your growth.” – John Pearce, Sr. Director of Product of Chargebee

\n"},{"acf_fc_layout":"paragraph","content":"

It’s not uncommon for companies to realize they’ve been using hundreds of different tools, because everyone in the company chose the ones they liked. That creates a lot of problems when it comes to migrating data, scaling, and making sure information is readily available.

\n"},{"acf_fc_layout":"paragraph","content":"

You then have to waste your resources sorting it out yourself rather than spending this time on the part of your product the customer actually interacts with. It’s a common error that can hinder a company’s growth.

\n"},{"acf_fc_layout":"paragraph","content":"

So what is the solution? Firstly, make sure management decides which apps and tools the company will use – the sooner, the better! Choosing and implementing the right financial SaaS tools makes growing easier.

\n"},{"acf_fc_layout":"paragraph","content":"

This is especially true for tools used to manage pricing, transactional billing, revenue recognition, and recording transactions: they’re extremely difficult to change out.

\n"},{"acf_fc_layout":"paragraph","content":"

It’s better to go for a service that is top of the range and that can scale with the other apps used in the company than going for a cheaper short-term solution. In the long run, the apps that fit your future needs will have a better ROI.

\n"},{"acf_fc_layout":"paragraph","content":"

There is also the fact that sometimes you’re so embedded in a tool that nobody wants to do a migration. This is also something potential investors will look into very thoroughly before investing.

\n"},{"acf_fc_layout":"paragraph","content":"

A good way to make sure you plan for your future is to make a cost-benefit analysis for your company 2 years from now.

\n"},{"acf_fc_layout":"paragraph","content":"

A Typical Finance Stack For B2B SaaS Scale-Ups

\n"},{"acf_fc_layout":"paragraph","content":"

The picture below is a generic layout of a finance stack. What’s important here? What do you need to pay attention to first? Here are the answers from our panel:

\n"},{"acf_fc_layout":"image","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2021/12/Brand-Diagrams-selection-1-scaled.png","caption":""},{"acf_fc_layout":"paragraph","content":"

Focus on:

\n"},{"acf_fc_layout":"paragraph","content":"

Billing software, Accounts Receivable software and CRM software are usually the first investments made by a company when scaling. It makes sense as you have to build a customer base and collect from them to be able to grow.

\n"},{"acf_fc_layout":"ordered_list","items":[{"text":"Billing & collection: In B2B SaaS especially, these should be the first tools to invest in, unless you have a very low number of invoices per year. They could be separate or the same tool but they need to work perfectly well together."}]},{"acf_fc_layout":"paragraph","content":"

2. CRM: As your sales team grows, you need to get a CRM tool that allows your salespeople to access the information they need through their own interfaces. That’s much better than them spending their time in your accounting or billing tool.

\n"},{"acf_fc_layout":"paragraph","content":"

Don’t focus on:

\n"},{"acf_fc_layout":"paragraph","content":"

An Accounting tool: at an early stage, you shouldn’t worry too much about it. Quickbooks goes a long way in terms of accounting. Focusing on the other apps is better. When you start scaling and reviewing your processes, you can choose an ERP or another accounting software.

\n"},{"acf_fc_layout":"paragraph","content":"

The Main Challenges Associated With B2B SaaS Finance Stacks

\n"},{"acf_fc_layout":"image","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2025/10/B2B-SaaS-Tree-selection.png","caption":""},{"acf_fc_layout":"paragraph","content":"

B2B SaaS Scale-Ups are sales-driven

\n"},{"acf_fc_layout":"paragraph","content":"

It means that pricing negotiations, flexible payments, and discounts are part of your business model.

\n"},{"acf_fc_layout":"paragraph","content":"

These need to be reflected in both your accounting processes and your sales stack and they need to match. You can’t have prices set up in one system but not reflected in another. Your stack also needs to be able to handle a salesperson creating a discount for a customer. You can anticipate these challenges through integrations between your different tools.

\n"},{"acf_fc_layout":"paragraph","content":"

International expansion of B2B SaaS Start-Ups

\n"},{"acf_fc_layout":"paragraph","content":"

Another challenge is when you extend your business to different countries. You need to be able to deal with different currencies, payment methods, or payment practices.

\n"},{"acf_fc_layout":"paragraph","content":"

For instance, in the US people pay mainly through cards but in Europe, there is a preference for direct debit. The way you handle, process, and reconcile payments is therefore very different. You must think about this when you start producing higher amounts of revenue.

\n"},{"acf_fc_layout":"paragraph","content":"

Which is another reason to use a tool or app: they can offer some knowledge that you don’t have on a topic, for example on taxes. They’re different in the European Union, in the US, … so to be compliant, you can either:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Hire people locally"},{"text":"Get a tool that provides that knowledge"}]},{"acf_fc_layout":"paragraph","content":"

Using an app is usually more cost-efficient. It gives you global reach and peace of mind.

\n"},{"acf_fc_layout":"paragraph","content":"

Finance Automation For B2B SaaS Scale-Ups

\n"},{"acf_fc_layout":"paragraph","content":"

At Upflow as soon as we have a manual process that works we automate it. We asked our speakers whether it was the same in their respective companies.

\n"},{"acf_fc_layout":"image","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2021/12/Finance-Automation-Benefits-copy-selection.png","caption":""},{"acf_fc_layout":"paragraph","content":"

As we saw before, you have 4 levels in finance operations. If you want to be efficient, automating the base levels is key. Instead of hiring more people to do repetitive tasks, you can use a tool that will streamline your processes. The real value of finance is in strategic decision-making.

\n"},{"acf_fc_layout":"paragraph","content":"

Since you never know how fast your company will grow, you need to be ready and start automating ASAP.

\n"},{"acf_fc_layout":"paragraph","content":"

The first task is to really understand your process. Write down your current process, as well as your expected outcome. This will help you and your team to adopt the right mindset.

\n"},{"acf_fc_layout":"paragraph","content":"

Once that is clear, you can move on to finding a tool that matches your expected outcome – make sure to maintain some flexibility here.

\n"},{"acf_fc_layout":"paragraph","content":"

While it’s tempting to build a tool that’ll match 100% of your current needs, it isn’t the best idea because:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"It's a waste of resources that could be spent on improving your product ;"},{"text":"Just because it fits your current needs doesn't mean this will remain the same in the future ;"},{"text":"It’s your responsibility to fix if anything goes wrong."}]},{"acf_fc_layout":"paragraph","content":"

Choosing an app that allows you to automate say 90-95% of your operations is usually good enough. You can deal with about 5-10% of manual operations. Especially if it helps you find the right tool and implement it faster.

\n"},{"acf_fc_layout":"paragraph","content":"

In the end, you’ll have a better ROI with tools and integrations. That’s without counting the added features to the software you use that may help you in the future too.

\n"},{"acf_fc_layout":"paragraph","content":"

The Benefits Of Interconnected Systems For B2B SaaS Scale-Ups

\n"},{"acf_fc_layout":"image","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2025/10/Accounting-ERP-Hub-selection.png","caption":""},{"acf_fc_layout":"paragraph","content":"

Visibility: Managing late payments and churn manually is not an efficient use of time. Having data pushed to you in real-time on the other hand will make it easier for you to make strategic decisions based on facts, not assumptions.

\n"},{"acf_fc_layout":"paragraph","content":"

For example, you might think that your company doesn’t discount a lot. However, the numbers might reveal something else and you may be surprised. The base of any pricing analysis is to start with accurate data.

\n"},{"acf_fc_layout":"paragraph","content":"

Choosing The Right B2B Finance Stack For Your Saas Scale-Up

\n"},{"acf_fc_layout":"paragraph","content":"

Example of stacks you can use, depending on your stage and sales model

\n"},{"acf_fc_layout":"image","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2021/12/Group-21-scaled.png","caption":""},{"acf_fc_layout":"paragraph","content":"

To sum up, to build your B2B SaaS Finance Stack:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Connect with peers"},{"text":"Know your processes and data"},{"text":"Prioritize open ecosystems"},{"text":"Think about your future needs"},{"text":"Buy instead of building"}]},{"acf_fc_layout":"paragraph","content":"

Q&A – questions asked by live participants

\n"},{"acf_fc_layout":"paragraph","content":"

Finance automation is often part of a wider cultural change? How do you encourage your staff to embrace this stage?

\n"},{"acf_fc_layout":"paragraph","content":"

Jean-Thomas said “At Proxyclick, it’s already part of our culture. When you grow you’ll have a need to combine different parts (like sales and customer service) into one tool to make better decisions. Change has to be in your DNA.”

\n"},{"acf_fc_layout":"paragraph","content":"

For Johnny, Finance people come after Marketing and Sales, when you realize you have a real business.

\n"},{"acf_fc_layout":"paragraph","content":"

Most people can understand that investing in long term industry-standards and connected tools rather than throwing money at problems is a good approach.

\n"},{"acf_fc_layout":"paragraph","content":"

You’re creating value by selling and at some point it’s more cost-efficient to automate. Apps have a good ROI so it makes sense once you get to this critical mass.

\n"},{"acf_fc_layout":"paragraph","content":"

What about analytics? Do you need to build a data hub? How do you get started with it and structure it with data analytics, metrics, and dashboard?

\n"},{"acf_fc_layout":"paragraph","content":"

According to Johnny, a lot of tools are available nowadays to collect and present data. You can start small and work on the things that are the most important for you now while thinking about the future. Start early!

\n"},{"acf_fc_layout":"paragraph","content":"

John agreeds and adds:

\n"},{"acf_fc_layout":"paragraph","content":"

“Slowly building up to the features and tools you need is a cost-effective way to approach it”.

\n"},{"acf_fc_layout":"paragraph","content":"

You don’t need to get into this big monolithic system that will “safeguard your future” but that you don’t have the resources to maintain right now. And you might not need the features anyways.

\n"},{"acf_fc_layout":"paragraph","content":"

Address the areas as you need to address them with the B2B SaaS tools. Start building piece by piece.

\n"},{"acf_fc_layout":"hubspot_cta","id":"e976261e-5aab-42a9-8a35-a034be4e0730","alt":""}],"primary_category":{"term_id":395,"name":"SaaS Finance","slug":"saas-finance","term_group":0,"term_taxonomy_id":118,"taxonomy":"category","description":"SaaS businesses have specificities (different pricing ranges, subscription models, etc.) that can be overwhelming for their finance teams. Check out our latest articles on SaaS finance to bring your company to the next level!\n","parent":0,"count":25,"filter":"raw"},"related_author_id":10653,"right_sidebar_call_to_action_id":"","right_sidebar_call_to_action_alt":"","og_image":false,"og_title":"","og_description":"","date_modified":"04/08/2026","canonical_mode":"auto","x_default_mode":"auto","noindex":false,"nofollow":false,"_taxonomies":{"category":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":null},{"id":395,"name":"SaaS Finance","slug":"saas-finance","description":"SaaS businesses have specificities (different pricing ranges, subscription models, etc.) that can be overwhelming for their finance teams. Check out our latest articles on SaaS finance to bring your company to the next level!\n","parent":null}],"translation_priority":[{"id":11,"name":"Optional","slug":"optional","description":"","parent":null}]}},"publishedAt":"December 2, 2021","publishedAtIso":"2021-12-02T01:00:00Z","modifiedAtIso":"$undefined"},{"title":"3 accounting technologies your business needs to thrive","description":"If you want to empower your team and build a scaling business, then you must guarantee to keep up with these 3 accounting technology features.","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2021/09/accounting-technologies.png","imageAlt":"","fields":{"link":"/blog/accounting-software/accounting-technologies","_taxonomies":{"article_type":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":""}]},"author":{"name":"Alex Louisy","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/7.png","description":"$66","position":"Co-founder and CEO of Upflow","slug":"alexandre"}},"acf":{"seo_title":"3 accounting technologies your business needs to thrive","seo_description":"Cloud accounting, 2. Open systems and connected techs, 3. Automated accounting technologies","body":[{"acf_fc_layout":"paragraph","content":"

The explosion in data and emerging technologies has transformed a lot of businesses.

\n"},{"acf_fc_layout":"paragraph","content":"

When we hear about technology trends in finance and accounting, we think about AI or blockchain and fail to understand how as a B2B business, we can leverage this now.

\n"},{"acf_fc_layout":"paragraph","content":"

However, business leaders should really evaluate how new technologies can be used strategically to achieve the company’s business objectives. (Remember, choosing the right finance stack is a business decision!)

\n"},{"acf_fc_layout":"paragraph","content":"

And there are numerous things you can implement – without reinventing the wheel – to scale your business now.

\n"},{"acf_fc_layout":"heading","text":"3 accounting technologies your business needs to thrive","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Some 82% of failed businesses in the US blame their demise on the same problem – poor financial management.

\n"},{"acf_fc_layout":"paragraph","content":"

If you’re running a fast-growing business, or a VC-backed company, staying on top of your cash flow might not be a priority. However, effective cash collection is crucial to building a healthy and scalable business.

\n"},{"acf_fc_layout":"paragraph","content":"

And it’s not just the loss of money from missing invoices that will cause your business to suffer. Sooner or later, your finance team will be wasting hours every day going through tons of manual accounting processes to chase up cash.

\n"},{"acf_fc_layout":"paragraph","content":"

By implementing the right technologies and taking control of your cash flow now, you’re helping to secure the long-term health of your business.

\n"},{"acf_fc_layout":"paragraph","content":"

If you want to empower your team and build a scaling business, then you must guarantee to keep up with these 3 accounting technology features.

\n"},{"acf_fc_layout":"heading","text":"1 - Cloud Accounting","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Cloud accounting means you keep your business’ books online. This isn’t as common a practice as you think with just 38% of European businesses using cloud-based financial software.

\n"},{"acf_fc_layout":"paragraph","content":"

Many companies still use offline systems downloaded to a hard drive and don’t realize how their choice is holding them back. Most desktop options only allow one person to access your company’s financial records at a time. You’ll also need to spend time backing up your data on a secondary hard drive or risk losing all your company’s financial data.

\n"},{"acf_fc_layout":"paragraph","content":"

With cloud accounting, you can access your records anywhere in the world. It’s a secure way to store your data that won’t require backing up on your part. You’ll also have access to real-time information on your company’s finances while enjoying the latest software your cloud service has to offer. Such software can also digitize and streamline invoicing processes.

\n"},{"acf_fc_layout":"heading","text":"The safest place to store your financial records","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Cloud-based systems usually offer auto-save functions and save data in multiple secure and physical locations to guarantee that your records are never lost. Cloud-based systems go through various cloud security assessments and also use encrypted connections to transfer your financial data. That means your records can’t be intercepted and read by any unauthorized users – only advisors and employees that you trust with your company’s login details can see your accounts.

\n"},{"acf_fc_layout":"paragraph","content":"

According to a study, some 94% of businesses say their security improved once they stored their financial data on a cloud. And another 91% said it also became easier to meet government compliance requirements.

\n"},{"acf_fc_layout":"heading","text":"Improve collaboration and access ","level":"h3"},{"acf_fc_layout":"paragraph","content":"

With cloud computing, you have 24/7 access to your accounts from anywhere in the world. You’re no longer tied to a physical location where your desktop program is installed. All you need is an internet connection to sign in and you can have every member of your team online at the same time.

\n"},{"acf_fc_layout":"paragraph","content":"

This mobility enables better collaboration across teams. Remember, it shouldn’t only be the CPA who has access to your accounting software. Accounting information should also be accessible to leadership and business teams to help drive better business decisions.

\n"},{"acf_fc_layout":"heading","text":"A scalable option for your business","level":"h3"},{"acf_fc_layout":"paragraph","content":"

With most cloud services, you can scale your requirements to what you need. You pay for the type of subscription you want and the features you need, nothing more.

\n"},{"acf_fc_layout":"paragraph","content":"

For example, NetSuite accounting adapts to the company size and growth based on the number of users to the subscription, and/or additional modules. NetSuite’s pricing is scalable and modular too as it will vary depending on the size of the team, and which features and integrations will be used.

\n"},{"acf_fc_layout":"heading","text":"Enjoy real-time insights into your financial information","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Accurate and real-time finance data is crucial for CFOs and business leaders to do their job.

\n"},{"acf_fc_layout":"paragraph","content":"

And it’s paramount to build a healthy and scalable business.

\n"},{"acf_fc_layout":"paragraph","content":"

With a cloud system, you can have access to integrated cloud analytics to better understand data. You can also improve your finance team’s efficiency by automatically creating personalized reports without having to do it manually.

\n"},{"acf_fc_layout":"heading","text":"2. Open systems and connected techs","level":"h2"},{"acf_fc_layout":"paragraph","content":"

“All-in-one” closed tools offer a variety of services but are actually often mediocre at everything, instead of excelling in one or two features.

\n"},{"acf_fc_layout":"paragraph","content":"

Your business can’t achieve its potential if it’s being held back by these types of closed accounting systems that won’t grow as your business does.

\n"},{"acf_fc_layout":"heading","text":"Allow integrations with third-party apps","level":"h3"},{"acf_fc_layout":"paragraph","content":"

When choosing your finance stack, you must put into the equation your future needs and challenges.

\n"},{"acf_fc_layout":"paragraph","content":"

But, how do you know if a system that fits your business now, will meet your needs as you grow?

\n"},{"acf_fc_layout":"paragraph","content":"

Sometimes you don’t know what you’ll require in the future. Choosing software that is open and compatible with a variety of third-party tools will ensure that you’ll be able to meet your needs when the time comes.

\n"},{"acf_fc_layout":"paragraph","content":"

Take Quickbooks for example. It’s compatible with more than 800 third-party applications.

\n"},{"acf_fc_layout":"paragraph","content":"

It’s the perfect invoicing solution when starting a business as it offers the most needed core accounting features for small businesses. Then as your business grows and you need greater functionality, you can choose from thousands of apps to install on their app store.

\n"},{"acf_fc_layout":"heading","text":"Don’t limit your system to the accounting team","level":"h3"},{"acf_fc_layout":"paragraph","content":"

As your business grows, you might need a system with access to more than just accounting or budgeting information. If you work for example with several subsidiaries, foreign currencies, or taxation standards, you’ll need a larger view of your business processes with real-time data.

\n"},{"acf_fc_layout":"paragraph","content":"

In that case, you must then prioritize systems that are not limited to the accounting team.

\n"},{"acf_fc_layout":"paragraph","content":"

With ERP software such as Netsuite, you’ll be able to integrate not just your financials under one system, but also human resource activities, manufacturing, supply chain, operations, and more. The data available to you will help you understand how the different parts of your business affect each other which in turn allows you to make more informed decisions.

\n"},{"acf_fc_layout":"heading","text":"3. Automated accounting technologies","level":"h2"},{"acf_fc_layout":"heading","text":"What is accounting automation? ","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Accounting automation enables your team to skip the most manual and labor-intensive tasks by doing them automatically. It gives your team more time to focus on high-value tasks instead, it reduces errors and enables higher productivity.

\n"},{"acf_fc_layout":"heading","text":"Benefits of accounting automation","level":"h3"},{"acf_fc_layout":"heading","text":"Automation saves you time and makes your business a more attractive place to work","level":"h4"},{"acf_fc_layout":"paragraph","content":"

The next generation of young workers has grown up with emerging technologies. This fact makes keeping up with the latest technology trends paramount to recruit top talents.

\n"},{"acf_fc_layout":"paragraph","content":"

With automated accounting technologies, you can automate mundane and time-consuming bookkeeping tasks and enable your team to be more productive.

\n"},{"acf_fc_layout":"paragraph","content":"

This also means for your finance team that:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"They are no longer preoccupied with low-value admin"},{"text":"You empower their digital accounting skills"},{"text":"You let them focus on the most important part of their role - improving the financial health of your business. "}]},{"acf_fc_layout":"heading","text":"Automated accounting technologies reduce costly errors and help you manage your workflows","level":"h4"},{"acf_fc_layout":"paragraph","content":"

Human error is the leading cause of accounting mistakes. Your bookkeeper must work with thousands of numbers and often to pressurized deadlines. Some 27.5% of firms report incorrect data being manually entered into their systems while 17% say customized Excel formulas have been deleted.

\n"},{"acf_fc_layout":"paragraph","content":"

Think about it – how easy is it to bill an invoice of $1900 instead of $9100? Little mistakes like this can cost you thousands of dollars.

\n"},{"acf_fc_layout":"paragraph","content":"

But thanks to automation, your accounting information is updated immediately and correctly into your books which reduces the risk of costly data entry mistakes. You can also categorize all of your transactions and find important financial information in seconds.

\n"},{"acf_fc_layout":"heading","text":"It’s easier for your customers to pay you faster and on time","level":"h4"},{"acf_fc_layout":"paragraph","content":"

Collecting money is a sensitive activity and you might see a warning when associating “payment collection” to “automation”.

\n"},{"acf_fc_layout":"paragraph","content":"

But automating your receivables processes won’t mean you’ll remove the human element from the equation. On the contrary, by automating the most recurring tasks, you’ll be able to spend more time on sensitive or larger accounts and add a “human” dimension when needed.

\n"},{"acf_fc_layout":"paragraph","content":"

Automating internal collection processes and customizing reminders at a customer level will help you maintain better customer relationships while boosting your finance team’s productivity.

\n"},{"acf_fc_layout":"paragraph","content":"

Automated accounting technologies can also make it easier for your customers to pay. You can offer automated direct debit payments, one-off credit card transactions, or even wire transfers.

\n"},{"acf_fc_layout":"heading","text":"Bottom-line","level":"h2"},{"acf_fc_layout":"paragraph","content":"

A business that is labor-intensive or wasting time on low-value tasks isn’t scalable. But with these accounting technologies, taking on more customers or staff is now as easy as buying a few add-ons. You’re not wasting money on capacity you don’t need and your company’s growth won’t be stunted because you don’t have the tools they need.

\n"},{"acf_fc_layout":"paragraph","content":"

According to recruiting agencies, the best talents want to work for a flexible business where mundane tasks are automated, freeing up time to improve the financial health of your company. That’s how accounting technologies make your team happier and help your business thrive.

\n"}],"primary_category":{"term_id":369,"name":"Accounting and Software","slug":"accounting-software","term_group":0,"term_taxonomy_id":92,"taxonomy":"category","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":0,"count":27,"filter":"raw"},"related_author_id":10619,"right_sidebar_call_to_action_id":"","right_sidebar_call_to_action_alt":"","date_modified":"29/07/2026","og_image":false,"og_title":"","og_description":"","canonical_mode":"auto","x_default_mode":"auto","_taxonomies":{"category":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":null}],"translation_priority":[{"id":11,"name":"Optional","slug":"optional","description":"","parent":null}]}},"publishedAt":"September 23, 2021","publishedAtIso":"2021-09-23T02:00:00Z","modifiedAtIso":"$undefined"},{"title":"RPA in Accounting: Tech Priority for Finance Leaders","description":"What is RPA, and why is it good for finance and accounting? This article answers your questions and offers practical examples to help you get started with RPA.","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2021/09/rpa-accounting.png","imageAlt":"","fields":{"link":"/blog/accounting-software/rpa-accounting","_taxonomies":{"article_type":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":""}]},"author":{"name":"Quentin Gaudinat","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/4-1.png","description":"

About the Author

\n","position":"Global Sales Director at Upflow","slug":"quentin"}},"acf":{"seo_title":"RPA accounting: how finance leaders are making technology a key priority","seo_description":"What is RPA? Why are RPA solutions good for finance and accounting? In this article, we give you all the answers. And practical examples to help you get started with RPA.","body":[{"acf_fc_layout":"paragraph","content":"

In 2021, growth is returning, and businesses can’t afford to slow down. More and more organizations worldwide are implementing solutions to be competitive. Chief Financial Officers (CFO) who want to be key players in the technology transformation of their field need to “leapfrog forward on finance tech”, underlines Alexander Bant from Gartner Finance. In a 2021 report, the research and advisory company surveyed 300 CFOs, heads of Financial Planning and Analysis (FP&A), and controllers.

\n"},{"acf_fc_layout":"paragraph","content":"

Their replies emphasized the need for “faster, more dynamic insights data and analytics” from these experts, the whitepaper says. Over 60% of Chief Financial Officers expect to spend more time on RPA (Robotic process automation) and other workflow automation in 2021. Over 60% expect that shift to be difficult but necessary to “free up finance from routine tasks” thanks to efficient and cost-effective automating methods. This is a needed transformation in an age that has shown that agility and resilience were two elements of success when facing disruptions.

\n"},{"acf_fc_layout":"paragraph","content":"

What is RPA? Why are RPA solutions good for finance and accounting? In this article, we give you all the answers. And practical examples to help you get started with RPA.

\n"},{"acf_fc_layout":"heading","text":"How does RPA work? ","level":"h2"},{"acf_fc_layout":"paragraph","content":"$67"},{"acf_fc_layout":"paragraph","content":"

In this article, we will focus on RPA for finance and accounting applications. However this technology can also expedite tasks in customer service, human resources, IT support, and supply chain management, just to name a few! Many sectors have invested in RPA in recent years, and it is about time Finance Leaders scale their stack making the most of what RPA solutions have to offer.

\n"},{"acf_fc_layout":"heading","text":"When can Robot Process Automation help finance and accounting departments?","level":"h2"},{"acf_fc_layout":"paragraph","content":"

In 2016, the Institute of Management Accountants (IMA) surveyed 751 financial executives, managers, and analysts in the United States on their accounting processes. Two-thirds of them said they relied on spreadsheets in their work. On average, they said it took seven days to shift data from temporary to permanent accounts. In a joint survey conducted by IMA and Deloitte in 2020, 76% of respondents still felt their accounting processes were less than 75% automated! That means financial statements take up a big part of the organization’s activities. It multiplies risks of inaccuracy, time wasted, employee frustration, and productivity losses.

\n"},{"acf_fc_layout":"paragraph","content":"

In accounting, financial services, and banking, RPA is similar to Excel macros. But RPA solutions are more comprehensive. They can run across several accounting and financial systems and process several interactions at the same time. RPA bots can automate data validations, process claims, fill forms, create reports and migrate data between applications… For instance, if you want to automate the filling of PDF forms such as a bank reconciliation form or an income statement, RPA ensures transaction data flows seamlessly between systems while handling high volumes of data.

\n"},{"acf_fc_layout":"paragraph","content":"

A company might want to implement Robot Process Automations for manual processes that are frequent and repetitive. Or tasks that, despite not being extremely complex, remain very tedious for a human worker. For the RPA to succeed, the process must be rule-based and work with structured data with clearly defined values. There should be a low variation rate between processes. Lastly, the inputs must be readable by the machine. Otherwise, the need for human action will happen too regularly to be worth it. Some operations that could be automated include collecting, (cross-)checking, migrating, and validating data, as well as reporting and reducing gaps between systems.

\n"},{"acf_fc_layout":"heading","text":"What are the benefits of RPA for finance and accounting? ","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Working towards more efficient business processes ensures better ROI (return on investment). Here are some RPA use cases that apply to finance and accounting tasks for you to make your RPA implementation as smooth as possible.

\n"},{"acf_fc_layout":"paragraph","content":"

RPA technology can be deployed in these instances:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"procure to pay actions with invoice processing"},{"text":"invoice data entry and extraction"},{"text":"entry and interface"},{"text":"receipt matching"},{"text":"accounts payable accrual journal entry..."}]},{"acf_fc_layout":"paragraph","content":"

It is also useful for accounts receivable, including cash applications where RPA is used to process the open receivable with information from the accounting system. From there, it can fetch bank statements and feed them into the accounting system. Finally, it can open vendor invoices and then close them to automate matching payments. Did you know that Upflow works with RPA for generating automated actions to help collecting payments?

\n"},{"acf_fc_layout":"paragraph","content":"

Our solution allows business teams to track and collect unpaid invoices collaboratively. It helps automate repetitive manual processes that are typically done in back-offices by humans: pull the list of customers owing money, filtering the riskier profiles, sending reminders, etc. Our goal is to streamline processes so that financial teams regain control over their receivables.

\n"},{"acf_fc_layout":"heading","text":"1. Increased efficiency and productivity","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Over repetitive tasks that do not need much pondering once the process has been automated, bots have the advantage over humans because they never get tired. They work faster and more accurately than employees. They can operate at a steady pace all day, every day, without issues. They are great assets to save time on specific tasks and dedicate it to high-value tasks instead. Take this example from the web development company Clarion Technology: they estimated that actions that would take up to two hours like opening 60 mails, copy-pasting their content, copy-pasting 60 sender addresses, and analyzing the emails and their marketing status would only take 8 minutes with RPA automation solutions.

\n"},{"acf_fc_layout":"heading","text":"2. Better accuracy and security","level":"h3"},{"acf_fc_layout":"paragraph","content":"

As long as the accounting automated processes are properly mapped and optimized, RPA platforms will drastically decrease human error and improve data security. This also limits the risk of information leaks from one platform to another while executing tasks.

\n"},{"acf_fc_layout":"heading","text":"3. Higher job satisfaction","level":"h3"},{"acf_fc_layout":"paragraph","content":"

The goal of RPAs is not to take people’s jobs. They aim to allow everyone to work smarter, not harder. When freed from repetitive, dull tasks, employees can showcase their analytical skills, explore new sides of their job, and feel irreplaceable and unique. They can also focus on customer care and hone their skills.

\n"},{"acf_fc_layout":"heading","text":"4. More precise analytics","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Robot process automation technologies provide a lot of data on the tasks they execute. This data allows for process improvement, better streamlining of business processes, and better decision-making to enhance efficiency.

\n"},{"acf_fc_layout":"heading","text":"5. Scalability and agility","level":"h3"},{"acf_fc_layout":"paragraph","content":"

RPAs ensure the smooth functioning of some core tasks of your business, even during crisis time (let’s say, during a pandemic, for example). They are easy to configure because they don’t revolutionize IT infrastructures or cause disruption in the business (because their core technology program is not altered). Of course, some complex tasks such as analyzing the data or adding several steps to an automation require programming skills. But to get started, RPA does not need programming knowledge! You can use RPA tools from UIPath, Blue Prism, and Automation anywhere to record tasks without any coding. RPA software is usually intuitive and designed for regular users to use. At Upflow, we understand that finance and accounting teams do not have a lot of time to learn new systems. That is why we create a solution that integrates very quickly with existing invoicing solutions.

\n"},{"acf_fc_layout":"heading","text":"What are the drawbacks of RPA in finance & accounting? ","level":"h2"},{"acf_fc_layout":"paragraph","content":"

One of the advantages of Robot Process Automation is also one of its drawbacks: its lack of complexity. RPAs cannot make decisions on their own unless they are supplemented with artificial intelligence (AI) or simply by a human. They won’t be able to analyze which supplier is the most cost-effective to reorder from them, for example. If the data is not electronic (a paper-based letter, an invoice that has been scanned but processed as an image and not a readable text), RPAs cannot read them and thus not process them because these types of inputs are not structured. RPA models work great with structured data, so it would be best to explore more about the difference between structured and unstructured data. The same issue might occur if supplier invoices or purchase orders are received in different formats, with different fields or fields placed in different document zones. One could say contracts, audio-recorded customer interactions, and physical paper copies are the enemies of RPAs.

\n"},{"acf_fc_layout":"paragraph","content":"

These software robots are limited, as they can only emulate simple, repetitive, high-volume human actions. They don’t have brains of their own – and that is not their point! To the companies afraid of implementing automated processes, think about this: RPAs are not a threat to your workers but help them feel more satisfied in their job. They save them time and energy. With that comes better productivity, reduced human errors, and more efficient workflows: all of which lead to better returns on investment for your company, as well as better employee engagement.

\n"},{"acf_fc_layout":"paragraph","content":"

Finance departments and accounting jobs have an opportunity to transform into high-value advisory roles. They can grow outside of the data-gathering, book-keeping box. Automation allows judgment and consulting skills to take the front row and make FP&A people valuable business partners and competitive employees. RPA also enables better cycle times and higher accuracy, which is essential for end-of-month reporting and financial close.

\n"},{"acf_fc_layout":"paragraph","content":"

RPA is, of course, not the only tool you can use to automate processes in your business and improve forecasting. Optical character recognition (OCR), web scraping, AI, machine learning, and QR code generators are some new technologies that leading finance teams can explore to streamline their finance processes.

\n"}],"primary_category":{"term_id":369,"name":"Accounting and Software","slug":"accounting-software","term_group":0,"term_taxonomy_id":92,"taxonomy":"category","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":0,"count":27,"filter":"raw"},"related_author_id":10653,"right_sidebar_call_to_action_id":"","right_sidebar_call_to_action_alt":"","date_modified":"29/07/2026","og_image":false,"og_title":"","og_description":"","canonical_mode":"auto","x_default_mode":"auto","_taxonomies":{"category":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":null}],"translation_priority":[{"id":11,"name":"Optional","slug":"optional","description":"","parent":null}]}},"publishedAt":"September 9, 2021","publishedAtIso":"2021-09-09T02:00:00Z","modifiedAtIso":"$undefined"},{"title":"Why Fast-growing Companies Should Choose NetSuite Accounting","description":"Choosing the right financial and accounting system is crucial. Discover why NetSuite Accounting might be your perfect choice with its future-proof technology.","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2021/08/netsuite-accounting.png","imageAlt":"","fields":{"link":"/blog/accounting-software/netsuite-accounting","_taxonomies":{"article_type":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":""}]},"author":{"name":"Jean-Malo Le Dreff","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/10.png","description":"

About the Author

\n","position":"Director of Product Management at Upflow","slug":"jean-malo-le-dreff"}},"acf":{"seo_title":"Why Fast-growing Companies Should Choose NetSuite Accounting","seo_description":"Choosing a financial and accounting system is a major business decision. NetSuite Accounting might be just the right option for you. Here are a few reasons to consider this future-proof technology for your company.","body":[{"acf_fc_layout":"paragraph","content":"

Is your financial tech stack scalable? Is it fit for a quick evolution in your business demands? The faster your company grows, the more urgent it is to make sure you are well equipped. Efficient systems can help you save time and drive your expansion. For Chief Financial Officers (CFO) or Chief Executive Officers (CEO), choosing a financial and accounting system is a major business decision. NetSuite Accounting might be just the right option for you. Here are a few reasons to consider this future-proof technology for your company.

\n"},{"acf_fc_layout":"heading","text":"What is NetSuite? ","level":"h2"},{"acf_fc_layout":"paragraph","content":"

NetSuite is a very popular integrated suite. With this cloud platform, users can manage their whole business process within a single system. NetSuite offers applications for every step of the company’s journey: from ordering and delivering to invoicing and accounting for the products. It targets small to midsize businesses across all industries. Wholesale distribution, manufacturing, e-commerce industries, nonprofits, etc.: NetSuite claims over 50,000 organizations trust its software around the globe. And it’s not just another accounting system: Oracle NetSuite offers Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), on top of well-rounded finance, accounting tracking, and tax management solutions.

\n"},{"acf_fc_layout":"paragraph","content":"

Is NetSuite good for accounting? NetSuite Accounting Software is a solid financial management system that can be expanded and integrates seamlessly with the rest of the suite. Its main strength is that it simplifies processes: recording transactions, managing payables and receivables, closing the books, etc. The NetSuite cloud ERP is one overarching platform to tailor and adapt to your business needs to increase productivity and save costs.

\n"},{"acf_fc_layout":"paragraph","content":"

If you’re hesitating between NetSuite and QuickBooks, you might want to check out our comparison here. The bottom line is, NetSuite provides financial management and data analysis that are crucial for fast-growing businesses with 10 to 1,000 employees. It’s geared mainly towards startups and organizations large enough to benefit from more complex features such as ERP solutions. On the other hand, QuickBooks tends to be best for small businesses just getting started, with low revenue. So, what are the benefits of NetSuite for fast-growing companies? Let’s review some key points.
\n

\n"},{"acf_fc_layout":"heading","text":"NetSuite Accounting: 5 benefits for Fast-growing Companies","level":"h2"},{"acf_fc_layout":"heading","text":"1. NetSuite: a centralized solution","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Accounting tends to fragment between several applications. For finance staff members in a small company, the management of invoices, orders, accounts receivable and payable may have started on Excel spreadsheets. They might have multiplied general ledgers. As the business grows, this lopsided system experiences more and more delays. That can lead to disparate datasheets, out-of-date templates, or conflicting numbers. It is good to think ahead about the infrastructure your business will need in six months, one or five years from now. That is how you decrease the risk of errors and bottlenecks.

\n"},{"acf_fc_layout":"paragraph","content":"

This patchwork of systems will stop being manageable once your business scales up. To avoid what it calls “a hairball of applications” ranging from accounting to order fulfillment, cash management, sales, and marketing, NetSuite offers a unified and centralized system. NetSuite’s Enterprise Resource Planning encompasses each specific purpose while automating manual tasks and gathering fragmented data. It replaces time-consuming bookkeeping and frees more time for data analyzing, budgeting, and decision making.

\n"},{"acf_fc_layout":"heading","text":"2. NetSuite ERP: a comprehensive and customizable ecosystem","level":"h3"},{"acf_fc_layout":"paragraph","content":"

NetSuite’s very flexible circuit reduces costs and optimizes time in a wide array of categories. It goes from CRM and ERP features to production management, financial management, financial planning, and more. The cloud platform displays all this data in clear and easily customizable dashboards, even for data that comes from other applications. How? NetSuite’s built-in functionality makes it able to support multiple applications in one platform for enhanced productivity. Each system works together as one application. The SuiteFlex technology platform facilitates vertical solutions and third-party capabilities.

\n"},{"acf_fc_layout":"paragraph","content":"

In that regard, NetSuite’s ERP is similar to Salesforce. Extremely configurable and customizable, it adapts its standard programs to the organization’s individual needs (key data points, corporate branding, terminology, etc.) thanks to industry-specific modules. You can, for example, pick from a variety of user types to give different permissions and tasks to various team members. Its open system also allows you to extend the NetSuite solution to many apps.

\n"},{"acf_fc_layout":"heading","text":"3. NetSuite, an open and interconnected accounting system ","level":"h3"},{"acf_fc_layout":"paragraph","content":"

The first rule of innovative accounting: no ecosystem can do everything on its own. Stay clear of closed ecosystems when you’re choosing accounting software. Instead of looking for a single solution, it’s best to bet on software like NetSuite: open and compatible with plenty of other tools. After all, you don’t know what your business will require in the future!

\n"},{"acf_fc_layout":"paragraph","content":"

NetSuite allows integrations with thousands of third-party apps including Upflow. We help your teams collect customer payments effortlessly and automate tedious payment reminders. We supercharge your existing collections workflow and synchronizes all of your NetSuite invoices on Upflow in a record time.

\n"},{"acf_fc_layout":"heading","text":"4. A scalable ERP system to go global fast","level":"h3"},{"acf_fc_layout":"paragraph","content":"

As its old slogan said, “one platform, no limits”. Once you transition to the NetSuite ecosystem, the investment carries on for years. The ERP application is renowned for its great scalability. No need to re-tool your system or re-platform it since you can add functionalities, add-ons, or platforms as needed. NetSuite also offers multi-currency, multi-tax, and multi-language support for businesses, invaluable for expanding enterprises that decide to go global.

\n"},{"acf_fc_layout":"paragraph","content":"

NetSuite adapts to the company growing horizontally (by simply adding more users to the subscription) and vertically (adding modules for new operations to the ERP system). The platform design aims at suppressing any limitations on your business growth.

\n"},{"acf_fc_layout":"paragraph","content":"

What about NetSuite’s pricing? It’s scalable too, and modular. Prices vary depending on the size of your team, which features and integrations you’ll use, and the length of your contract. You can speak with a representative to see a price estimate for your company’s size and needs. But in general, you start by licensing a suite based on your number of employees – some reviewers note pricing of around $100 (USD) per user per month. You then add the services you need to create your subscription package, depending on the number of legal entities, employees, and users your company works with. This modular approach reduces costs and encourages companies to feel empowered and like their needs are met.

\n"},{"acf_fc_layout":"heading","text":"5. Real-time visibility on your business data as you expand","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Streamlining your business as it grows is crucial to its success. With its KPIs, add-ons, and dashboards, NetSuite gives you a comprehensive picture of your business in real-time. How much cash flow you have, what your financial performance and inventory management look like. NetSuite’s compliance management tool and strong finance and accounting solutions shape an efficient financial reporting and communication system. The platform creates one place that acts as a reference for all users across the supply chain to consult the data for all business processes and departments and act on it. By pooling data accessible instantly, reports can be more accurate and timely and thus lead to quicker decisions.

\n"},{"acf_fc_layout":"paragraph","content":"

With its user-friendly, immediate view of core business metrics like finance, sales, and professional services, we can say NetSuite accounts is a powerful tech stack. Moreover, it’s an asset for your company to attract talents and stand out from your competition. It demonstrates your investment in efficient and future-proof tech to streamline your business intelligence.

\n"},{"acf_fc_layout":"heading","text":"Conclusion","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Are you ready to switch to NetSuite? Or is its high pricing deterring you? Perhaps the idea of setting up a new system makes you anxious. NetSuite can send implementation partners for support if you don’t have internal experts charged with the migration.

\n"},{"acf_fc_layout":"paragraph","content":"

And don’t forget: in the long run, your company cannot thrive if you haven’t anticipated its expansion. The earlier you implement NetSuite, the more time you will dedicate to business growth and consolidation without wasting time on administrative issues. The platform is especially innovative if you are scaling up internationally. With NetSuite’s support of multiple legal entities and multiple currencies, it becomes your best asset to assess your business performance at a global level. If after reading these tips, you realize you have other needs and criteria to consider before making a decision, that is totally valid. Need more advice? You can check our guide on how to choose the right accounting software for your business here. Good luck!

\n"}],"primary_category":{"term_id":369,"name":"Accounting and Software","slug":"accounting-software","term_group":0,"term_taxonomy_id":92,"taxonomy":"category","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":0,"count":27,"filter":"raw"},"related_author_id":10637,"right_sidebar_call_to_action_id":"","right_sidebar_call_to_action_alt":"","date_modified":"29/07/2026","og_image":false,"og_title":"","og_description":"","canonical_mode":"auto","x_default_mode":"auto","_taxonomies":{"category":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":null}],"translation_priority":[{"id":11,"name":"Optional","slug":"optional","description":"","parent":null}]}},"publishedAt":"August 26, 2021","publishedAtIso":"2021-08-26T02:00:00Z","modifiedAtIso":"$undefined"},{"title":"5 Signs Your Business Should Switch from QuickBooks to NetSuite","description":"CFOs and business leaders often switch from QuickBooks to NetSuite. Discover 5 signs it’s time for your business to make the switch.","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2021/08/quickbooks-to-netsuite.png","imageAlt":"","fields":{"link":"/blog/accounting-software/quickbooks-to-netsuite","_taxonomies":{"article_type":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":""}]},"author":{"name":"Jean-Malo Le Dreff","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/10.png","description":"

About the Author

\n","position":"Director of Product Management at Upflow","slug":"jean-malo-le-dreff"}},"acf":{"seo_title":"QuickBooks To NetSuite: 5 Signs Your Business Is Ready To Make The Switch","seo_description":"There are a variety of factors that lead CFOs and business leaders to switch from Quickbooks to Netsuite. Discover 5 signs it’s time for your business to make the switch.","body":[{"acf_fc_layout":"paragraph","content":"

Business leaders usually make two critical mistakes regarding their finance stack: first, they fail to realize the strategic impact of finance and accounting on their business. They often only see transactional aspects such as invoicing, reconciliation, and collections. However, choosing the right finance stack is a business decision and a strategic aspect of your business.

\n"},{"acf_fc_layout":"paragraph","content":"

The second mistake is thinking only about their immediate needs. As they scale, they realize (often too late) that they are trying to grow with insufficient tools or scrambling to upgrade too often as their needs change. You can avoid such struggles by building a financial stack now, for your future self.

\n"},{"acf_fc_layout":"paragraph","content":"

So far, you might have found QuickBooks helpful, but there are signs that seem to indicate it’s time to make the switch. In this article, we will compare QBO and NetSuite to help you decide when you should switch to NetSuite.

\n"},{"acf_fc_layout":"paragraph","content":"

Let’s jump in.

\n"},{"acf_fc_layout":"heading","text":"QuickBooks vs. NetSuite","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Both QuickBooks and NetSuite offer software that is tailored to help businesses manage their accounting processes. However, there is a massive difference between the two solutions.

\n"},{"acf_fc_layout":"paragraph","content":"

While QuickBooks is user-friendly and feature-rich accounting software for small and medium-sized businesses, NetSuite is an all-inclusive enterprise-level solution created for larger businesses that need more than a basic accounting tool.

\n"},{"acf_fc_layout":"paragraph","content":"

With QuickBooks, you’ll get access to easy financial solutions to manage customers, vendors, finance, and inventory, which makes it a great tool to run a small business.

\n"},{"acf_fc_layout":"paragraph","content":"

However, as your business grows, you might need more customization and advanced features such as a consolidated view of your different entities, which you won’t find in QuickBooks.

\n"},{"acf_fc_layout":"heading","text":"Features","level":"h2"},{"acf_fc_layout":"heading","text":"QuickBooks online features","level":"h3"},{"acf_fc_layout":"paragraph","content":"

QuickBooks online is one of the most feature-rich accounting solutions for small and medium-sized businesses. It comes with four different subscription plans that provide all the tools that SMBs need for accounting. These four plans include simple start, essentials, plus, and advanced.

\n"},{"acf_fc_layout":"paragraph","content":"

QuickBooks allows you to easily integrate with over 650 common business tools as your business grows. Popular integrations include those for enterprise project management software, payment processing, and CRM.

\n"},{"acf_fc_layout":"paragraph","content":"

QuickBooks is also pocket-friendly since it is designed for small businesses. This way, you don’t have to pay for advanced features you won’t use as you would with more advanced software.

\n"},{"acf_fc_layout":"heading","text":"NetSuite ERP features","level":"h3"},{"acf_fc_layout":"paragraph","content":"

NetSuite ERP (Enterprise Resource Planning) is the financial management branch of the NetSuite product suite. Instead of having different plans that you can choose from, NetSuite ERP comes in one overarching platform that can be tailored and adapted to your business needs.

\n"},{"acf_fc_layout":"paragraph","content":"

The platform comprises the following categories:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Financial management: finance and accounting revenue recognition, global accounting, billing, financial reporting, and consolidation."},{"text":"Financial planning: budgeting, planning, forecasting."},{"text":"Production management: work order management, planning and scheduling, product data management, and quality assurance."},{"text":"Warehouse and fulfillment: inbound logistics, inventory management, outbound logistics, and warehouse solutions."},{"text":"Order management: returns management, pricing and promotions, and sales order management."},{"text":"Supply chain management: planning, collaboration, execution, and support."}]},{"acf_fc_layout":"paragraph","content":"

The finance and accounting sections of NetSuite will provide you with all the features you need to manage your taxes, payments, and your accounting books. Some of these features include:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Customizable general ledger"},{"text":"Fixed asset management"},{"text":"Accounts receivable and accounts payable"},{"text":"Cash management"},{"text":"Automated domestic and global tax compliance tools"},{"text":"Payment management with SuitePayments for payment processing"},{"text":"Recurring bill and subscription management"},{"text":"Inventory tracking across multiple locations"},{"text":"Advanced reporting and forecasting tools"},{"text":"Pricing tools, sales orders, and purchase orders"}]},{"acf_fc_layout":"paragraph","content":"

NetSuite comes with pre-configured KPIs, reminders, workflows, and customizable dashboards that show you exactly how operations and accounting processes align and what you need to do. NetSuite gives you the core finance and accounting functions combined with strong compliance management. You also get real-time access to financial data, allowing you to quickly dig into details and generate statements and disclosures that comply with different financial requirements.

\n"},{"acf_fc_layout":"paragraph","content":"

Additionally, NetSuite gives you the ability to customize your accounting stack to suit your needs. Of course, these features will come at a higher price than you would pay for a premium version of QuickBooks, and you will require the help of a third party to integrate the software. However, you will find that once you have installed it, NetSuite lets you go way farther than you would with QuickBooks.

\n"},{"acf_fc_layout":"heading","text":"Pricing","level":"h2"},{"acf_fc_layout":"heading","text":"QuickBooks pricing","level":"h3"},{"acf_fc_layout":"paragraph","content":"

You can either purchase the desktop version of QuickBooks or use QuickBooks online which is a cloud-based online version of QuickBooks.

\n"},{"acf_fc_layout":"paragraph","content":"

The self-employed plan goes for $15 per month. This plan is better suited for freelancers and includes basic features such as the ability to track income, connect payment options, send invoices, estimate quarterly taxes, track expenses, and run simple financial reports.

\n"},{"acf_fc_layout":"paragraph","content":"

Simple Start Plan goes for $25 per month. This plan better suits contractors and small businesses and allows you to track sales, revenue, expenses, cash flow, sales tax, and send estimates and taxes.

\n"},{"acf_fc_layout":"paragraph","content":"

The plus plan goes for $70 per month. You will find this plan useful if you have a team of employees. The plan contains everything in the simple start plus additional features such as time-tracking for employees, and the ability to manage and pay bills within the accounting software. You can also grant access to up to five managers.

\n"},{"acf_fc_layout":"paragraph","content":"

The advanced plan goes for $150 per month and is designed for companies that value advanced reporting and personalized support. This plan allows for up to 25 users.

\n"},{"acf_fc_layout":"heading","text":"QuickBooks payroll pricing","level":"h3"},{"acf_fc_layout":"paragraph","content":"

QuickBooks allows you to add payrolls to your QuickBooks plan or purchase payrolls separately and manage both W-2 and 1099 employees including healthcare benefits, direct deposit, and 401(k).

\n"},{"acf_fc_layout":"paragraph","content":"

Payroll core costs $45 per month plus $4 per employee per month. It allows you to manage payrolls and benefits for your contracts and employees.

\n"},{"acf_fc_layout":"paragraph","content":"

Payroll premium goes for $75 per month plus $8 per employee per month. It gives you access to worker’s compensation, same-day direct deposit, and mobile employee time tracking for employees in the field.

\n"},{"acf_fc_layout":"paragraph","content":"

Payroll elite goes for $125 per month plus $12 per employee per month. It gives you access to a personal HR advisor and personalized support.

\n"},{"acf_fc_layout":"heading","text":"NetSuite pricing","level":"h3"},{"acf_fc_layout":"paragraph","content":"

As is the case with most enterprise-level business solutions, NetSuite offers a customizable pricing system. Rather than finding a list of their prices on their website, you will have to contact the company directly so they can create a plan specifically tailored to your business and come up with a price for it.

\n"},{"acf_fc_layout":"paragraph","content":"

That being said, the price you pay for your NetSuite software will be mostly determined by the size of your business, how many users you need, the features you need, and whether you are bundling different products among other factors.

\n"},{"acf_fc_layout":"paragraph","content":"

According to some reviewers, NetSuite charges $100 per user per month. The lowest tier goes for $100 per month and gives access to 10 users.

\n"},{"acf_fc_layout":"paragraph","content":"

Due to the high initial price involved, you might be tempted to continue using spreadsheets or add layers to your existing system to meet your financial goals. However, if you consider the amount of time you spend now on manual processes or trying to reconcile data, then imagine how much more time you will need in about two years when your company doubles in size. You will realize that it’s better to implement sooner than later a more suitable system that leaves you with more time to tackle important projects and let you focus on business growth.

\n"},{"acf_fc_layout":"paragraph","content":"

What’s more is that you need a stack that will continue to grow with your business, instead of requiring you to upgrade every few years.

\n"},{"acf_fc_layout":"heading","text":"Signs Your Business Is Ready To Switch To NetSuite","level":"h2"},{"acf_fc_layout":"paragraph","content":"

At this point, you must be wondering whether or not your growing business is ready to switch to NetSuite.

\n"},{"acf_fc_layout":"paragraph","content":"

Businesses usually need to upgrade their system when they reach around $10 million in recurring revenue. If you expect to reach this amount of revenue in a year, you should find some time sooner than later to upgrade to Netsuite.

\n"},{"acf_fc_layout":"paragraph","content":"

There are ways to help you determine when your business is ready. Start by examining your business’ needs and your key business requirements. Find out how much you are using QuickBooks, spreadsheets, and other applications. You should also analyze the amount of time and effort your business commits to QuickBooks and determine how and where you want to cut back.

\n"},{"acf_fc_layout":"paragraph","content":"

Here are 5 signs it’s time to make the move:

\n"},{"acf_fc_layout":"heading","text":"1. Fast growth","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Picture your business two years from now, whether you’re running a small business, a startup, a Limited Liability Company (LLC), or another type of growing company. Do you have the accounting tools and systems to meet the needs you are anticipating? Consider what you are already doing manually using your current stack. For example, with QuickBooks, your team might spend a great deal of time manually entering data on excel sheets, which is an outdated, time-consuming, and error-prone process.

\n"},{"acf_fc_layout":"paragraph","content":"

How much more time will you spend in the future on the same manual tasks when your business grows bigger?

\n"},{"acf_fc_layout":"paragraph","content":"

As Jason Lopez, the Controller at Lattice mentioned in a recent webinar, you need to choose a tech stack that will grow with your business needs. The good thing about NetSuite is that it is already tried and tested and you know right from the start that you are implementing a future-proof technology. You don’t have to keep asking yourself what you can or cannot do when the time comes because you know your stack will expand with your needs.

\n"},{"acf_fc_layout":"heading","text":"2. Attracting talent","level":"h3"},{"acf_fc_layout":"paragraph","content":"

As a fast-growing company, you know how vital it is to attract and retain the best talents. However, appealing to top executives involves fierce competition.

\n"},{"acf_fc_layout":"paragraph","content":"

One way to stand out from your competition is to have the right tech stack. In that sense, Netsuite is also an asset to attract talents. Would you imagine yourself working in a company relying on basic accounting tools and spreadsheets? Or rather choose one that offers top finance and accounting solutions?

\n"},{"acf_fc_layout":"heading","text":"3. International expansion","level":"h3"},{"acf_fc_layout":"paragraph","content":"

If your business has to work with several subsidiaries, foreign currencies, and taxation standards, you will find that QuickBooks’s accounting system will be inadequate.

\n"},{"acf_fc_layout":"paragraph","content":"

NetSuite, on the other hand, comes with sophisticated financial consolidation features that are fully equipped to handle numerous subsidiaries and international currencies. You can use NetSuite to automate your accounting process and minimize the risks of manual errors and delays.

\n"},{"acf_fc_layout":"heading","text":"4. Lack of visibility","level":"h3"},{"acf_fc_layout":"paragraph","content":"

As your business grows, so does the need for increased visibility into your business processes. If you are using QuickBooks, you must have realized that you work in an endless fog, especially when it comes to reporting. You also lack a way to communicate with your employees, teams, and managers about priority tasks and updates which makes your business siloed.

\n"},{"acf_fc_layout":"paragraph","content":"

NetSuite gives you a 360 degrees view of your business processes with real-time data and reporting. You also get a dashboard with everything you need to streamline your business which makes it an extremely user-friendly software.

\n"},{"acf_fc_layout":"heading","text":"5. You actually need to do more than accounting","level":"h3"},{"acf_fc_layout":"paragraph","content":"

QuickBooks was designed to be just an accounting solution. It, therefore, becomes a hindrance when you want to scale your business and need a complete financial management solution.

\n"},{"acf_fc_layout":"paragraph","content":"

NetSuite offers core finance combined with accounting functions and strong compliance management. It comes with real-time access to financial data, and a focused methodology, with all the KPIs, roles, dashboards, and add-ons your business will need.

\n"},{"acf_fc_layout":"heading","text":"Summary","level":"h2"},{"acf_fc_layout":"paragraph","content":"

QuickBooks is, without a doubt, one of the most cost-effective accounting software you will find on the market today. That being said, it will serve you well when you’re starting, but as your business expands at a steady pace, you will find it limiting.

\n"},{"acf_fc_layout":"paragraph","content":"

During the growth period, the qualities of robust software like Netsuite are crucial to managing an increasing number of transactions.

\n"},{"acf_fc_layout":"paragraph","content":"

You might be developing cold feet because of the challenges of implementing Netsuite: it requires more resources, it is more expensive, it’s heavy to integrate and your team will probably need training on it.

\n"},{"acf_fc_layout":"paragraph","content":"

However, compare this investment to the outcome of not implementing Netsuite at the right moment. You’ll realize that as you grow, you’ll have to add layers to your existing tools, till you reach a point where your environment will become extremely complex.

\n"},{"acf_fc_layout":"paragraph","content":"

At that time, it will be much more complicated to make the switch.

\n"},{"acf_fc_layout":"paragraph","content":"

Be proactive and not reactive when choosing and implementing accounting software. If you’re considering implementing Netsuite, do it sooner than later!

\n"}],"primary_category":{"term_id":369,"name":"Accounting and Software","slug":"accounting-software","term_group":0,"term_taxonomy_id":92,"taxonomy":"category","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":0,"count":27,"filter":"raw"},"related_author_id":10637,"right_sidebar_call_to_action_id":"","right_sidebar_call_to_action_alt":"","date_modified":"29/07/2026","og_image":false,"og_title":"","og_description":"","canonical_mode":"auto","x_default_mode":"auto","_taxonomies":{"category":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":null}],"translation_priority":[{"id":11,"name":"Optional","slug":"optional","description":"","parent":null}]}},"publishedAt":"August 12, 2021","publishedAtIso":"2021-08-12T02:00:00Z","modifiedAtIso":"$undefined"},{"title":"NetSuite vs. QuickBooks: Best Accounting Software for You?","description":"Ready to move on from Excel spreadsheets? Here’s how to choose between two popular accounting solutions for your business: NetSuite vs. QuickBooks.","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2021/07/netsuite-vs-quickbooks.png","imageAlt":"","fields":{"link":"/blog/accounting-software/netsuite-vs-quickbooks","_taxonomies":{"article_type":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":""}]},"author":{"name":"Jean-Malo Le Dreff","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/10.png","description":"

About the Author

\n","position":"Director of Product Management at Upflow","slug":"jean-malo-le-dreff"}},"acf":{"seo_title":"NetSuite vs. QuickBooks: Which Accounting Software Is Best for Your Business?","seo_description":"Ready to move on from Excel spreadsheets? Here’s how to choose between two popular accounting solutions for your business: NetSuite vs. QuickBooks.","body":[{"acf_fc_layout":"paragraph","content":"

Accounting is meant to help business leaders understand their company’s financial health and performance to influence business decisions.

\n"},{"acf_fc_layout":"paragraph","content":"

That makes choosing your accounting software a business decision itself.

\n"},{"acf_fc_layout":"paragraph","content":"

But your options are endless… which solution should you choose?

\n"},{"acf_fc_layout":"paragraph","content":"

To make this a decision that supports the business as a whole, involve the business team and leadership — not just an accountant or the finance team — in choosing the right software. Getting input from across the company with business needs in mind helps you select a solution that keeps everyone in communication and helps your business grow in the right direction.

\n"},{"acf_fc_layout":"paragraph","content":"

Wondering where to start?

\n"},{"acf_fc_layout":"paragraph","content":"

You’re probably reading this article because you’re considering two popular business accounting solutions: QuickBooks (by Intuit) and NetSuite ERP (by Oracle). These are each great tools, but they serve very different types of businesses, so it’s important that you know when each might be the right fit for you.

\n"},{"acf_fc_layout":"paragraph","content":"

Here’s what you need to know to choose between QuickBooks and NetSuite for your business.

\n"},{"acf_fc_layout":"heading","text":"NetSuite vs. QuickBooks: Summary","level":"h2"},{"acf_fc_layout":"paragraph","content":"

No accounting solution is right for every business. Instead, you need to determine your needs, based on your size, location, complexity and plans for growth, and choose a solution that is the best fit for your business.

\n"},{"acf_fc_layout":"paragraph","content":"

QuickBooks and NetSuite are both popular solutions, but comparing them is like comparing apples to oranges. They serve different types of businesses and offer significantly different solutions.

\n"},{"acf_fc_layout":"paragraph","content":"

QuickBooks tends to be best for small businesses just getting started, with low revenue.

\n"},{"acf_fc_layout":"paragraph","content":"

NetSuite is for enterprise resource planning (ERP software), not just accounting, so it’s best for more complex business needs and deeper financial management and data analysis.

\n"},{"acf_fc_layout":"heading","text":"QuickBooks vs. NetSuite: Detailed Comparison","level":"h2"},{"acf_fc_layout":"heading","text":"Features","level":"h3"},{"acf_fc_layout":"paragraph","content":"

Unique NetSuite Features

\n"},{"acf_fc_layout":"paragraph","content":"

In addition to basic accounting and invoice management, NetSuite offers:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Multi-currency, multi-tax, and multi-language support for businesses with operations all over the world. "},{"text":"A variety of user types for different team members, so you can give different permissions and different tasks to finance managers versus employees who need to track time on a project, for example."},{"text":"Support for multiple legal entities and integrated reporting for businesses, so you can see a full financial picture of a business that operates in multiple countries or under multiple entities."},{"text":"Advanced financial reporting and data analysis compared with QuickBooks. Data for all business processes and departments lives in one place to let users across teams see a comprehensive picture of the state of the business."},{"text":"Built-in customer relationship management (CRM) and ERP features, including features to automate marketing, project management, HR portal, financial forecasting, budgeting, and more."}]},{"acf_fc_layout":"paragraph","content":"

Unique QuickBooks Features

\n"},{"acf_fc_layout":"paragraph","content":"

QuickBooks is a basic accounting system for U.S.-based SMBs, SaaS startups, and more. QuickBooks offers basic bookkeeping, accounts receivable and payable, invoicing, inventory management, and expense tracking, plus:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Easily integrate with more than 650 widely used business tools as your business grows, with popular add-ons for payment processing, accounting, CRM and project management."},{"text":"Priced for small and medium-sized businesses, including support for e-commerce, time tracking, and more. You won’t pay for access to tons of features you don’t need, as you might with more robust software. "}]},{"acf_fc_layout":"heading","text":"Pricing","level":"h3"},{"acf_fc_layout":"paragraph","content":"

NetSuite Pricing

\n"},{"acf_fc_layout":"paragraph","content":"

NetSuite pricing is designed for enterprises and isn’t listed on NetSuite’s website. Some reviewers note pricing of around $100 (USD) per user per month, or about $1,000 per month for the lowest tier subscription with access for 10 users.

\n"},{"acf_fc_layout":"paragraph","content":"

Prices vary depending on the size of your team, which features and integrations you’ll use, and the length of your contract. You can speak with a representative to see a price estimate for your company’s size and needs.

\n"},{"acf_fc_layout":"paragraph","content":"

You’ll start by licensing a suite based on your number of employees, then add the services you need to create your subscription package. You can pay for the suite and services separately or together as a monthly subscription.

\n"},{"acf_fc_layout":"paragraph","content":"

NetSuite editions include:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Limited: For small businesses with a single legal entity and less than 50 employees."},{"text":"Mid-Market: For businesses with multiple legal entities that require multi-currency support."},{"text":"Enterprise: For companies with more than 1,000 users on the accounting software."}]},{"acf_fc_layout":"paragraph","content":"

All three editions include NetSuite CRM and NetSuite ERP, which offer:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Marketing and sales automation."},{"text":"Account (case) management."},{"text":"Partner relationship management."},{"text":"General ledger."},{"text":"Accounts receivable and payable."},{"text":"Payment processing for credit cards, ACH and EFT. "},{"text":"Reconciliation."},{"text":"Multi-currency and multi-language support."},{"text":"Basic project management."},{"text":"Order management and purchasing."},{"text":"Employee time tracking and expense management."},{"text":"Professional services automation (PSA)."}]},{"acf_fc_layout":"paragraph","content":"

Anytime throughout your subscription, you can add additional features a la carte or as a bundle called an Industry Suite. Pricing depends on the features and your edition level.

\n"},{"acf_fc_layout":"paragraph","content":"

QuickBooks Pricing

\n"},{"acf_fc_layout":"paragraph","content":"

You can purchase QuickBooks desktop software to download or use the cloud-based QuickBooks Online solution for broader access. QuickBooks Online pricing includes:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Self-Employed Plan: $15 per month, designed for freelancers. Features are basic, including the ability to track income and expenses, send invoices, connect payment options, estimate quarterly taxes and run simple financial reports."},{"text":"Simple Start Plan: $25 per month, for small businesses with contractors. Track revenue, expenses, sales, sales tax and cash flow; and send invoices and estimates."},{"text":"Plus Plan: $70 per month, for businesses with small teams of employees. Get everything in Simple Start, plus time tracking for employees, inventory tracking, and the ability to manage and pay bills within the accounting software. Get access for up to five managers."},{"text":"Advanced Plan: $150 per month, for SMBs who want personalized support and advanced reporting. Get access for up to 25 users."}]},{"acf_fc_layout":"paragraph","content":"

QuickBooks Payroll Pricing

\n"},{"acf_fc_layout":"paragraph","content":"

You can add payroll to your QuickBooks plan or purchase QuickBooks Payroll on its own to manage both W-2 and 1099 employees, including direct deposit, 401(k), and health care benefits.

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Payroll Core: $45 + $4 per employee per month. Manage payroll and benefits for employees and contractors."},{"text":"Payroll Premium: $75 + $8 per employee per month. Get access to workers compensation administration, mobile employee time tracking for workers in the field and same-day direct deposit."},{"text":"Payroll Elite: $125 + $12 per employee per month. Access a personal HR advisor and personalized product support."}]},{"acf_fc_layout":"heading","text":"When to Move from QuickBooks to NetSuite","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Chances are that after you use QuickBooks for a few years, the software — even with integrations — won’t be sufficient for the needs of your growing business.

\n"},{"acf_fc_layout":"paragraph","content":"

You might need to switch from QuickBooks to Netsuite because:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Your CEO can’t make business decisions without easy access to financial information and a consolidated view over multiple entities"},{"text":"Your business teams are dealing with inefficient reporting processes to get information from finance and sales teams."},{"text":"The pricing doesn’t work well with the size of your team."},{"text":"You need a solution that gives you consolidated views over multiple business entities or countries as you expand internationally."},{"text":"You need better visibility of financial data across teams, so you want to combine all business functions under one solution."},{"text":"You’re adding new sales channels and products to manage."}]},{"acf_fc_layout":"paragraph","content":"

One of the biggest reasons for the switch is — especially for fast-growing companies — to anticipate your expansion. The earlier you implement NetSuite, the easier it will be to make the switch. And even if you don’t use100% of the solution from the beginning, you’ll be able to easily add additional features.

\n"},{"acf_fc_layout":"paragraph","content":"

If you’re expanding internationally, one of NetSuite’s major advantages is the way it supports multiple legal entities and multiple currencies. The software consolidates information for all entities into a single system (in multiple languages) to help you understand how your business is performing on a global level.

\n"},{"acf_fc_layout":"paragraph","content":"

NetSuite also increases your efficiency as the business grows. Instead of relying on manual reporting and communications among teams, you can integrate all business processes in one place and allow real-time visibility to everyone who needs it.

\n"},{"acf_fc_layout":"heading","text":"How to Make the Switch","level":"h3"},{"acf_fc_layout":"paragraph","content":"

NetSuite offers a dedicated service to help growing business customers make the upgrade from QuickBooks to NetSuite. Its SuiteSuccess program is designed to move customers to the NetSuite cloud and be fully functional in the new system within 100 days.

\n"},{"acf_fc_layout":"paragraph","content":"

Note that you don’t need to buy all the bells and whistles in NetSuite’s offerings right upfront. Start with just what your business needs now, because you can upgrade anytime but can only downgrade during your contract renewal period.

\n"},{"acf_fc_layout":"paragraph","content":"

If you don’t have experts internally to handle the migration, you can work with one of NetSuite’s implementation partners for support. You purchase the solution from these third-party affiliates and receive personalized support as you set up and use your new system. Choose a partner familiar with your industry for support tailored to your business needs.

\n"},{"acf_fc_layout":"heading","text":"Make Your Choice Between NetSuite and QuickBooks","level":"h2"},{"acf_fc_layout":"paragraph","content":"

Ready to move on from Excel spreadsheets?

\n"},{"acf_fc_layout":"paragraph","content":"

Regardless of the accounting software you choose for your business, look for a solution that includes the types of integrations and customization that can provide the functionality your business needs.

\n"},{"acf_fc_layout":"paragraph","content":"

QuickBooks is focused on small businesses, and we expect it to continue to grow in that market rather than expand to serve larger, more complex enterprises.

\n"},{"acf_fc_layout":"paragraph","content":"

NetSuite, though it has a much smaller user base, serves large enterprises QuickBooks can’t support. We expect it to continue to improve its user interface and add integration capabilities to better serve that market it captured.

\n"}],"primary_category":{"term_id":369,"name":"Accounting and Software","slug":"accounting-software","term_group":0,"term_taxonomy_id":92,"taxonomy":"category","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":0,"count":27,"filter":"raw"},"related_author_id":10637,"right_sidebar_call_to_action_id":"","right_sidebar_call_to_action_alt":"","date_modified":"29/07/2026","og_image":false,"og_title":"","og_description":"","canonical_mode":"auto","x_default_mode":"auto","_taxonomies":{"category":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":null}],"translation_priority":[{"id":11,"name":"Optional","slug":"optional","description":"","parent":null}]}},"publishedAt":"July 22, 2021","publishedAtIso":"2021-07-22T02:00:00Z","modifiedAtIso":"$undefined"},{"title":"The finance stack your business needs to keep up with fast growth","description":"Don’t overlook your finance stack — the right tools are paramount to support your growth.","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2021/06/finance-stack-fast-growth.png","imageAlt":"","fields":{"link":"/blog/saas-finance/finance-stack-fast-growth","_taxonomies":{"article_type":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":""}]},"author":{"name":"Alexandre Antoine","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/9-1.png","description":"

\n","position":"Finance Director at Upflow","slug":"alex-finance-director"}},"acf":{"seo_title":"The finance stack your business needs to keep up with fast growth","seo_description":"Whether you’re a start-up about to close your seed or a scale-up with several rounds under your belt, tools can make or break your growth.","body":[{"acf_fc_layout":"paragraph","content":"

Your financial tech stack is crucial to growing your business and running it smoothly.

\n"},{"acf_fc_layout":"paragraph","content":"

It’s easy to overlook or push decisions to the backburner, but working with the wrong tools and systems can mean inefficiency, unnecessary costs, lack of agility for growth, and loads of wasted time and frustration for your team.

\n"},{"acf_fc_layout":"paragraph","content":"

In a recent webinar in partnership with Lattice, we spoke with Jason Lopez, the Controller at Lattice and a startup leader with years of experience at businesses at varying stages of growth. From its founding in 2015 to its Series E in March 2021, the Lattice finance team has continually evolved its tech stack, upgrading its core systems and adopting auxiliary ones like A/R tools to meet business demands.

\n"},{"acf_fc_layout":"paragraph","content":""},{"acf_fc_layout":"heading","text":"More than transactions","level":"h2"},{"acf_fc_layout":"paragraph","content":"

People tend to think of finance tools as purely transactional — invoicing, reconciliation, collections. But as you scale, your finance and accounts receivable systems need to become a strategic facet of your business, like any other.

\n"},{"acf_fc_layout":"paragraph","content":"

“The strategic impact of finance and accounting is kind of underappreciated,” Jason says.

\n"},{"acf_fc_layout":"paragraph","content":"

The finance and A/R teams tend to be a little neglected in a company’s early days until they start to face financial regulations or other challenges. When a company grows to revenues of around $20 million, this interest kicks in. Jason suggests we should be investing in this level of due diligence at a size more like $5 million.

\n"},{"acf_fc_layout":"paragraph","content":"

Here’s his advice for building the right stack to support your growth.

\n"},{"acf_fc_layout":"heading","text":"1. Live in the future","level":"h2"},{"acf_fc_layout":"paragraph","content":"

The biggest mistake many teams make is building a tech stack for their current needs. That leaves you trying to grow with insufficient tools, or scrambling to upgrade way too often as your needs change.

\n"},{"acf_fc_layout":"paragraph","content":"

Instead, build your stack now for your future self.

\n"},{"acf_fc_layout":"paragraph","content":"

Look ahead about two years. Where is the business headed, and which tools and systems do you need in place to meet your expected needs?

\n"},{"acf_fc_layout":"paragraph","content":"

Jason says two years is the “sweet spot.” A five-year plan would be ideal, but there’s too much uncertainty in a fast-growth startup to plan that far out, and if you plan for anything less than two years, you’ll find yourself constantly reevaluating and rebuilding, wasting a ton of time on adoption.

\n"},{"acf_fc_layout":"paragraph","content":"

Think you’re better off sticking to a spreadsheet?

\n"},{"acf_fc_layout":"paragraph","content":"

That’s understandable. Regularly evaluating and upgrading your tech stack sounds like it requires time you don’t have to spare.

\n"},{"acf_fc_layout":"paragraph","content":"

But consider how much time you’re actually spending on the manual processes around your spreadsheet system. What will that look like when the company doubles or quadruples in size? Imagine not spending that time on accounting. What could you accomplish to move the needle in that time?

\n"},{"acf_fc_layout":"paragraph","content":"

To choose a tech stack that’ll grow with your business, ask these questions about where you are now and where you’re headed:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"What type of business are you?"},{"text":"What are your invoice volumes?"},{"text":"What’s your revenue model?"},{"text":"Which payment methods do you accept (or want to add)?"},{"text":"Are your current systems equipped to accommodate future growth?"}]},{"acf_fc_layout":"heading","text":"2. Know your future needs and challenges","level":"h2"},{"acf_fc_layout":"paragraph","content":"

How do you decide when to switch systems? Some benchmarks to watch out for:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"International expansion — Does your current stack support international transactions?"},{"text":"Revenue — Can your system handle your transaction volume as you grow?"},{"text":"Headcount — Are the fees you’re paying for solutions aligned with your needs?"}]},{"acf_fc_layout":"paragraph","content":"

Ultimately, though, the right time is when you have time.

\n"},{"acf_fc_layout":"paragraph","content":"

Some circumstances are good catalysts for upgrading your stack, but those growth markers won’t always align with the moments your team has time to properly implement a new system.

\n"},{"acf_fc_layout":"paragraph","content":"

Jason says you’ll need to think about upgrading from a simple system like QuickBooks to something that can support more complicated functions when you reach around $10 million in recurring revenue.

\n"},{"acf_fc_layout":"paragraph","content":"

So you should look ahead to that future now. If you’re at $5 million now but expect to reach $10 million in a year, plan time in the next year for your upgrade. Your capabilities might be a little ahead of your actual volume for a few months — but that’s far better than falling behind.

\n"},{"acf_fc_layout":"paragraph","content":"

“If you can do something earlier, that’s always my suggestion,” Jason says. “It’s better to do it earlier than late.”

\n"},{"acf_fc_layout":"heading","text":"Should you build or buy?","level":"h3"},{"acf_fc_layout":"paragraph","content":"

The best way to evaluate whether any software will work for your business is to talk to others who’ve used it. Rely on others in your industry who’ve been where you are and can help you untangle sales pitches and discover the real value of various solutions.

\n"},{"acf_fc_layout":"paragraph","content":"

“Any solution you can have, someone’s going to be able to sell it to you and tell you it’s the best thing ever,” Jason points out, “but until you talk to someone who’s actually used it in practice, that’s when you get a real sense of it.”

\n"},{"acf_fc_layout":"paragraph","content":"

You might decide none of the out-of-the-box solutions seem right and instead build your own. Be prepared for the added time that’ll take.

\n"},{"acf_fc_layout":"paragraph","content":"

Jason shared the example of his experience at Lattice, where they’ve built a custom billing solution to handle expansions. It’s a great solution, but, he says, “I wish we had looked at it a year ago.”

\n"},{"acf_fc_layout":"paragraph","content":"

A custom solution requires engineering resources, which means you’ll have to work around the other demands put on your dev team as the business grows — and, usually, finance team needs get deprioritized.

\n"},{"acf_fc_layout":"heading","text":"3. Favor an open ecosystem","level":"h2"},{"acf_fc_layout":"paragraph","content":"

A lot of common processes in the finance function leak into spreadsheets when they should really be handled through a more sophisticated system. Consider these most common:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"Deferred revenue: Because this is very simple, it often just falls into a spreadsheet. That’s easy when your business has 10 or 20 deals. But what happens when you’re trying to track 100 or 200? When you can’t even open the spreadsheet without crashing your computer because its processing power can’t handle thousands of rows of data? As revenue grows, this function should move to a dedicated tool."},{"text":"Expense management: Issuing company credit cards and handling reimbursements is simple when you have a few employees. But it becomes complicated and time-consuming when you reach 50 or 100 employees. Find software to manage these processes automatically and free up your time."}]},{"acf_fc_layout":"paragraph","content":"

Jason made a clear case for systemization, citing Lattice’s workload.

\n"},{"acf_fc_layout":"paragraph","content":"

He estimates the company’s collection rate is around 90%, which is pretty good. You might look at that and think a simple system is all you need.

\n"},{"acf_fc_layout":"paragraph","content":"

But consider the fact that they process around 1,000 invoices per month. Even with a high collection rate, they’re left with 100 past-due invoices to manage every month. Your finance team can’t manage that workload through manual emails.

\n"},{"acf_fc_layout":"paragraph","content":"

That’s why they knew they needed to upgrade and leave the spreadsheet behind.

\n"},{"acf_fc_layout":"paragraph","content":"

“You can imagine sending over 100 emails, having to track that, having a spreadsheet,” Jason says.

\n"},{"acf_fc_layout":"paragraph","content":"

Layer on top of that the multiple touch points throughout the company — sales people and customer success reps following up with customers at various points in the process. The communication load becomes outlandish.

\n"},{"acf_fc_layout":"paragraph","content":"

Now with systematized collections through Upflow, they’re able to automatically send custom messages to follow up on past-due invoices, and automatically keep track of all accounts receivable and communications in one place for all teams to reference.

\n"},{"acf_fc_layout":"paragraph","content":"

“We all have payroll, we’re all issuing invoices, we’re all paying bills. So don’t think you’re alone,” Jason says. “Almost everyone handled those things out of spreadsheets when they first started, but eventually it just became too much to manage.”

\n"}],"primary_category":{"term_id":395,"name":"SaaS Finance","slug":"saas-finance","term_group":0,"term_taxonomy_id":118,"taxonomy":"category","description":"SaaS businesses have specificities (different pricing ranges, subscription models, etc.) that can be overwhelming for their finance teams. Check out our latest articles on SaaS finance to bring your company to the next level!\n","parent":0,"count":25,"filter":"raw"},"related_author_id":10617,"right_sidebar_call_to_action_id":"","right_sidebar_call_to_action_alt":"","date_modified":"29/07/2026","og_image":false,"og_title":"","og_description":"","canonical_mode":"auto","x_default_mode":"auto","_taxonomies":{"category":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":null},{"id":395,"name":"SaaS Finance","slug":"saas-finance","description":"SaaS businesses have specificities (different pricing ranges, subscription models, etc.) that can be overwhelming for their finance teams. Check out our latest articles on SaaS finance to bring your company to the next level!\n","parent":null}],"translation_priority":[{"id":11,"name":"Optional","slug":"optional","description":"","parent":null}]}},"publishedAt":"June 21, 2021","publishedAtIso":"2021-06-21T02:00:00Z","modifiedAtIso":"$undefined"},{"title":"Unpaid invoices in QuickBooks? It’s time for a change","description":"Improve your cash collection by integrating Upflow to your Quickbooks account.","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2019/12/unpaid-invoices-in-quickbooks-its-time-for-a-change.png","imageAlt":"","fields":{"link":"/blog/ar-collections/unpaid-invoices-in-quickbooks-its-time-for-a-change","_taxonomies":{"article_type":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":""}]},"author":{"name":"Alex Louisy","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2026/07/7.png","description":"$68","position":"Co-founder and CEO of Upflow","slug":"alexandre"}},"acf":{"seo_title":"Unpaid invoices in QuickBooks? It’s time for a change","seo_description":"Improve your cash collection by integrating Upflow to your Quickbooks account. And say goodbye to unpaid invoices.","body":[{"acf_fc_layout":"paragraph","content":"

Late payments in B2B remain a significant problem all over the world. It’s estimated that 25% of businesses go bust due to late payments, this number may be hard to believe but it highlights the critical role of healthy cash flows for businesses.

\n"},{"acf_fc_layout":"paragraph","content":"

While the blame often lies with customers who don’t pay on time, we tend to forget that it’s also the role of merchants to keep tabs on their unpaid invoices and follow up when necessary.

\n"},{"acf_fc_layout":"paragraph","content":"

Many businesses still issue invoices with payment terms (net 30 for example), send it to their customers, and then simply wait to receive payment. But, this isn’t enough! Unpaid invoices need to be chased systematically as soon as they become overdue. And unfortunately, companies that implement systematic processes for cash collection remain the exception rather than the rule.

\n"},{"acf_fc_layout":"paragraph","content":"

The two reasons that these processes are not that widespread are: (1) companies tend to ignore the underlying cost of having too many overdue invoices, and (2) until recently there haven’t been many suitable Account Receivables tools available.

\n"},{"acf_fc_layout":"heading","text":"Managing receivables with QuickBooks","level":"h4"},{"acf_fc_layout":"paragraph","content":"

QuickBooks has become much more than just an accounting tool: it now offers a wide array of features to help you run your business better. In addition to basic accounting, companies use it for payroll, expense management, inventory management, and much much more.

\n"},{"acf_fc_layout":"paragraph","content":"

When it comes to receivables, it has features that help you manage late payments, track overdue invoices, and send email reminders to your customers. If your business only issues a small number of invoices these features are more than adequate, however, things start to get tricky as your company grows:

\n"},{"acf_fc_layout":"ordered_list","items":[{"text":"It’s hard to stay on top of too many overdue invoices. Ultimately, to ensure that you consistently get paid on time, you have to systematically follow up on clients with open invoices. With QuickBooks, you don’t know when the last reminder was sent, what your customer response was and when the next action should be. This is fine if you have a handful of invoices, but it’s easy to get lost as the number of overdue invoices grows. "},{"text":"You can’t escalate a late payment problem to other members of your team. Typically, it’s the role of the finance team to send the first reminders. But if the invoice remains unpaid, you would usually want to involve the account manager or another executive within your company. This is not really possible in QuickBooks because these individuals may not necessarily have access."}]},{"acf_fc_layout":"paragraph","content":"

In conclusion, even though QuickBooks has helped many businesses become more efficient when it comes to collecting late payments, it falls short when the problem becomes more acute.

\n"},{"acf_fc_layout":"hubspot_cta","id":"8df0d460-70d0-40c2-bea0-b8236477d27a","alt":"demo"},{"acf_fc_layout":"paragraph","content":"

Not sure if your company has cash collection issues? It’s easy to spot, just compare the total amount of unpaid invoices to your annual turnover. Acceptable thresholds may vary depending on each industry, but as a rule of thumb, if it’s higher than 15% (meaning that it takes approximately more than 60 days to collect an invoice), it’s probably time to move to find a better solution.

\n"},{"acf_fc_layout":"heading","text":"Connect Upflow to QuickBooks to supercharge your cash collection","level":"h4"},{"acf_fc_layout":"paragraph","content":"

Upflow is a QuickBooks certified partner, available from the app exchange. The integration is seamless: it only takes a few clicks to get all of your data into Upflow, and all new customer invoices and payments that are added to QuickBooks will be automatically added to Upflow in real-time.

\n"},{"acf_fc_layout":"image","image":"https://cms.upflow.dev.3codes.io/wp-content/uploads/2019/12/Dashboard-10.png","caption":""},{"acf_fc_layout":"paragraph","content":"

Beyond the QuickBooks features on unpaid invoices, Upflow will provide you with three key features:

\n"},{"acf_fc_layout":"bullet_list","items":[{"text":"A deep understanding of your accounts receivable. The most important thing that Upflow's dashboard gives you is a real-time view on your day sales outstanding (DSO) which is the average time it takes you to get paid. You should be comparing this to your payment terms: if they're net 30 days, and your DSO is 60 days, then you probably have significant room for improvement! "},{"text":"$69"},{"text":"Clear picture for your Customers. When customers have multiple unpaid invoices, they may lose track of exactly what they owe you. Instead of sending multiple emails, Upflow gives them a clear, consolidated and real-time view on their payment status, based on your overdue invoices in QuickBooks. It’s much easier for them to pay you straight away!"}]},{"acf_fc_layout":"paragraph","content":"

You’re not alone, at Upflow we’ve helped hundreds of businesses to get paid faster. Over time, our team will show you how to improve your cash collection, by sharing best-in-class cash collection strategies that are tailored to your business and your customers.

\n"},{"acf_fc_layout":"heading","text":"Stay informed and set your goals","level":"h4"},{"acf_fc_layout":"paragraph","content":"

Last but not least, Upflow will ensure your team is aligned about cash collection.

\n"},{"acf_fc_layout":"paragraph","content":"

Your finance team may be on the front line, tracking unpaid invoices on a day to day basis. But your executive and sales teams will also be kept in the loop by receiving regular email updates that summarize the cash collection status and reminders to send emails to or to call specific customers. Upflow will help you turn your business into a cash-driven organization.

\n"},{"acf_fc_layout":"paragraph","content":"

Like many other companies, using Upflow will help you reduce your DSO and your write-offs and increase your working capital. As a finance team, you will also be able to set and track your goals and report the improvements internally or to your board. You should be following the same ROI based approach like the other areas of your business do.

\n"},{"acf_fc_layout":"paragraph","content":"

If you want to try Upflow for free, simply create an account, and get access to your dashboard in only a few clicks.

\n"}],"primary_category":{"term_id":372,"name":"AR collections","slug":"ar-collections","term_group":0,"term_taxonomy_id":95,"taxonomy":"category","description":"Are you struggling to collect your unpaid invoices? Read our articles to learn tips and tricks about payment reminder strategies and best practices for AR collection.","parent":0,"count":34,"filter":"raw"},"related_author_id":10619,"right_sidebar_call_to_action_id":"","right_sidebar_call_to_action_alt":"","date_modified":"29/07/2026","og_image":false,"og_title":"","og_description":"","canonical_mode":"auto","x_default_mode":"auto","_taxonomies":{"category":[{"id":369,"name":"Accounting and Software","slug":"accounting-software","description":"Choosing the right accounting software can be tricky. Our articles will guide you on features, pricing, and customer support to help you make the right decision.","parent":null},{"id":372,"name":"AR collections","slug":"ar-collections","description":"Are you struggling to collect your unpaid invoices? Read our articles to learn tips and tricks about payment reminder strategies and best practices for AR collection.","parent":null}],"translation_priority":[{"id":11,"name":"Optional","slug":"optional","description":"","parent":null}]}},"publishedAt":"December 15, 2019","publishedAtIso":"2019-12-15T01:00:00Z","modifiedAtIso":"$undefined"}],"initialCount":27}],"children":"$L6a"}]]}]}]]}]